HP Simplepass has stopped working

Hello

I have HP Pavilion dv6 Notebook PC (windows 7) and lately I have a problem with HP simplepass I tried to uninstall and install again the two driver and software, tired with the old and the new version and still nothing... when I tried to install new version th, asked me to install TrueApi 64 but I counldn can't find anything. Do you have any suggestions? Are there updates that caused the problem to not work?

Thank you!

Go to the C:\ProgramData\Downloaded facilities

You should see ATTrueApiMin64
and one {XXXX-XXXXX-XXX} in which you pass Simple HP...

Run ATTrueApiMin64 and select Repair...
Next race HP Simple pass and select Repair...

Restart your computer...

If you are unable to locate these, download files from here: ( http://www.mediafire.com/?a4sxe4183m5bppm )

Tags: Notebooks

Similar Questions

  • HP envy 15-j185nr: HP envy 15 SimplePass has stopped working

    I recently came across a problem with my original wireless card, you have the card replaced and now links to the internet fine, but when I was in the process or to find the problem, I used the restore option that uninstalls programs and saves files, but essentially restores the computer to factory default.

    My HP SimplePass stopped working after I did, and when I try to reinstall it, it is impossible to recognize that my laptop has a fingerprint reader.

    My product number is E324UA #ABA and model number 15-j185nr, hope that this is enough to find what is the question.

    Try the version: 8.01.11 - May 4, 2014

    http://ftp.HP.com/pub/SoftPaq/sp66001-66500/sp66143.exe

    or

    version: 8.00.57 - November 13, 2013 - I recommend

    http://ftp.HP.com/pub/SoftPaq/sp64001-64500/sp64339.exe

    Also the update:

    Fingerprint reader driver:

    http://ftp.HP.com/pub/SoftPaq/sp63001-63500/sp63418.exe

  • HP SimplePass PE 2011 (32-bit) has stopped working.

    When I tried to open Hp SimplePass it has stopped working.

    Signature of the problem:
    Problem event name: BEX
    Application name: SimplePass.exe
    Application version: 5.3.0.163
    Application timestamp: 4dc3641b
    Fault Module name: TrueAPI.dll
    Fault Module Version: 1.3.0.111
    Timestamp of Module error: 4dc2688b
    Exception offset: 0000c1d8
    Exception code: c0000409
    The exception data : 00000000
    OS version: 6.1.7601.2.1.0.768.2
    Locale ID: 16393
    Additional information 1: 6d9c
    More information 2: 6d9c5ed6caf089de0e1c843c28019c8b
    Additional information 3: 4ad0
    Additional information 4: 4ad0f9985309a1e0df67bd575fe0b8a1

    This is an old version of SimplePass.

    I hope that we can update your version...

    • What is the product number of your computer?

    Locate the number of portable computer product

    ===========   OR    ================

    On your keyboard (use the integrated keyboard and no external / USB controlled device):

    • Press the FN and ESC keys at the same time
    • What exact operating system do you use?
  • Pavilion dv6 fingerprint reader has stopped working

    My fingerprint reader has stopped working. I can open the Simple pass identification program but when I click on fingerprints, it indicates 'identity check' with an hourglass on the top of the icon of fingerprints, and no matter how long I wait, that's all that happens. All advice appreciated.

    -----------------------------------------

    Pavilion dv6t laptop 3100, Win 7 Home Premium 64-bit, 8 GB of RAM, processor i5

    "Where you go, there you are."

    Hi Mikey,

    Looks like you're running the Digital Persona of SimplePass flavor.

    Two things to consider / try, in order.

    If the reset works, you don't have to reinstall the driver...

    • Hard reset
    • Reinstall the driver

    Hard Reset:

    Sometimes, all you need to do is the computer suddenly.  This method works for a variety of connection and "glued" program issues.

    • Disconnect all the external devices first.
    • Remove the AC power and battery
    • Press and hold the power button while in the minus 30 seconds
    • Reinstall the power supply for the first start only * see Note
    • Power on - connect
    • Next time you shut down the system, replace the battery.

    * Note: You can ignore the little battery aside.  If you wish, replace the battery the first time and do it with her.

    =====================================================================================

    The pilot, from your Internet site:

    Validity fingerprint sensor Driver sp52354 V2.1.0.2

    • Install the validity sensor Driver installation package: it if called sp*.exe - the package will be most likely located in the downloads folder.  If you have control of "Admin", you can highlight the package and "double-click on ' to install it, otherwise just right-click, select"Run as Administrator"and install.

    I hope this helps!

    It's my pleasure to help.

    Say "thank you!" to the help by clicking on the star of Kudos to show your appreciation.

    Fixed?  Mark this message 'accept as Solution' to help others find the answers.

    Note: You can find "Accept as Solution" only on the threads started by you.

    Good luck!  Year of the Dragon!

  • SimplePass scanner stops working when the laptop sleeps

    Hi, I have a Pavilion m61045dx notebook for Windows 7 64-bit.  I managed to get any installation Simplepass chose Google Chrome as a browser, because it seems that Firefox does not support this version of Simplepass 5.4, and then the fingerprint reader has stopped working.  I found a suggestion on this forum or another, can't remember now that said to go to the Device Manager and choose the validity and under power management sensor, uncheck the box "allow the computer to turn off this device to save power".  Rebooted as directed and Voila! validity sensor works again. But now every time that the computer will sleep the validity sensor does not power back upward with the rest of the computer.  Whenever this happens, I was able to make it back by going to Device Manager and the deactivation and reactivation of the validity sensor and then restart.  But seriously, what a pain.  Any suggestions?  I'd be happy to find that it is just a matter of setting, but failing that maybe an update to the latest version for my machine.  Unfortunately, the software Simplepass has no option ' check for updates ', or device driver updates either.  Any suggestions?

    Please disable power saving mode for USB in Device Manager.

    · Click on Start Orb > typeDevice Manager in the search box

    · Click Device Manager in the search results

    · Expand USB root huhb > right click on your mouse > clickProperties

    · Click the power management tab

    · Uncheck allow the computer to turn off this device to save power

    · Click OK

    that you change the power supply for the USB options.

    Here are the steps to do so.

    http://www.SevenForums.com/tutorials/147369-USB-selective-suspend-turn-off.html

    disable the mode of suspension from there...

    Hope this helps, good luck!

  • my iPhoto has stopped working

    My iPhoto has stopped working. I did clean up. Now, when I click it shows cannot be opened because of a problem. The problem has not said.

    What version of OS X (or, if all goes well, Mac OS) are you running?

    What version of iPhoto do you run?

    iPhoto was not maintained or updated updated by Apple for about eighteen months.  Photos taken app supported since that time.

  • Click force has stopped working

    Hi, I'm on MacBook Pro (15-inch, mid-2015, retina), freshly updated for Sierra, force click has stopped working.

    I have checked all the options, rebooted the system, still no clear sign of what is the problem.

    Does anyone have the same problem? How to check weather force/pad touch works well?

    Any suggestions what to do?

    A pointer more, I also started to use the new keyboard to work, but my memory then click force was working well.

    This is the Office Mac Pro forum. I asked that your post moved to the forum of laptop MacBook Pro or another appropriate forum.

  • 12.5.1.21 iTunes has stopped working. APPCRASH on Windows 7. WebKit.dll 7602.1050.4.5 error

    iTunes64Setup - 12.4.3.1 worked very well and no problems on Windows 7.

    After the update iTunes6464Setup - 12.5.1.21 or iTunes64Setup - 12.5.1.21, APPCRASH arrived.

    Get 2 x "iTunes has stopped working" and the messages to "Close the program" when you try to view the store / App Store or view account.

    Possible only "close program"...

    Tried to uninstall ALL Apple software (with deletion of all files) and reinstall again but still the same error!

    All software average iTunes to Apple, Apple Software Update, Apple Mobile Device Support, iCloud, Hello, Apple Application Support (32-bit and 64-bit).

    Checked the event viewer:

    1. error message:

    Name of the failing application: iTunes.exe, version: 12.5.1.21, time stamp: 0x57cfb09f

    Name of the failed module: WebKit.dll, version: 7602.1050.4.5, time stamp: 0x57c11f7f

    Exception code: 0xc0000005

    Offset: 0x004f0e09

    ID of the process failing: 0xcc4

    Start time of application vulnerabilities: 0x01d218b3194e2f01

    The failing application path: C:\Program Files\iTunes\iTunes.exe

    Path of the failing module: C:\Program Files (x 86) \Common Files\Apple\Apple Application Support\WebKit.dll

    Report ID: 68f80588-84a6-11e6-8df8-4851b741621f

    2. Windows Error Reporting

    Fault of type 1024926102, bucket 25

    Event name: APPCRASH

    Answer: No available

    Cabin ID: 0

    Signature of the problem:

    P1: iTunes.exe

    P2: 12.5.1.21

    P3: 57cfb09f

    P4: WebKit.dll

    P5: 7602.1050.4.5

    P6: 57c11f7f

    P7: c0000005

    P8: 004f0e09

    P9:

    P10:

    Hello, follow the instructions If you see 7 error (error Windows 193) when you try to install iTunes for Windows - Apple Support

  • iMovie has stopped working since iOS 10

    iMovie has stopped working since iOS 10

    Now, all I see is a black screen and then it throws me out of the app however does not close the app and the problem does not improve. I lost my summer and extra time making a super great way to 5 hours difficulty megaforce and now I can't watch it

    Hello iMovie does not work,

    After reviewing your post, it looks like the iMovie app is black and take you to the home on its own screen.
    I recommend you read these articles, there are a few things that we can try to get the application running again.

    Force an application to close on your iPhone, iPad or iPod touch - Apple Support
    Restart your iPhone, iPad or iPod touch - Apple Support

    If an application you have installed unexpectedly closes, unresponsive, or will not open - Apple Support

    Thank you for using communities of Apple Support. Good day.

  • Error "iTunes has stopped working".

    After update itunes to the latest version of 12.5.1.21, its does not and always give an error like "iTunes has stopped working". Even I tried to reinstall the same version and earlier versions of it. Always the same question.

    Kindly resolve.

    Bene-

    Hello, this article could help you Fix unexpectedly closes or launch issues in iTunes for Windows - Apple Support

  • "Share" feature in the Finder (or other applications) has stopped working.

    Use OS X El Capitan on a Mac Book Pro, the function in the Finder (or other applications) has stopped working "share."  From the Finder, I select a file and to 'Share', select say "Mail", nothing happens. Even when selecting other sharing options such as 'Notes', etc.  He used to work.  Now it is not.  In system preferences > Extensions all the sharing options are regularly controlled.  The same problem occurs in other applications such as Photos.  Selection of a photo and trying to "share."  Nothing happens, the application crashes. Does anyone have a solution?

    The Share button shows 'No. Service' or missing menu items?

    https://support.Apple.com/en-us/HT203129

    If this does not help, backup the computer and reinstall OS X El Capitan of OS X Recovery.

    https://support.Apple.com/en-us/HT204904

  • How to make the new version, I just installed as the old work that has stopped working?

    I used Thunderbird for many years and have always been very satisfied.

    A few days earlier, he has stopped working on my computer. I think that this was due to an update of AVG Free 2015. (When I restarted after the automatic update, Tbird and Chrome and Firefox broke everything. AVG has since been removed and replaced with Avast. Chrome and Firefox, both work very well after I installed the latest versions.) I took the opportunity to get the latest version of Tbird (I was 37) and installed it. TBird is OK, but the operation is a total disaster!

    He used to see me just like the user. Now I have to choose my Inbox by clicking, and then open it in a new tab. I could accept this pain if things worked OK. The first email that I click appears in the message pane. But I can't delete it unless I double click to open in a new tab! I can not get the following message to be displayed in the messages pane. It's used to work if I simply clicked on the message.

    How can I make Tbird work as he did? I used to love, now I hate it! Please help me before I dump Tbird and switch to Gmail!

    Thanks for any help.

        -jim
    

    And it still works like that for me.

    First define your default account
    Account settings, mark your account, thoroughly open stock account and 'set as default '.

    To see how it works

  • "Plugin - container.exe has stopped working" error during installation of Firefox 36.0 via SCCM if Firefox is open during installation.

    When installing Firefox 36.0 via SCCM (System Center Configuration Manager), if the previously installed version of Firefox is open during the new installation, an error, "Plugin - container.exe has stopped working. A problem caused the blocking of the program works correctly. Please close the program. This problem occurs only if Firefox is open during the installation, otherwise the installation is successful. Note: I have included a taskkill to 'firefox.exe' in my installation script to stop Firefox runs.

    There are new logic in Firefox 36 monitor to stop crashes while the Mozilla Crash Reporter can capture data. This could have the effect of killing her task, I'm not sure. Maybe you have to kill plugin - container.exe before firefox.exe? I'm not familiar with SCCM and it might have a more graceful way to close an application.

  • FDM has stopped working with firefox

    Free Download Manager has stopped working with firefox after I speedup firefox opening. (not after restart or update of firefox) Before that, I used FDM on firefox. I already try with restart firefox and follow-up of the implementation under the quiz "Windows Media or other plugins stopped working after Firefox update | Firefox Help", but none of them worked.

    When you say after you speed up Firefox, do you mean you used the reset feature? You can tell because Firefox will create a new 'Old Firefox Data' folder on your desktop when you reset.

    The Reset function deletes your extensions as part of the cleaning process. You probably need to reinstall FDM from its original source. Maybe the Addons site? https://addons.Mozilla.org/Firefox/

  • Download helper has stopped working on youtube today 08/08/2014

    Add on download helper has stopped working on you tube - was working fine then stopped gray became colored icon.

    And for the Mac, what other solution?

Maybe you are looking for