HP simple pass no longer works with chrome or internet explore

Suddenly, I can use is no longer Simple past to open a session on a BOA online account.  When I slide my finger, a message indicates that simple pass launches the address but nothing happens and the website does not open.

Provided simple pass with my laptop HP Pavilion DV6T - 7000 CTO with a 64-bit operating system.

I am currently using windows 7.

Google Chrome is my default search engine, but I also use IE occasionally.  Previuosly when my Pass Simple worked, my position of BOA opened only in Internet Explorer.

Hi bobbinfv,

I see that you are having problems with the fingerprint on your laptop reader. It is quite possible that was caused by an update that is mentioned in this document. Impossible to connect to Windows with SimplePass fingerprint reader

It includes instructions on how to restore the previous driver of the device. If this does not help then try the following:

Troubleshooting a (Windows 7, Vista, XP) fingerprint reader

I would like to know if this was useful for you, or if you need assistance most.

Kind regards

Tags: Notebooks

Similar Questions

  • A Web site will appear as text only, no html, links do not work. Not such a problem with Chrome or Internet Explorer.

    On two laptops running Firefox 39.0, I can't access the website tripadvisor.com. I only get the same screen of text all the time where no links do work, not html. Screen attached. This problem does not occur with Chrome or Internet Explorer.

    Sorry Kenny. Let's that degrade.

    Disables the Mode without failure of Firefox extension, so it is better to look at those to see if everything could be change how Firefox displays pages. I pointed out how to get to this section of the Add-ons page in this post: https://support.mozilla.org/questions/1075685#answer-763481

    If you are not sure whether your extensions could be the problem, you can disable those which are not essential and see if that makes a difference.

    Or you can copy and paste a list of your extensions on the support information page. To be open, use:

    • button "3-bar" menu > "?" button > troubleshooting information
    • (menu bar) Help > troubleshooting information
    • type or paste everything: in the address bar and press Enter

    Scroll down to the Extensions section and you can select and copy the table below it. It will look a little messy when stuck, but don't worry, we're used to that.

    COR - el mentioned a userContent.css file. It's a handmade optional settings file to change sites appear in Firefox. Unless you created it yourself, you have probably not it, but you can check by opening the folder to your profile (settings).

    To do this, start on the page of support information (see procedure above). In the first table on the page, click the view file"" button. This should launch a new window that lists the various files and folders in Windows Explorer.

    You see a folder named chrome? If this isn't the case, you do not have a userContent.css file.

    If you do not see a folder named chrome, double-click inside and see what you find there.

    COR - el has also mentioned the feature to forget this Site. Sometimes Firefox stores the cache entries, cookies or the specific preferences that are difficult to remove by other means. Forget this Site everything that Firefox has stored rubs on the site of history to save passwords and bookmarks. It sometimes helps to problems that have no other explanation.

  • How to remove a user name of unwanted e-mails that appears only with firefox and not with chrome or internet explorer.

    This problem is to go to a Comcast email address wandering through the homepage of Comcast - Comcast records do not appear this username exists anywhere within their system and says it's a firefox issue. The unwanted name appears that when you use firefox to access the homepage of Comcast and drop sign-in window. When you click on the wrong user name, the message indicates the address is not recognized. Bad user name does not appear when the homepage of Comcast is implemented using chrome or internet explore. Would appreciate advice on how to remove this unwanted user name which seems to lie somewhere in the system of firefox. Grateful to all those who would try to help.

    You can use the following steps to delete the recorded data (form) in a drop-down list:

    1. Click on the (empty) input field on the web page to open the drop-down list
    2. Select an entry in the drop-down list with the mouse or the cursor key
      do not click with the mouse or press the Enter key
    3. Press the DELETE key (on a Mac: shift + del) to delete the highlighted entry
  • The HP 8600 printer settings changes do not work with win7 and internet explore v11

    I can connect to my printer using my IP address IE 11 and I watch a lot of things, but if I try to change something simple, like the weather, I get an error message back indicating an invalid entry.  However, if I use Firefox v26.0, it works fine.  I have the latest drivers installed on my laptopt.  This can be solved?   I do this from time to time because the clock on the printer does not keep accurate time.  Apparently, there is no solution for it.  (other than adjusting them manually from time to time)

    did not set

  • e-mail no longer works with firefox

    Yahoo mail no longer works with firefox. but there is no problems with yahoo mail when I use chrome. This problem started a week ago. today is 02/07/15

    You can try the following steps in case of problems with web pages:

    You can reload webpages and ignore the cache to refresh potentially stale or corrupt.

    • Hold down the SHIFT key and click the Reload button
    • Press 'Ctrl + F5' or 'Ctrl + Shift + R' (Windows, Linux)
    • Press 'Command + shift + R' (Mac)

    Clear the cache and delete cookies only from Web sites that cause problems.

    "Clear the Cache":

    • Firefox/tools > Options > advanced > network > content caching Web: 'clear now '.

    'Delete Cookies' sites causing problems:

    • Firefox/tools > Options > privacy > "Use the custom settings for history" > Cookies: "show the Cookies".

    Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem.

    • Put yourself in the DEFAULT theme: Firefox/tools > Modules > appearance
    • Do NOT click on the reset button on the startup window Mode safe
  • I have a laptop hp envy dv7 - 3723cl, the simple pass does not work

    My simple pass does not work. I have check the biometric device, the software is up-to-date, and it gives me an error code 19.

    On my installed programs I do not see the simple pass program is no longer.  How can I get the correct software to reinstall?

    Help, please

    Hi @GStefanakis ,

    Welcome to the HP Forums!

    It's a great place to find answers and information!

    You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and more

    I was unable to locate specific information about a desire dv7 - 3723 cl.

    How can I find my model number or product number?

    Here is a link on technet.microsoft.com that can help.   Code 19: Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged

    You can try a system restore to a date well known.  Using Microsoft System Restore (Windows 8)

    If the above did not help, I uninstall and reinstall the software Simplepass.  Using the Recovery Manager to restore the software and drivers (Windows 8)

    I hope this helps!

  • Hotmail no longer works with firefox. Why?

    All of a sudden, I can't hotmail to work with my firefox browser. When I click on what anyone in hotmail, no action. All other websites work very well.
    Internet Explorer and Chrome will allow me to work with hotmail.
    Why all of a sudden is this problem occurring?

    I restarted the computer and even downloaded Firefox again, but the situation still exists.
    This problem can be solved?

    Thank you very much
    avwood

    Have tried all of these steps before and it made no difference.

    But for some reason strange Firefox now works with Hotmail. I have no idea why. I did nothing.

    Thanks for your help.

  • iPod nano no longer works with headphones Bose

    My fairly new nano iPod no longer works with one of my headphones Bose (Bose sport & Quietcomfort) - the iPod no longer meets the headset controls. I know it's the iPod that has a problem that the headphones still work with my phone.

    If you haven't already, do a Reset (reboot) on the iPod

    Learn how to reset your iPod - Apple Support

    If this does not help, he can you want to do a restore of the iPod using iTunes.  This erases the iPod, reinstall its software and sets it to the default settings

    Use iTunes on your Mac or PC to restore your iPhone, iPad or iPod settings - Apple Support

  • Norton Security no longer works with Firefox update, if I'm afraid to use it. I want safety navigation

    According to my info in Firefox I have Firefox 15.0.1 & it is up-to-date.
    I can no longer use Firefox with all my saved bookmarks and familiarity that Norton Security programs I got Comcast no longer work with Firefox. Whenever I use it, it says that my safety is compromised. I don't have any protection. Currently I use internet for purchases, that I count on privacy and security, so I now use Sarari, which I don't like at the well.

    Using Firefox, I Googled, found the info that says everything I need to do is to upgrade my Norton with Live Update and then restart Firefox. Do it, but it doesn't help, still has the same lack of protection.

    See [935636/questions/935636] [MAC] norton does not support firefox 15

  • HP OfficeJet printers no longer work with 7 Pro. WHY?

    Dear community of Microsoft,

    I'm at the edge of madness since August 14 I'm more able to print on ANY of my HP Officejet printers (both 4500 and a 6500 all in UNITS).  I checked my e-mail address after this thought maybe there would be something Softronics or H.P. in there as a bug or a problem, and of course, there was something H.P.

    I downloaded and ran the "so-called fix."  It wouldn't work.   I'm at the end of my mind and actually BROKEN printers all over my patio.  Childish, maybe, but you have NO IDEA how bad that company makes me mad after the purchase of 17 computers and 8 printers in recent years.  NONE WORK PROPERLY.  NOT A SINGLE ONE.

    H.P. will NOT help me.  But it's NOTHING new to them.  I will NEVER buy another HP product again.  I tried to print a label of mail for more than two weeks now.

    Yes, I had technicians of various companies go into my computer and no ONE, not even H.P., may fix the problem.

    I'm NOT a violent person at all, but it speaks volumes when we crash one of their own printers by such severe frustration.

    My computer is a HP dv7 4000 (supposedly custom... probably not as I buy direct HP and they TEND to rip off of people... just to tell the truth).

    He was SUPPOSED to be a business personal computer built with 7 Professional on it and Office Pro 10 on it.  He appeared as a computer at home (I only paid $3 000,00 to IT... what I would have expected?  "I'm sarcastic to keep to go completely crazy.)

    It has been printing fine on all printers (two HP 4500, a HP 6500 and a very old Canon BJC 4400).  He will receive NO H.P. downloads software or AT ALL on printing of the H.P..

    PLEASSSSEEEEE HELP ME!   I'm at my wit's end.  Yet once, H.P. has a few download send me before I even found printers does not.  They would not work after I installed it and even NOW they still don't work.

    I've done stabbed to pick up the whole system and reinstall everything but as you, who are likely to pros, know, H.P. aren't configuration that can be restored more than the manufacturer's original no matter WHAT say their textbooks online.  It does NOT work.  The computer was delivered without manuals or software.  I had to buy the upgraded software separately since they refused, when I thought it wasn't the computer I ordered, to accept a return and provide the APPROPRIATE injector (I know, what a shock).

    PLEASE HELP ME!  I can't print anything.  I don't have the original disks for installing the printer... they will not accomplish.  H.P. downloads no longer work.

    Karen > ^ * n ^ *.

    Original title: HP OfficeJet printers no longer work with 7 Pro.  WHY?  How on EARTH (or another planet) can I fix this?

    Hi TuffKitten,

    Have you tried uninstalling and reinstalling the printer drivers?
    Turn your printer off, and then try to manually uninstall all HP printers and drivers.
    or
    Please follow the link below to use the removal for your HP 4500 tool
    Please follow the link below to use the for your HP 6500 removal tool
    Remove temporary files:

    In the Start Menu of Windows, type run in the field search programs and files and press ENTER. (You can also use the keys winlogo + r to bring up the run dialog box ).

    In the result, Run dialog box , type %temp% , and press ENTER.

    Press Ctrl + a (or Organization > select all or Edit > select all) to select all the files, right click and delete all files. (Or press the delete key.)

    Restart your computer.

    Please follow the link below to download and install the latest drivers for printer you.

    http://WWW8.HP.com/in/en/support-topics/printer-installation/install-download-printer-drivers.html

    Please let us know if the problem still persists.

  • simple pass does not work to open emails

    simple pass does not work to open emails

    Duplicate the content of the Post-

    My os is windows7 IE9 browser

    Pass Simple contact support.

  • Now, this suitcase no longer works with InDesign CC 2015, how to activate fonts?

    Now, this suitcase no longer works with InDesign CC 2015, how to activate fonts?

    Then you have something else.

    Looks like the bug fixed with this:

  • HELP Please: problems connecting to Google Chrome or Internet Explorer: think it has to do with my network cards

    My computer works perfectly except that I can't connect to the internet using Google Chrome or Internet Explorer. Internet works fine.  I have another computer that is connected to the same network, and it works fine.  Also my signal strength is optimal. When I try to go on Google Chrome, it says that the web page is unavailable & the reason why is error: 105 (net: ERR_NAME__NOT_RESOLVE) the server is not found.  When I try to use the Internet, I get this message:

    Device is not working properly because Windows cannot load the drivers required for this device (Code 31)
    I've tried everything and looked at other forums. I went into Device Manager and tried to update the driver, but whenever I do it just says that all updates are already made.
    I really feel that my problem has something to do with network cards. When I go to Device Manager and discovered the network adapters 13 different adapters appear. The 1st is Atheros AR5007 802. 11b / g Wireless Adapter and it looks like it works very well but there are 11 different (Microsoft 6to4 adapt #10) (all have different # s, 10,11,12,14,15,16,17,18,20,5,9) there is (NVIDIA nForce Networking Controller)
    I think the problem is with the Microsoft 6to4 adapters because win I right click & then click on PROPERTIES of each adapter says: State of the device, this device is not working properly because windows cannot load the drivers required for this device. (Code 31) So, is to "find solutions", says & when I do that nothing happens, a message flashes on the screen that says: "Could not load driver software" and that windows is looking for information, but nothing ever happens.
    Can some1 please help me! My computer worked fine and both Google Chrome and still worked and then out of the blue it just stoped working. Any information would be very useful

    wisports,
    Thank you for visiting the Microsoft Answers community forum.

    You have found the source of your problems.  You must remove or uninstall, all the cards of 6to4.  Also delete everything that said map Tunnel or card miniport WUN.  Also uninstall or disable, Internet Protocol version 6 (TCP/IPv6) Properties tab on existing network cards.

    Once you have done these things, restart the computer and make sure that the 6to4 adapters does not return.

    Let us know how it works for you.
    Thank you
    Gloria
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Spry active Menu works is not in Internet Explorer (no version)

    Hello

    I'm having a problem with my Active Spry menu works is not in Internet Explorer. It works in all other browsers like Chrome, but I get a white box around the text in Internet Explorer. How can I fix? Here is the link to the site: http://www.fatdaddysinc.com/fd_menu.html

    Any help would be greatly appreciated.

    Hello

    Look here in your "SpryMenuBarVertical.css" where you have your '#FFF '; You can / must change to have a contrast (as examples):

    SLH MenuBarVertical li. MenuBarItemIE
    {
    display: inline;
    f\loat: left;
    / * background: #FFF; * /
      background: #F88;
    }

    and

    MenuBarVertical a SLH
    {
    display: block;
    cursor: pointer;
    background-image: url url (.. / new%20site/images/menu_button.png);
    background-repeat: repeat no.;
    Padding: 0.65em 0.75em;
    / * color: #FFF; * /
    Color: #000;
    text-decoration: none;
    }

    Hans G.

    P.S. sorry, but your code had been in one for me unexpected place

  • I develop a website using MVC3 & razor, but my css changes do not appear on FireFox, but do it on Chrome and Internet Explorer - how can I me razor to render correctly on FireFox?

    I don't have a public version that I just look at development.
    For an example, I finished the market-thru to http://www.asp.net/mvc/tutorials/gett.../updating-related-data-with-the-entity-framework-in-an-asp-net-mvc-application. Then I tried to change the minor positions in site.css (such as the font size) and the changes don't show up on FireFox, but appear on Chrome and Internet Explorer.

    Example of change below: I changed the background of #e8eef4 to #ff0000. The table header background appears in red for chrome & IE, but stay in the blue light for FireFox.


    table th {

       padding: 6px 5px;
       text-align: right;
       background-color: #ff0000;
       border: solid 1px #e8eef4;
    


    Looked obviously - needed to clear the cache

Maybe you are looking for