HP Recovery Manager has not verified the disc 1

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• MY CD/DVD DRIVE DOES NOT READ THE DISC READABLE

  MY CD/DVD DRIVE DOES NOT READ ANY READABLE DISK ALL OF A SUDDEN.

  I DON'T KNOW WHAT IT IS.

  I CAN HEAR THE COMPUTER TRYING TO READ BUT IT ME SAID JUST THAT HE HAS NO DISC INSERTED OR THAT THE DISC IS BLANK WHEN ITS CLEARLY NOT.

  IT would NOT be RETURNING to PLAY AUDIO CD IN iTUNES or WINDOWS MEDIA PLAYER.

  HELP PLZ

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then check the cables
  both ends. Remove and replace, do not just tight. For laptops, you can often clean power
  and contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the system manufacturer
  and the manufacturer of the device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• CD/DVD drive is not detected, the disc is missing or disconnected

  Well I have not tried to play anything or anything either burning on my laptop in a while and all of a sudden is not working more I followed suggestions on the microsoft site, but when I went into Device Manager to check on my drive anywhere it lists same CD-ROM/dvd-rom I'm so confused, I don't know what I tried to use microsoft not fixed and it's just as stuck as I am all he tells me it is than its disconnected or missing and cannot be found.

  Oh and while I'm asking questions my sound stopped working a few months back the small volume in the lower right corner icon has an 'x' next to him now and he says: no audio output device is installed, I tried following the suggestions online for this with no luck either. I hope that its not anything internal since I just had the motherboard replaced by a few months before this happened

  Thank you very much I hope you can help!

  Hello

  Well it still might be hardware or wiring.

  Restart to make sure that nothing is inteferring with the process.

  Step 1: Please make all underneath the same if you've done it before as it's often the total of the process which
  solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry entries
  that the troubleshooter does not, and those who "could" be the cause.

  Check with your system manufacturer Maker and device for possible firmware updates and the good
  Your player registry entries.

  Here are the keys in my opinion, are those in question - for the reader of CD/DVD subkeys of course that he will be
  other subkeys in these keys. Be sure to ask specific keys involved as well as the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even registry settings correct for your CD/DVD drive
  a person with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Recovery Manager does not recognize a flash drive

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  natrldsastr wrote:

  I said in my initial inquiry, I can't find any compatible 'Win 8' claim for this device. The packaging claims to be compatible by the bias of Win 7, but no mention of 8. I knew it was a problem and had checked. Regardless, this disc is useless for the recovery of the system. Thanks for your time.

  Hello! Looks like you have a couple of choices for me. Use a PNY flash. Create an image of your operating system with a third-party App or get some DVD high quality. I agree that the drive is useless for the recovery of the system. I've seen your problem before on other forums and other products. I do not have the answer.

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• Impossible to install windows 8 - we could not verify the product key

  Hello

  I have a HP G laptop computer series. The laptop comes with Windows 7. I. I upgraded to WIN 8 pro when windows 8 has been released. Recently, my laptop hard drive crashed completely due to bad sectors. I replaced with a new hard drive and tried to install WIN 8 from a dvd disk created from Windows download site.

  Now, the installation fails in the "enter product key to activate windows. The error is , we could not verify the product key. Please check your installation media.

  What can I do here? I can't install Windows 7 also because my laptop didn't come with a backup installation disk but just a restore system partition that get lost with swap HDD too.

  I was struck here for weeks. Please help me.

  To install Windows 8, you must have a previous Version (XP Sp3, Vista or Windows 7) installed at installation time. Your RESUME must have given you the opportunity to make a series of DVD of Windows 7, when you first start using your computer. If you have done these and then use them for the recovery of Windows 7 on your computer and then update for Windows 8.0. If you don't do this why? Your other option is to contact HP support and have then send you a recovery of Windows 7 DVD set. They will charge a small fee for these to help cover their costs.

  Hope this helps and if you need any additional aid station and we will be happy to help you.

  The above opinion is mine and mine nothing and does not necessarily reflect that of Microsoft, it's employees, or any other Member of this forum.

  "When we try to take anything by itself, we find it hitched to everything else in the universe."-John Muir

  If this has answered your message please mark as answer

• HP530: recovery partition has not installed

  Reinstalled the operating system, destructive, with SE recovery disks. The recovery partition has not been installed. Any comment as to the reason would be appreciated. Thank you.

  Hello

  No, your brand auto recovery pricing won't recreate the recovery partition. If you want to re-create the recovery partition, you need a set of HP to perform the factory restore.

  Self made pricing factory restore will only effect C: partition

  Kind regards.

• Acer Recovery Management does not load! Anyone know how I can fix this please?

  Hi - I have an Aspire E5 - 511 laptop with Windows 8.1, 64 bit.

  Although Acer Recovery Management icon shows in the Applications and open the window to allow changes to my computer, after a few blue swirls that briefly Flash on the screen and disappear more nothing happens!  What is the solution please - I do not understand why it does not load?

  I guess when I did the initial USB recovery for this laptop about 7 months ago, it did not automatically a copy of the drivers?  It is that now when I need to wipe my hard drive that I have reflected on this process and find out from one of the videos that there is an option to create a backup of drivers. I need to know I have everything backed up and available for restore, and I can count on the Acer Recovery Management to be there program to do!

  I'm very much a novice user and find it all very confusing - please help!

  as JordanB said, the recovery USB key you created was all, so no need to create a backup of drivers.

  If you want to create another USB recovery media and Acer erecovery doesn't work, you can use the USB windows media authoring tool, it's the same Acer erecovery use.

  http://Windows.Microsoft.com/en-us/Windows-8/create-USB-recovery-drive

  by the way, if your HARD drive is always okay, with all the original scores, you can reset - reinstall windows without the need to support USB. just press ALT + F10 at startup and it will start the process erecovery.

• Computer does not recognize the disc in the cd drive.

  original title: media player 11 does not recognize the disc in the cd drive.

  Media Player 11

  I use Windows XP oper. system, my windows player works fine execpt when I place a cd in the drawer of rip to rip to my library WMP does not recognize that there is a disc in the drawer of thr. The problem started after I installed a vinal record of pc system, but he has always recognized that the disc was in rip drawer, if I put the disc in the drawer and WMP has closed and reopened. then it started to not recognize that a disk was in the drawer, even if I closed and reopened WMP with the disc in the drawer. Any solution to this problem would be greatly appericated. Thanks George

  Hello

  Remove the filter upper and lower filter and see if it helps.

  r: clickStartand then click run

  b:   In theOpen box, type regedit, and then click OK

  c:   In the navigation pane, find and then click the following registry subkey:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  d: in the right pane, clickUpperFilters.

  Note You can also see an UpperFilters.bak registry entry. You don't have to delete this entry. ClickUpperFilters . If you do not see the UpperFilters registry entry, you may still have to delete the LowerFilters registry entry. To do this, go to step g.

  e: in theEdit menu, click delete.

  f: when you are prompted to confirm the removal, clickYes

  g:    In the right pane, clickLowerFilters.

  Note If you do not see the LowerFilters registry entry, unfortunately this content can't help you. Go to the section"next steps"to learn how you can find more solutions or more help on the Microsoft Web site.

  h: in theEdit menu, click delete.

  i: when you are prompted to confirm the removal, clickYes

  j:    Exit Registry Editor.

  KC: restart the computer.

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

  For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 (http://support.microsoft.com/kb/322756/)

  Hope this information helps.

• Computer does not recognize the discs when inserted in my D: and E: drives.

  Original title: DISK DRIVES D AND E . Do NOT WORK

  When I insert a blank disc in my drives .He is not found by my computer.could would it be a disc that I need to update? or is their another way I can get it going again until a few weeks ago running good, I ultimate.32 bit .is their a scan from windows vista I can do to find what reader needs to update it please help.

  Hello

  It is not unusual for the same problem have an impact on both drives, in fact, is planned.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• computer does not read the disc

  my computer used to read any disk and was able to burn CDs now it reads only DVDs. How can I fix

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then check the cables
  both ends. Remove and replace, do not just tight. For laptops, you can often clean power
  and contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the system manufacturer
  and the manufacturer of the device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD &)
  Burn DVDs and CDs and read DVDs). So it is not unusual for 1 or 2 operational parts while
  others do it properly.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates
  and the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.