HP Support Assistant pop up "a critical message about your computer is available."

I have the following message popup HP Support Assistant in the lower right of the screen: "a critical message about your computer is available."   It looks and seems suspicious to me so I have not acted on any of the choices in the pop-up window:

-Find out now

-Remember me [half-hour] (scroll bar)

Cancell-

I am an intermediate user and not sure if it's a legitimate message or something that can infect my computer.

Thank you

Bobby S.

My system:

HP P6767C

Processor AMD Athlon (TM) II X 4 logical processors, 4 Lossnay, 2900 Mhz, processor Intel Pentium 4 840 T

System Type x 64-based PC

Windows 7 Home Premium

Version 6.1.7601 Service Pack 1 Build 7601

Canon Pixima MP980 all in one printer, copier, fax

Norton 360

Recent changes to the system:

Internet high-speed UVerse installed 1 month ago

Network printer has been uninstalled and reinstalled as a printer USB 2 months ago

You can always call HP Support Assistant manually and check to see if he tried to get your attention.

If you do not have the HPSA icon in your taskbar, then you can search the HPSA and start it:

Start > search / type "HP Support Assistant" > and then click on it to launch it.

See 'maintenance'...

  • Click in the Section 'Tune Up' > display settings > Notification settings >
  • and see how you have your Notifications implemented, you can change the settings if you like.

After checking:

If you think that the message has been sent to you by "something other" than HPSA, run a scan in depth on your computer to eliminate infections or any malware as possible.   Use your best protection antivirus and Windows Defender to start.

Tags: HP Desktops

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