HP - scanning problem solution Center

Similar Questions

• Can print but not scan: HP Solution Center says "HP Photosmart Premium C309g-m is disconnected!

  Hello

  I have a PC with Windows Vista Home version 6 service pack 1 for her, a connected HP Photosmart Premium C309g-m wireless printer, my work of connection Wi - Fi and is detected by the printer, but I can not scan anything from the HP Solution Center as it says "HP Photosmart Premium C309g-m is disconnected!

  I printed a wireless test page and it works.

  Any help will be appreciated!

  Thank you

  Catherine.

  Catherine, looks that you encounter some problems scanning on your computer. To start have you tried completely removing the softwware and put it back in place for drivers on the HP site downloads? Here's how I'd do...

  First of all, if you use a USB cable, be sure to remove it (it's important). Do not plug it in again until the software instructs you. Through devices and printers, programs and features and issues Device Manager and make sure that all copies, files, and programs related to the printer are removed. As indicated, and then restart the computer.

  In the menu START menu type "%temp%" and press ENTER. Here, I want you to press Ctrl + A, and press DELETE. Some files you cannot delete them, ignore these files and delete the majority that allows it to.

  Download this file and if the option to use the full setting software.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&DLC=en&LC=en&product=3793676&

  Install and let me know the result!

  Have a great day!

  -Spencer

  PS I recommend to try installing the printer via the USB cord and an Ethernet cord if this does not work wireless, to test methods of communication. Let me know which, if any, works.

• Problem Solution Center IdeaPad Y700-14ISK

  Ran solution Center and got the result WVC007002-RL8ZHK after the test of mathematical operations code failed. Pretty sure it's a false positive, but someone has a solution for this problem to come?

  Yes, it's a bug in the driver. You will need to upgrade to the latest version of the driver by forcing it through Windows Update. To do:

  1) open up Device Manager by right clicking on the Start Menu button.

  (2) open the option of cards do a right-click on the Intel HD Graphics 530

  (3) select the driver... software update and follow the instructions.

  After your next restart, will pass the test.

• Series of HP Photosmart C4500 - problem Solution Center

  Whenever I start my computer, a box appears that says "Solution Center" - the component you are trying to use is on a network unavailable resource. Check ok to try again or enter a different path to the folder containing the installation package. The path shown is Solution Center.msi and use source is: C:\users\toni\appdata\local\temp\7zS36A7\setup.

  I clicked on 'Browse' computer, local disk C, program files (x 86) created HP 29/09/2013, open cllicked and nothing worked. I had to click on 'Cancel' many times before disappearing. Then he said: check HP site for a fix.

  HP is no longer my printer HP Photosmart 4520 present on its support site and I can't find any way to stop this message from appearing whenever I start my computer which is a HP Pavilion dv6-1230us Entertainment Notebook PC.

  The printer works fine and when I opened the center of Solution from the Start button, it opened.

  Hi ToniB1,

  Thanks for providing this information.

  I would disable the two of them. Everything that is related to HP.

  Then restart it to see if the error appears again.

  If you are still questions then I'd another uninstall and reinstall. Sorry, I know that you have already done this a few times, but with these additional steps should solve the problem.

  Please follow the steps listed below:

  Uninstalling the printer software.

  Ignore the name of the model.

  Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%.

  Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted.

  Run all Windows updates.

  I would register in the register of installation of the window.
  Go to start, select Run type in msiexec / unregister then click OK, and then type msiexec/regserver, then click OK.
  (Make sure that you type it in exactly, there is a space between the two)

  Disk Cleanup tool system Accessories\ How to delete files using disk cleanup.

  Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html

  Restart the computer.

  Go to the start up programs and disable any startup programs to see if this will allow the full software to install. (msconfig)

  Apply the settings, and then restart the computer.

  Temporary disable all Antivirus software.

  Reinstall the software of the printer again.

  The printer test again to see if everything is installed.

  Please let me know the results.

  Thank you.

• Problem Solution Center in windows 8.1

  Hello. I HP Photosmart C7283.

  After the system update (I have install Windows 8.1), when I run the HP Solution Center, I got an error: "device not finished and cannot start the solution Center.". The screen on the Russia:

  OK, I have remove all the drivers, programs etc. of HP, download new drivers for hp (to Win 8.1) site, reinstall it. But the error does not disappear... I have the same error.

  I can print, but I can't scan into the computer, for example.

  Connect the printer via Wi - Fi, the connection is good and right (printer can print)

  How to fix this error and launch HP solution Center?

  I'm sorry for my English, Russian

  UPD:

  I download 'master of installation printer HP for Windows '. It download the drivers. In procees of installation, when I choose, that my printer to connect via Wi - Fi, installation of show me an error: cannot complete the configuration of the printer. I can repeat (show the same error) or ignore it. Screenshot on the Russia:

  

  After I pressed Next, the installation is complete. The Office has added icon "add a device". I run, but repeat the error on the screen 2.

  All this time the printer and the computer has been connected

  That means, this DEVICE unfinished facility. Because of its Solution Center doesn't start... HEEELP, please.

  Hi Vladimir78,

  The only thing I can suggest at this stage is to get a printer USB cable, or you can restore to a previous point while it was working properly. Here is a document on how to do it.

  http://support.HP.com/us-en/document/c03327545

  Thank you.

• Scanning HP solution center shortcuts

  Hello

  I've got HP C309a photosmart premium under windows7 64 bit.

  I created many of the shortcuts under the "scan documents. It happened in the near past, when I had to rebuild my laptop and so I had to recreate my shortcuts. I need the file name and path where these shortcuts are saved so that I can record and edit as well.  With regard to the Marios.

  Thank you very much for your answer. Just excellent! There are correct.

• C4280 Solution Center Software refuses to see all-in-One installed

  OK, my fine ran C4280 forever, all of a sudden won't scan from Solutions center - get various errors - communication error with the device, no device installed, the software is not installed, cannot communicate, software missing etc. ad nauseam. Have reinstalled, uninstalled using all level 4 with rotation of MSCONFIG just turned off and it still don't load correctly 5 different downloads of HP or the CD. The problem is in the part somewhere, scanning software as I can scan WIA and painting (which uses the WIA) Photoshop and most of the programs with the exception that the program offers you to use the scanner software, I get a message similar to "not installed". Obviously not a problem of USB that I can scan fine in WIA and obviousl it is two-way connection, but solution center not scan. He'll work for the copy function, but hit the photo or document scanning time and error message. Any ideas away from throwing the entire unit. Completely updated XP3 to day running.

  I was contacted at last by the advanced support tech, unfortunately, he wanted me to reformat my hard drive and reinstall windows XP, which was not an option. Instead, I got creative - uninstalled "Solution Center"through the control panel and all HP, including HP Photosmart 2.0 software. Put the cd in and sailed to uninstall (rt click on the disc in the cd drive and open, search for folder util, open. find the ccc folder and open, uninstallers are listed as "uninstall_L1, 2, 3, 4") used level 1, then 2, then 3, then 4 programs uninstall and rebooted. Then, I downloaded the HP Photosmart 3.5 software and installed by itself, as the prior installation would not allow the scanner to connect (TWAIN error absent). Then downloaded the package "Solution Center" and the software for a C6280 and installed, although it would not recognize the C4280, I continued with the installation by checking I would connect later. I unplugged the PRINTER from the power from the USB and restarted. After restarting, connected to the PRINTER and then the USB, windows recognized as new hardware, let the Wizard do its thing until he asked for the CD, put the old CD in the drive and let it copy the files he wanted, then came and asked to install a HP screen, I chose "custom" fist and then next sceen asked for auto or advanced , has chosen peak and let it go from there (most of the programs in the list showed already "installed"). When he finished I had 2 digital imaging monitors on my sys tray, rebooted and then alone. Solution Center now opens, communicates with the scanner and the works - if a little slowly, but it is 100 xxxxxx software not software of xxxx. 90.l transmit the tech boys so that they do not force others to reformat and destroy their systems without reason.

• Solution Center fails to install - Photosmart C4345 Windows XP SP3

  Product HP: Photosmart 4345 all-in-one

  System: Windows XP Home SP3

  Problem: Solution Center fails to install - shortcut icon is present, but each time Center is launched, it tries to install a missing element, the applications disc.  This can be cancelled with 2-3 closures of the window installation and the request for the drive.  Printer and scanner can then be controlled form the screen with the mouse, but Center tries intermittently to install the missing module.  VERY ANNOYING.

  Trying to follow demand drive ease of installation, the message appears:

  Module

  C://Windows/System32/Macromedia/Flash/Flash9B.ocx

  Unable to save.

  HRESULT - 2147720473

  There has been no recent update is causing this problem.  It is at least a year and can be associated with automatic updates for the HP programs - which appear to be very unstable and crash constantly - or MS XP.  Both are on the automatic update.

  Solutions of someone?

  There is an HP update which should fix this.  You can get the update from the link below.  Let me know what happens.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-77737-1&cc=us&DLC=en&LC=en&OS=228&product=3710120&sw_lang=

• While a software F4400 HP Solution Center

  Hello people,

  I'm building a new computer for me and wish to continue to use my HP printer. When I bought it I do not remember if it came with the HP scanning software solution center or if it downloaded when connected for the first time.

  More precisely, it is the HP4400 printer and Scanner serial #CN998BM4CT05J1, model #CB750A. Do I need software installation so I can connect to my new machine or it automatically connect with your site and download the software?

  He will host on a new operating system. Right now I'm on XP, but the new system will probably be Windows 7 or Vista. I haven't decided. The F4400 won't work in these environments?

  Last but not least, is it possible for me to download a copy of the HP solution Center for this printer, I record to the facilities of the future system?

  Your help is greatly appreciated.
  BW

  Hi Brian,.

  The HP Solution Center software is available for any version of Windows up to Windows 8.

  You can download the software and save it for later use at the following link, the link include the driver for Windows Vista, 7, 32 or 64-bit:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Al-68493-4&cc=us&DLC=en&LC=en&OS=2093&product=3742086&sw_lang=

  Just in case, be aware that the link above is not provided for Windows 8 or 8.1, for that you will need a different driver from the HP site.

  Shlomi

• HP Photosmart B110: Solutions Center installs - problems of usb - only wanted to scan - how to install the scanner part

  -With the help of HP Photosmart B110

  -Use of Tower/Desktop computer running Windows 7 64 bit

  Printer/Scanner connected via WiFi to router

  -Printer part works, I can print to this device

  -Scanner is accessible via the device Web page.

  I want the software of the scanner Solutions Center.

  I can't install the Solutions Center on Windows 7 64 bit. Setup stops and says that I have USB hardware and driver problems. USB on my Tower is USB2 and USB3 ports. Everything works perfectly and the Windows Device Manager has no problem with USB drivers/devices.

  How can I install the scanner software (or all of the Solutions Center software)?

  Tried to look in the folder for the files of instsaller scanner, nothing seems to work. (pulled other positions where it not install Solutions Center). Computer is working very well, so my only option at the moment is to look through the device's Web page, but it is not the best. And I would like to use the software. Also one third of the software "fax and scan" software and windows does not see the connected B110 (probably because it is on a network and not directly plugged into a usb port), so these two options came out.

  HP forum, help please. Is there a way to bypass the usb part? I use this device on a network. Windows 7 sees (even if only as a printer), so also want windows to consider it as a scanner as well.

  Thank you

  Hi @jedi11csa,

  Thank you very much to get back again.

  I just talked with a few colleagues in this regard, and this problem seems to be more a matter of Windows operating system, if the computer displays that USB related errors as well as the installation had not yet reached the point where it asks you to select your connection type.

  Maybe it's an investigation that is best suited for community Microsoft Forums as my resources have been exhausted in this respect.

  I hope that you are able to find the solution you need.

  Thank you.

• OfficeJet Pro 8500 photo Solution Center scanning problem

  Hi, first post.

  My Officejet Pro 8500 a909a works very well, except for a strange question. Using HP Solution Center software, I can scan documents and fax very well. But, when I try to scan a photo, it ignores the analysis and the image displayed in the Panel that opens. But it is 'frozen' and I can't do anything like save, edit, print, etc. However, I discovered that if I click on the only function that works, the help button at the bottom right, the popup help screen. I select one of the choices on the left side and voila, the Solution of the center of the screen comes alive and is fully functional. In this case no matter what settings I use (resolution, etc.).

  I tried Support cat HP a couple of times, but not yet a solution. I am currently waiting for another agent in the Chat.

  Everyone has faced something like this, or someone would try to solve the puzzle?

  Thank you

  Ray K.

  Well, I tried a search and found a solution here: http://h30434.www3.hp.com/psg/board/message?board.id=Software&message.id=1876&query.id=225242#M1876

  Not perfect, because I need larger font size, but it does not work.

  Thank you

  Ray K.

  Message edited by RayK on 25/05/2009 22:58

• C6180 scan works very well from the printer to the pc, but hp solution center gives error 4, [(3,42,0)]

  Photosmart C6180 wireless unit connected to your PC running windows 7 64-bit ultimate.

  Scan worked fine but after some update (I have not seen that and when) stopped scan from the hp Solution Center. It gives an error 4, [(3,42,0)].

  If I scan directly from the printer, it works fine, even if I send the jpg for the PC images\Mes traverses the directory.

  I already deleted the hp Solution Center and reinstall it using AIO_cda_FSW_Full_Win_WW_130_140.exe

  Thank you

  hasksm

  Hi there hanksm,

  I'm sorry to hear about your problems with your Photosmart C6180 and Windows 7 scan and notice you receive the error code. I studied the error and found a position with a person with a 'Solution', so hopefully this will help your situation.

  Please see JasonBlake7 post: scanning error

  Please let me know how it goes and if you need help!

  Thank you

• HP Photosmart C6280 all-in-one: HP Solution Center does not work. I can print but not scan

  I can't open the HP Solution Center to scan. When I try to open it I get a notification that all software is not installed. I ran Dr. scanning HP and all software installation downloaded and ran. Every thing is installed. Tried to open it to new and same result.

  Am going to the forum and found this update of windows 3132372 could be the problem. Checked and I do not have that update to uninstall.

  Because the HP Scan and Capture app can be a solution. Who has downloaded but it refused to detect my printer.

  I really need to solve this problem. I got nothing else problems with printing and scanning as Windows 10 came.

  A ran a uninstall and reinstalled (second time). It's working now.

• With the solution Center HP can magnify an already scanned photo?

  I have Windows 7 and the HP Solution Center.  I have already scanned photographs and would like to know if I can expand or otherwise alter these photos using the Solution Center and if so, is there simple instructions anywhere where I can get my hands on?

  Problem solved.

• The digitized files disappear after that scanning with HP Solution Center update

  The digitized files disappear after that scanning with HP Solution Center update

  Have a HP Officejet Pro L7590 all-in-one.  Under Vista 64-bit.

  Updated my Center of solutions for version 14.  Now when I scan something, it scans OK then when I save to file it away.  Looked on the HP site and found Update critical for this problem, however, the critical update is to version 13 and when I try to run it it tells me I need not and will not continue.

  Also: (maybe something to do with the problem) when using the / opening of the solution Center, when I goes to the buttons "ScanPicture" or "Scan a Document" and then click on "Change settings" there is nothing in the drop-down list for the ' Scan To: ' section.

  Have tried uninstalling and reinstalling several times.  Does not work.

  See you soon!

  Hello

  Two questions actually related to each other.

  Please, try the following:

  Make sure that the HP Solution Center is closed.

  Enter C:\Program Files (x 86) \HP\Digital Imaging\bin and search for the file hpqxmlul.dll .

  Move this file to a temporary folder elsewhere as your office, just to backup porpuses.

  Download and save the following file to your desktop, remove it by double-clicking, a new hpqxmlul.dll file appears on your desktop.

  Move this file in C:\Program Files (x 86) \HP\Digital Imaging\bin.

  Today the launch of the HP Solution Center and test analysis, check any changes with the sweep for list as well.

  Please let me know of any changes.