Photosmart C4795: Solution Center cannot run because your installation of the device is not complete

Months after HP software reload to correct a mistake, I lost my HP Solution Center during installation.

Today, I ran the utility HP Print and Scan doctor and downloaded the software to install the HP Solution Center, but the following error message:

HP solutions Center can not run because your device installation is not complete.

I want to set up a wireless printer connection.

Appreciate your help.

Jean,

It was quite a process, but everything seems to work well!

I just rebooted my laptop, and now I have the HP Solution Center!

The error message that I mentioned in my previous note seems to have disappeared (I hope never to reappear!).

The question that light that I see is that the HP Support Assistant is always located on my taskbar.  How can I get rid of this?

I can't thank you enough, John, for all your help and advice!

Tags: HP Printers

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    Well, I have solved my problem. I'm not sure that these steps are necessary, but here's what I did.

    1 follow the instructions in "Completely uninstall and reinstall the HP software" HP. In particular, 'clear the temporary files and folders' and 'Disable Terminate and Stay Resident (TSR) programs and any other lighting programs' before reinstall you, then "Reactivate startup programs", after the reinstallation.

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