HP solutions Center can not run because your installation of the device is not full (Windows 7)

I downloaded and tried to install HP Photosmart C309a all-in-One Driver Software 14.0 Rel.5 in a new installation of Windows 7 Professional (not an upgrade). Installation works very well until the moment of the connection to the printer.

I tried the wired and wireless network connections. The screen "Found network printers" lists the printer with the correct IP address and MAC address. Network Diagnostics screen shows any errors. The screen "Installation of your printer" poster "Detected printer", then says "printer setup has failed to complete." Retry does not help. Removing and reinstalling the software do not help.

The Windows devices and printers control panel shows the printer as "Series of HP Photosmart C309a (redirect 2)". I am able to print a Test Page from Windows printer without error. The 'print options' are also available.

The printer works fine with other computers on my home network, one running XP and a Vista running.

How can I get the software installation to complete successfully and provide the printer the HP Solutions Center?

Thanks for your help.

Well, I have solved my problem. I'm not sure that these steps are necessary, but here's what I did.

1 follow the instructions in "Completely uninstall and reinstall the HP software" HP. In particular, 'clear the temporary files and folders' and 'Disable Terminate and Stay Resident (TSR) programs and any other lighting programs' before reinstall you, then "Reactivate startup programs", after the reinstallation.

2. install base drivers, and NOT the complete software package with applications.

3. If the basic install works, then install ALL the applications (eg Solution Center). Do not try to install some applications but not others.

4 remove the applications that you do not (e.g., Online Shop).

Maybe the steps 2-4 are not mandatory, but they worked for me.

Tags: HP Printers

Similar Questions

  • Photosmart C4795: Solution Center cannot run because your installation of the device is not complete

    Months after HP software reload to correct a mistake, I lost my HP Solution Center during installation.

    Today, I ran the utility HP Print and Scan doctor and downloaded the software to install the HP Solution Center, but the following error message:

    HP solutions Center can not run because your device installation is not complete.

    I want to set up a wireless printer connection.

    Appreciate your help.

    Jean,

    It was quite a process, but everything seems to work well!

    I just rebooted my laptop, and now I have the HP Solution Center!

    The error message that I mentioned in my previous note seems to have disappeared (I hope never to reappear!).

    The question that light that I see is that the HP Support Assistant is always located on my taskbar.  How can I get rid of this?

    I can't thank you enough, John, for all your help and advice!

  • HP solutions Center can not run because my series D110 printer AIO installation is not complete

    HP solutions Center can not run because my series D110 printer AIO installation is not finished? Please help me solve this problem! Thank you very much!!!

    Hello, I'm sorry you have a problem with your solution center. You can uninstall and reinstall the drivers and full software features.

    This should solve your problem. Here is a link that can help you to download the drivers. Make sure that it is FULL of FEATURES software.

    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063&LC=en&cc=us&DLC=en&sw_lang=&product=4023246#n212

    Choose your operating system, and then click NEXT.

    Let me know if it helps.

  • HP solutions Center can not scan, scan to preview works nor, error code 4, [(3,42,0)]?

    HP Elitebook p 8460, business management Win 7 (64).

    All-in-one, HP Officejet 5610 (no initials).

    5610 works properly, it can scan via buttons, copy via buttons, can be used as a printer with no problems.

    Center solutions HP see the 5610, reads ink levels, seems to work ok for everthing BUT sweep.

    HP Soltuon Center starts scan, guests to the default values, once selected all hae, he proceeds, the 5610 appears to be scanning (I hear it move scanner) but the software does not.

    The scan preview window appears but is a smaller rectangle and cannot be resived or even not selected, no menu drop downs seems to work.

    After 30 seconds or more, the error message appears, a yellow triangle with "!" in it...

    reading...

    An error has occurred in the scanner software.  Try the following steps.  After each step, try to scan the image... then reboot, restart, reinstall... tried all, same error.

    Raise the HP printer and Scanner Utility Dr, he ran, he said I need an update, installed the update, revived 'Dr', he said everything was fine (past all the test), test analysis resulted in the same error.

    I never had this on Win XP, but I was never able to make it work under Win 7 on this computer.

    In fact, I had forgotten I had recorded this problem (from September last year).

    I tested the scan function again and it seems to work fine.  I does no change, but this does not mean that I have no updates that may have solved the problem.

    Solution Center still does not show ink levels, but by going to the printer Kit, ink level estimates are displayed (possible solution).

    Please consider this problem solved for me.

  • HP solutions Center can not run because your device installation is not complete

    OfficeJet Pro L7580 Windows 7 pro 32-bit

    I think I have the latest version of the software - ojprol7x00_full_14.exe (394, 498kb)

    I've upgraded from Vista to Windows 7

    I went up on the HP site and downloaded the dot4patch_reboot.exe Patch and he ran.

    It has not solved the problem

    Of course, I could use some help.

    Problem is solved,

    I ran the scrubber and reinstalled the software from scratch.

    The center of Solution works now

    Thank you

  • OfficeJet 8500 Solution Center will not load

    Solution Center will not load.  Error message: "HP Solution Center cannot work because your installation of the device is not complete."  Solution Center has worked for 3 years and no recent update of the software of the printer have been made.  Solution Center has been removed and reinstalled using the CD of HP.  This does not solve the problem.  Model is A909g, number CB023A.

    Hi there @MarianGrad welcome in the community!

    I understand that you see the error 'Solution Center cannot work because your installation of the device is not complete'. I have a few links below for you to view other messages and forums with other users with the same issue. They can help. If the problem persists, let me know which operating system you are running and the troubleshooting steps you have tried.

    HP solutions Center can not run because your device installation is not complete. What should I do?

    "HP Solution Center cannot work because your device installation is not complete."

  • Photosmart 6525: HP Solution Center does not work in Win 10

    I hava 6525 Photosmart all-in-One printer.  I just updated my OMNI from Windows 7 to Windows 10 desktop all-in-one computer and and now the HP Solution Center will not work.  I get 'HP Solution Center cannot work because your installation of the device is not complete. "  The printer works fine; However, I can't scan.  I've uninstalled and reinstalled the printer and the software four times.  Whenever it installs without problem, but the Solution Center does not work.  Is there any solution for this?

    Hello

    The HP Solution Center is not part of the Photosmart 6525 software, it exists on your PC from your previous HP printer and have nothing to do with the new.

    The HP Photosmart 6525 provided with the HP printer Assistant software, to launch this type of HP software in the search bar and open the HP Photosmart 6520 software.

    As a refernce see the section "How can I find HP solutions for a printer manufactured after 2011?" below:

    http://support.HP.com/us-en/document/c02463264

    Kind regards

    Shlomi

  • HP Solution Center: my HP Solution Center does not work

    My Center solutions HP for HP Photosmart Wireless e-All-in-one printer - B110a does not work. It worked perfectly until a few days ago...

    The message says:

    "HP Solution Center cannot work because your device installation is not complete.

    Please connect the USB cable or re-run the Setup program from the installation to a network installation CD.

    "If it does not complete the installation or if you do not have the CD, access the HP help by clicking on the start menu files.

    I tried to download the software from HP but without success.

    I don't have the CD to reset the printer.

    Any solution?

    Thank you very much

    Hi @Farigola,

    Welcome to the community of HP.

    I understand that you can not use the computer Windows 10 HP Solution Center. I will do my best to help.

    Here is a link to a few troubleshooting steps that I recommend you try. When you open the link, scroll down to the section titled ""HP solutions Center can not run"or"Scan is busy or in use"error with a network-connected printer»

    HP printers - upgrade Windows 10, printer problems occur after the

    Please, try the steps and get back to me with the results.

    If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

    I hope this helps. Have a great day.

  • HP Solution Center does not start after the installation of IE 9

    HP Officejet 7400 all-in-one

    Windows 7 32 bit

    The HP Solution Center error message

    HP solutions Center can not run because your device installation is not complete.  Please connect the USB cable or re-run the Setup program from the installation to a network installation CD.  If it does not complete the installation or if you do not have the CD, access the HP help files by clicking on the start menu.

    I've had my laptop of HP EliteBook 6930p about a month ago.  I installed the drivers and the complete HP software from HP. com without incident.  My PC came with IE 8.  Some malware named Babylon.exe infected with IE 8.  I was able to remove my registry, but caused persistent problems with IE 8.  Microsoft suggested that I have installed IE 9, which I did.   The next time I tried to use the HP Solution Center (for scanning a document), I got the above error.

    Thank you 007OHMSS (catchy name you have!)

    I thought that I had uninstalled and reinstalled the printer before I submitted this request for support forum.  However, I went back and tried again, this time using the software uninstall HP all-in-one at ALL.   I've also disabled my anti-virus from Symantec during the uninstall software, reboot and reinstall process.

    NET - the second time to work.  I seem to be without problem!

    Thank you!

  • Photosmart 2575: HP Solution Center does not work

    I recently got a new PC with Windows 8.1.
    After installation of my printer HP 2575 (purchased in 2006) with the Setup file recommended AIO_CDB_2570_Full_Win_WW_140_408 - 4.exe I discovered that the HP Solution Center did not work.
    I received the message that the printer was not found.
    But printing works perfectly, so that the part of the installation was successful.
    I tried to uninstall and reinstall the printer in many ways, including:
    -Uninstall using Uninstall_L1.bat, Uninstall_L2.bat, Uninstall_L3.bat, with reboot between the two.
    -Installation of the printer driver just in a first time, then installation of the center of HP solutions after reboot.
    The result net is now HP Solution Center shows "HP Solution Center cannot start because your device is incomplete." When I try to start it (so it's even worse than before).
    V4.7.0.29 HPPSdr.exe print and Scan doctor says, "a later version of the program is available for this product.
    When I use HPSupportSolutionsFramework - 11.51.0049.msi to identify the right driver, I get the same AIO_CDB_2570_Full_Win_WW_140_408 - 4.exe driver file that I have already installed.
    Let HPPSdr.exe begins to extract what he considers the right driver gives the file AIO_CDB_2570_Full_Win_WW_140_408 - 4.exe I already downloaded.
    I have not actually tried to use the downloaded file, because the download crashed when only a few MB left.

    @Carl-H,

    Welcome to the HP community!

    I will do my best to make some useful suggestions in order to get the Solution Center installed and running on your system Windows 8.1. Please first test best in the printer, as this will show us if there are hardware problems, what could be the cause of all the failures of software.

    If copies seem to be working, try the following steps:

    1. perform a clean boot, restart the PC and try to run the installation.

    2. use the tool File Checker system for lack of repair or corrupt system files , run the scan to find the files corrupted on your computer. You can run the scan up to three times to see if he'll get all the bugs.

    3 cancel the registration and re - register the Microsoft Windows Installer service:
    1. click on the Start menu and type "cmd" in the search field and press ENTER.
    2 type "msiexec /Unregister" and then press ENTER.
    3. Type "msiexec/regserver" and then press ENTER.
    4 reboot your PC and try the install again.

    4. create a new profile user account with administrative privileges on your PC and run the Setup from there to see if it is correctly executed.

    Let me know the results, good luck

    Say thank you for the answer by clicking on the thumbs upwards

  • Photosmart 3310 printer: HP "Solution Center" can't find printer Photosmart 3310 on local network

    Hello

    My printer Photosmart 3310 scanner was working fine, but I recently had to reinstall the HP Solution Center software.

    Now the solution Center can not find my printer on the LAN.

    • I can connect to the printer via its IP address and see all the information about the printer and scan
    • Printing and scanning doctor can find the printer
    • Windows can see the printer and print

    But the HP Solution Center can not find the printer to install it, even when I type the IP address of the printer in the 'wired network' installation part of the Setup program.

    I used the latest version of the HP Photosmart and Officejet full feature software and drivers (August 2015).

    I don't know what else to do to try to get the HP Solution Center to find my pronter, I disabled the firewall, I tried to connect wireless and USB, but nothing seems to get the solution center to recognize my printer.

    Any suggestions?

    Concerning

    Hello

    Published on the website of HP software seem to be evil and not one used for your printer.

    I have notified HP to get this fixed number

    Run the installation once more and select uninstall to remove it from your PC, then restart your PC.

    Finally download and install the following software, it's good:

    http://ftp.HP.com/pub/softlib/software13/COL30951/MP-110165-3/AIO_CDB_Net_Full_Win_WW_140_408-5.exe

    See you soon,.

    Shlomi

  • Laser Jet 200 M276NW: Download says HP Solution Center was not complete and can not run HP laser 200 jet

    I went to open the Hp Solution Center and they say that the software is incomplete and does not work.   I've uninstalled and reinstalled the software 6 - 8 times and also used the disc installion with download of the latest device drivers.   The complete when said software loading but will say incomplete when you open it from the desktop.  I also ran the Hp disk and scan doctor says that it is working properly.  I found the issue when I tried to scan a receipt and couldn't do it because the center woulld solutions does not work.  I really don't want not ot spend 2-3 days, trying to get the HP software at work might as well by another printer next time. The cost to try to understand this one is huge.

    Hello

    The HP Solution Center application isn't only a part of the software of inkjets, is no part of the Laserjet 200 printer.

    If you don't have any other HP printer, the HP Solution Center was part of your previous printer, and as there is just no such printer not connected such an error is expected.

    For the HP Laserjet 200, click Start > programs > HP > HP Laserjet 200 M276 and launch of HP scanning application, which will allow scanning using your current printer:

    Kind regards

    Shlomi

  • I have a Photosmart Premium c410 series. My hp Solution Center does not work, I can't scan.

    Operating system is Windows Vista, the error message says to reinstall the printer using the installation disc.  (I did several times).  Really need to scan, but don't know how.  States of printer to the computer.  This is not the case.  my hp Solution Center does not work, I can not scan and I have tried several times to download a driver but it will not work.  I have a very frustrated by this and need someone to fix it please

    Hello judieKay

    Would you please provide the full model number? For example C410a. Some models are slightly different from each other and I want to assure you to give you specific information. How can I find my model number?

    Regarding the error, I checked and the following instructions should work on all models of the C410. The following instructions are for the "cleansing" or "cleaning" your computer HP printing software. This should allow you to perform a new installation of your printer and should fix your mistakes.

    Of the Original installation CD:

    1. Insert the CD in the drive and then cancel Setup

    2. open my computer and click right then on the CD from the drive and select open

    3 open the Util folder

    4 open the CCC folder

    5. run the L4uninstall.bat

    6. once the uninstall is complete, restart the computer

    7 run the Accessories\ System Tools Disk Cleanup

    8. download and install the latest version of Adobe flash player

    http://get.Adobe.com/flashplayer/

    9 download drivers and full software features

    C410 Photosmart full feature software (Vista)

    10. run the download to reinstall the printer

    If the software has been downloaded and extracted to your system:

    1. type % temp % in the field of race

    2. Locate and open the folder starting with 7z (example: 7zS2356)

    3 open the Util folder

    4 open the CCC folder

    5. run the L4uninstall.bat

    6. once the uninstall is complete, restart the computer

    7 run the Accessories\ System Tools Disk Cleanup

    8. download and install the latest version of Adobe flash player

    http://get.Adobe.com/flashplayer/

    9 download drivers and full software features

    C410 Photosmart full feature software (Vista)

    10. run the download to reinstall the printer

  • HP Solution Center does not work and I can't download it despite many trials

    my hp Solution Center does not work, I can not scan and I have tried several times to download a driver but it will not work.  I have a very frustrated by this and need someone to fix it please

    Hello todd999

    Try instead these instructions:

    Follow the steps below to rub the software and then reinstall it.
    1. open %Temp% and delete all the files in this folder. There may be some files that may still be in use, and you can ignore these files.
    2 download the full feature software and drivers
    Photosmart C7250 software (Windows 7)

    3. double-click on the downloaded file to extract the files
    4. once the software install window press Cancel or Exit to close the Setup program
    5. type % temp % in the field run or search programs and files.
    6 find the starting with 7z folder (example: 7zS2356)
    7. right click on 7z file and choose copy
    8. close the window by %temp% and then right click in the middle of your desktop and choose Paste
    9 open the 7z folder
    10 open the Util folder
    11 open the CCC folder
    12 run the Uninstall_L4 and then follow the instructions on the screen to remove the software.
    13. when the software has been removed, restart your computer
    14. run the Accessories\ System Tools Disk Cleanup
    15 open the 7z desktop folder and run the setup.exe file to reinstall the printer.
    I would like to know if you still have the same issues?

  • scanner doesn't work now on an hp photosmart c7180 all in one solution Center will not come on i', running on vista

    My scanner used to work on my vista machine, now it does not work. When you try to open the center of solutions for my photosmart c7180 all in one i get an unrecognized message just after a momentary flash of the starting solution Center screen.

    Hello

    What is the complete error message you get?

    Follow the steps below and check if that helps.

    Method 1: Troubleshoot scanning.

    http://Windows.Microsoft.com/en-us/Windows-Vista/Troubleshoot-scanning-problems

    Method 2: I suggest you install drivers for HP photosmart c7180 all in one manually from the manufacturer's Web site.

    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&DLC=en&LC=en&product=1153754&

    See also: messages of error & lights.

    http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_rule=2697&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=1153754

Maybe you are looking for

  • My Podcast will not occur

    We tried again our podcast as it was deleted for some reason any in the itunes store.  I went to 6 validators different sites, including one that suggests Apple, and all of them say that the food is good.  By submitting the food less than a minute I'

  • How can I force FF to create a password for a site

    Amazon keeps me connected. I deleted the old writing, because there is no way to change the incorrect password.Suppose that someday in the future the password is incorrect and Firefox won't update. Is it possible to change one of the entrances to Fir

  • MEMORY TWIN

    memory works in single channel memory.try screen slot 2 is empty. How can I change it to double channel.i look to wood without parameters for this.Operating system: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.1403

  • Why am I points of coercion on Boolean inputs?

    Hello I have developed the related code and am curious as to the reason for the stress points on my boolean from a doorway of logic, AND I didn't think that the stress points were possible to boolean?  The cluster of control systems is a strict type

  • Cannot read the digital channels as physical on USB 6008

    Hello world Sorry for maybe a stupid question, but I'm stuck and can not find the solution. I can't read my outputs digital my USB-6008 as physical channels but only as global chains. Is this normal? What can I do to work around this problem? Thank y