HP slate pro 21: HP Slate 21 Pro

Similar Questions

• HP Pro slate 8: HP Pro slate 8 (K7X61AA) - OTA upgrade has failed and not able to apply the HP upgrade.zip

  Last week, I received the tablet. Since then, the OTA update failed 3 times. So I searched around the Web and found a page which State to load the update.zip to SD card and install on recovery Menu:

  http://h30434.www3.HP.com/T5/Android/Pro-slate-8-updates/TD-p/5224651

  But it does not work also. After the system says 'check' package it briefly shows the Android Robot for less then half a second that an i will be back to the Recovery menu.

  Allocation of resources.

  Thanks D.

  Solved by myself.

  The upgrade from SD card did not work, because the tablet had a problem with my SD 32 GB Class10 card. I used an 8 GB Class 4 and it worked fine.

• Slate Pro 12: update Android

  I just got a new slate Pro 12 with Kit Kat installed. In my view, there is an update for the pacifier, but I read online that Lollipop 5.1 is the version to go to.

  Can anyone tell what version of Lollipop this update: http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7398650 & swItemId = ob_160433_1 & swEnvOid = 415... is?

  Pax-eterna wrote:
  

  Thanks for the quick response. I've not turned yet, preferring to update first, but I can't do that I suppose that if he is indeed willk Lollipop 5.0 it automatically update 5.1?

  It will automatically update itself when activated.  No need to download anything!

  WyreNut

• HP Slate Pro 21 - upgrade to 4.4 KitKat?

  I see comments on problems on the HP Slate 21 dealing with WiFi 5 ghz with 4.4.2... I just bought a 21 Pro slate for Christmans and it's down to Jelly Bean 4.2?  I don't see a migration path supported HP?

  Can anyone help?

  Hello

  An update of KitKat for Slate 21 Pro was released last week.  As the output is made in steps are not available to you, it should become available somewhere in the next few weeks.

  Kind regards

  COWA

  HP employee

• HP Pro slate 12: BBC IPlayer and BT Sport does not

  Several applications of video streaming does not work on my new 12.Examples Pro slate are BBC IPlayer and BT Sport. When the video starts, the screen will Dim with BT SPORT and BBC IPlayer, you get a selection of error codes General referring to check the internet connection. The slate is Android 5.0.2 running out of the box...

  Just found a beta Version of an IPlayer more later all that seems to work. Looks like the problem is to do with the old application using Adobe Flash, which is no longer supported on Android. Here always get the number OS update solved but will create a separate note for this issue.

• How to view all programs currently running on Slate 21 pro

  I have a slate 21 pro and cannot find a way to display all programs running at the same time, so I can stop or select one.

  Every other Tablet android or phone I used has a way to do it.

  Bill

  COWA wrote:
  

  Hi Bill,

  Here is a link that explains how to use HP double Viewer App to interact with and manage your currently running applications.

  If you prefer to use the standard method of Android, this page also provides information about how disable HP double Viewer App in settings, that will return you to the standard experience.

  http://support.HP.com/in-en/document/c04476282

  Kind regards

  COWA

  HP employee

  Unfortunately, this link is dead.

• HP Slate Pro 21 "sleep of death".

  HP Slate Pro 21 "sleep of death".

  When slate falls asleep, he is never able to wake up by press the power button, or the screen can answer, but immediately turn off the screen. Only way to relive again slate to remove power and the back of the power.

  There was another thread pointed out the similar problem, but 7 months without update/response from HP employee

  Finally, the upgrade solves the problem after 8 months, 'sleep to death.

• HP Slate 21 Pro fails to wake up from its sleep

  Hello

  I had this problem and since I have my 21 Pro slate.  The device will sometimes fail to wake from sleep mode Android or HDMI / PC mode.  This happens when touching the screen to wake you up and when you press the power button to wake.  The power button to become white, but the screen remains blank.

  The only thing I found to resolve so far, it is to pull the power plug and start the unit up.

  Anyone else having this problem?

  The update of KitKat was finally released the HP officially.  It is implemented slowly but if you want just now follow these steps below. It should solve some problems.

  Now my 21 slate is the progress update to 4.4.2 try this step
  
  1 factory reset your slate 21 pro
  2. wait until it has finished
  3. After restart it, set up your slate 21
  4 put to update all your application on google game store
  5. wait util finished all updates
  6. open Configuration and update your slate 21 (it will be very long)
  7. now my 21 tab is updated... If all goes well there is no problem until it ends the 4.4.2 update
  
  Hope it can help you get 4.4.2 os.
  Kind regards.

• 21 Pro slate - Gets the IP address but no Internet connectivity

  Hi all

  I have a slate of 21 Pro with no internet connectivity at home.  The device gets an IP via DHCP on cable networks or wireless, but when you try to browse or access resources on the internet, it simply expires. I tried also to assigning a manual IP address without success. If I take the tablet in a café local wi - fi, it connects fine, but I can't make it work at home. My ISP is Baja broadband, a 50MB / 5MB cable connection LAN details below:

  * Arris T822G cable modem - no. ISP-condition, ability of routing and firewall, just a regular old modem

  * Cisco/Linksys E3000 router wifi - internal network gets NAT'ed here. not about filtering, fancy

  * Switch 24 port managed gigabit Netgear

  I tried bypassing the internal network and connect the slate 21 Pro directly to the modem Ethernet cable through cable. Same problem - it gets an IP (a public IP address in this case), but does not connect to all websites. HP sent me a replacement unit that shows exactly the same problem. Both units work very well at coffee wi-fi.

  (OS is Android 4.3 Jelly Bean. I could take the unit to the WiFi Café and see if there are updates available OTA if anyone thinks that might help).

  I am an engineer network with HER 25 years of experience. My home network is a mature network without problems. Connected to this network and works perfectly are: 2 iPhones, a Roku box, a smart LG TV, 2 Macs, Windows PCs 4. already had 2 HP Touch tablets, which were also very good. Home visits can connect their phones and tablets to our wi - fi without any problem. It's * just * slate 21 Pro, which is bad.

  I'm puzzled. Any ideas?

  Thank you
  Steve

  UPDATE: it's resolved. I found that I was able to gain access to Web sites by IP address, but no host name. There was something wonky with the DNS server provided by the ISP. Once I substituted another DNS server in the IP configuration, it works.

  Weird!

• HP slate 12 pro: files transferred via a usb port do not appear in the download directory

  I am running windows 8 on an old hp laptop and recently purchased a hp pro slate pro for my partitions.  I plugged my PC using the usb cable.  I created a directory in the download on the slate directory and copied my music files into this directory.   I used to connect to the computer of the PSG.  When you look at the files on the PC, they seem to be in the directory to download on the Tablet, but the download on the Tablet Directory displays no files.  Where are they?  I need help.

  Thanks for your help.  I had downloaded an application called Manager of files, and it's great.  I see all my files.  It can also connect to my pc using the Internet and it is very useful.

• How to connect an external monitor to the hp slate 21 pro

  I have a HP Slate 21 Pro. Anyone know how I can connect an external monitor to reflect what's on my tab

  Hello

  There is no way to connect an external cable monitor such that HDMI port is entered only.

  Your only solution would be to use the wireless display option in the settings, but you would need a monitor/TV/adapter that would work as a Miracast receiver.  I'm not sure specific screens that function as receptors, but I used adapters are the PTV3000 Netgear and Actiontec SBWD100A01,.

  I hope this helps.

  Kind regards

  COWA

• No "Tethering & portable hotspot" feature on Slate 21 Pro?

  I bought a 21 Pro slate for my father cognitively-challenged to use in her nursing home room. The key factor was the fact that the switch is on the front, by the way. That's why I don't have the model no pro.

  I expect a very simple hardware configuration, with the DSL modem connected only to the slate of 21 and any material (tablet used by a person for assistance) using the WiFi. No problem, right? Just go to settings-> Wireless & networks->-> tethering & portable hotspot.

  That the setting seems to be absent on the 21 Pro slate. Did I miss something, or did HP remove this feature of their variant of Android? If the answer is that HP has turned off the feature, how can I encourage them to change their minds on this subject?

  Hello Scott,

  What I understand the function of Tethering and Hotspot in Android is specific to mobile data and does not allow sharing of ethernet or wifi.  As the slate products 21 do not have a cellular antenna, the feature is not available in the settings.  For this reason, I believe that your only solution is to buy a wireless access point to get what you are looking for.

  Kind regards

  COWA

  HP employee

• HP Slate 8 Pro does not

  I bought the slate 7600US 8 Pro Model in July through Amazon. I'm away for the weekend and after taking a few photos, I got an error message - Camer has stopped working. Later in the evening I loaded the tablet that I planned to use it again the next day and I was also watching videos. Once it was up to 100% I unplugged and left. The next morning, when I went to turn it on all I get is a picture of an empty battery, but when I plug it in all I get is the symbol of the battery with the lightning, the same phenomenon occurs when I try to turn it on so that its plugged in. Suggestions as to what we can do or where to go to have this resolved?  Thanks for any help.

  Hi @gsparky , welcome to the Forums of HP. I understand that you now cannot turn on your tablet, as it implies there is no battery power. You can try the steps in this troubleshooting document: Tablet does not (Android KitKat, Jelly Bean)
  
  If you get to the last step, you can contact HP for your repair options:
  Please contact our technical support at the 800-474-6836.
  If you do not live in the United States / Canada region, please click the link below to get help from your region number.
  HP technical support

  I hope this helps.

• Missing Internet icon slate Pro 8

  Hello

  I hope someone can give me some light on this.

  I don't when, but I realized that the Internet (Blue Earth) icon is gone from my slate 8 Pro.
  I think that might occur after an upgrade to Android prayed, resembled a upgrede Mayor.
  I still have Chrome, but if there is a way to get back the original Internet app, that would be great as it is the one that I usually use to navigate.
  In addition there are also 2 cameras, the standard camera and a device nine photo! It is not familiar to me.

  Thank you for any comments on this. Thank you in advance.

  Hello and welcome to the HP support community!

  Slate Pro 8 ready article I just check and see the same thing: after update KitKat, the (Stock) AOSPS browser is gone!

  Googling the subject confirms the fact that this is the result of the upgrade.

  There are sites that offer instructions on how to install the old browser supposedly, but you use them at your own risk!

  There are many free browsers available for download in the game store if you do not like Chrome...

  I don't see the two apps Camera too!  Curious...

  WyreNut

• 8 slate Pro audio problem: headphone output

  Hello

  I bought my slate 8 Pro (model 7600US) to replace my Blackberry playbook. It is the great Tablet (screen perfect last Tegra 4 CPU, battery in good condition, good speakers integrated), but after the use of the Tablet for several days, I am surprised by problems with audio quality of the headphone output. I use mainly compressed with headphones (audio books, Netflix, music, etc.), so when I connected my Ultimate Ears Super.Fi 5 Pro (headphones ultra-sensitive 119db/mW, 12 Ohm), I got very sensitive background noise, artifacts and, what is very annoying - variable pitch tones when changing tone based on the activity of the Wi - fi and load CPU, especially on low volume levels.

  So I tried using headphones from Shure (109db, 29 ohms), less sensitive 4ca as KOSS KTXPRO (106db, 60 ohms) with the same results. HP Slate 8 Pro is not powerful enough to Sennheizer 555 (105db, 120 ohms) but I also had the artifacts and noise of not. Finally I tried junk headset $2 and found the sound sounds and tones perfectly acceptable ground level, but the sound quality with these phones is terrible.

  To compare, I tried all my headphones with Nexus 7, Samsung Note 3, IPhone 5 and Playbook without problem.

  I have returned the shelf at the store and replaced it for the new, but I had similar problem.

  Please let know us, what I have to try the third time and replace the Tablet, or it's problem of hardware design, which cannot be resolved. Is it possible, that developers of HP can fix it in software configuration in a future update?

  I understand, this tablet is not an audiophile device, but when the HP Web site indicates to this tablet: "Tuned by Dr. Dre himself, Beats Audio™ allows you to hear the music the way the artist intended.", it must at least provide acceptable audio quality for most listeners. I love HP Tablet a little, but if audio problem cannot be solved, I have to look for another option like Samsung or LG.

  Updated my slate 8 Pro to KitKat 4.4.2 and looks, that his problem slipped.  With this update, noise and less noticeable artifacts, sound quality is acceptable now, even for sensitive headphones.

• No sound on Slate 8 Pro

  Volume up near max.  I rebooted a couple of times.  There is no system sounds, games, music players.  This slate 8 Pro is the 7600US model that arrived this week.

  Are you sound from the headphone jack?

  The headset icon shows?

  WyreNut