technical support microsoft calls never want to connect to your computer to clean the virus?

Similar Questions

• Microsoft calling you to tell you that your computer has a virus that sends alerts he has a virus?

  I had someone call me on my home phone to tell me they were Microsoft and said that for the weeeks last few my computer sent because he has a virus and only they could repair error reports. Microsoft is actually do that or is it a scam?

  Hello

  Yes, it's a SCAM! I hope that you don't give them access to your computer. If you did
  Please let us know so we can offer suggestions to combat their possible actions.

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Had three calls to the Indian technical support in a week want to analyze errors

  Hello

  last week I had THREE Indians ring (very thick accents) my home people, informing me that I need to turn my computer on while they can "analyze" mistakes supposedly my computer was sent to Windows.  When asked WHO they are, where they come from, I want a RETURN, BUSINESS phone number. The phone is dead.  Anyone having this problem?
  In addition, Windows would be really would sound to me?
  Thank you
    

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Can I have a Photoshop technical support person call me, so I can retrieve my serial number CS4?

  Can I have a Photoshop technical support person call me, so I can retrieve my serial number CS4?

  .. .or click here and use the chat option if the helpline does not help:

  https://helpx.Adobe.com/contact.html?step=PSE_downloading-installing-setting-up_licensing-activation_stillNeedHelp

• At my place of work, there are a data server with LAN and internet networking. I want to disable the internet connection before it is infected with the virus.

  At my place of work, there are a data server with LAN and internet networking. I want to disable the internet connection before it is infected with the virus.

  original title: server and virus problem

  Hi SurajMendon,

  Your Windows XP question is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the platform of networking on TechNet. Please post your question in the TechNet Windows XP Networking forum.

  Networking platform

  http://social.technet.Microsoft.com/forums/en-us/winserverPN/threads

• I want to connect to a computer laptop win 7 with a xp pc, but she keep asking for user and pass?

  I want to connect to a computer laptop win 7 with a xp pc, but she keep asking for user and pass?

  Hi Maysambagheri,

  The description of the problem seems a little unclear and I wish I had a better understanding before you start working on it. I would really appreciate if you could answer the following questions:

  1. how you try to connect with two computers?

  2. What is the error message that is accurate or complete?

  3. do not connect you to your Windows 7 laptop as administrator?

  4. have you made any recent hardware or exchange of software on your computer before the show?

  Please provide us with more information on the specific question to help you to fix as soon as possible.

  For reference:

  Networking of computers running different versions of Windows:

  http://Windows.Microsoft.com/en-us/Windows7/networking-home-computers-running-different-versions-of-Windows

  Your response is very important for us to ensure a proper resolution. Please get back to us with the information above to help you accordingly.

• Win Update has 35 'language' listed on my update package. How can I get these updates ON my machine. I NEVER want to add to my computer. I want this great list of languages removed from the update list. How to remove the.

  Win Update has 35 'language' listed on my update package.  How can I get these updates ON my machine.  I NEVER want to add to my computer.  I want this great list of languages removed from the update list.   How to remove the.

  Hello

  If they are not installed then right click on them and HIDE

  If they are installed - Control Panel - Windows Updates - down left - installed updated - uninstall

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• Windows has encountered a problem communicating with a device connected to your computer, any attached device

  an unexpected i/o error has occurred

  Hi slevmd,

  Welcome to the Microsoft Answers community.
  a. Since when are you facing this problem?
  b. did you change to your computer recently?

  Remove all external devices one by one and restart once unplug each device connected to your computer, in order to check which device is causing the problem.
   
  Try to start in safe mode, check if the problem persists and takes us back to the response status.

  Method 1;
  
  To use the safe mode option, follow these steps:

  1. reboot your computer and start pressing F8 on your keyboard. On a computer that is configured to start to multiple operating systems, you can press the F8 key when the Boot Menu appears.
  2. use the arrows to choose appears in the Advanced Options in Windows Safe Mode menu and press ENTER.

  Method 2: You can also clean boot Hardware

  Follow the steps below to perform the clean boot material

  1. right click on my computer-> properties
  2 Hardware tab Device Manager->
  3. right click on the sound card, video card, NIC, one by one, and then click on turn off
  4 restart the computer.  If the problem is resolved, you can then enable the devices one by one to find the exact mechanism causing the problem

  After you find the device that causes the problem you can solve by installing the latest driver or replacement of the unit.

  Hope this information is useful.
  Let me know if it worked.
   
  Thank you, and in what concerns:
  Umesh P - Microsoft Support

• Error "an unidentified program wants to access your computer" while uninstalling the drive fantapper

  How to uninstall fantapper player?  whenever I have tried to uninstall, Windows gives me a warning the unidentified program wants to access your computer

  Hello

  You can view these methods:

  Method 1:

  I suggest try to uninstall the program in safe mode and check.
  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
   
  Method 2:
  I recommend that you perform the clean boot and try to uninstall the program in the clean boot state.
   
  Configuration of your system in a clean boot state helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.
   
  See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:
   
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135 
   
  Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
   

• Question of Safari and Chrome. indicates on the navigation screen. "An element of the Protection of the family filter does not work as expected. Restart your computer. If the problem persists, contact support.  Error: failed to hose CPI. »

  Question of Safari and Chrome. indicates on the navigation screen. "An element of the Protection of the family filter does not work as expected. Restart your computer. If the problem persists, contact support.  Error: failed to hose CPI. »

  Quit Safari, Chrome to quit smoking. If necessary Forcequit.

  Start Safari while holding the SHIFT key, select the menu Safari ClearHistory, then after this check that the homepage is the one you want.

  Do the same for Chrome.

  Close all browsers, restart the mac.

• Windows has encountered a problem communicating with a device connected to your computer. Status: 0xc00000e9.

  * Original title: 0xc00000e9

  Hi all

  I had a problem - would be great if someone could help me!

  =====

  Windows has encountered a problem communicating with a device connected to your computer.

  This error...

  File: / Boot/bcd

  Status: 0xc00000e9

  Info: An unexpected i/o error has occurred

  ==========

  I press ESC = exit or enter = continue it tries to start, but eventually back to the black screen. So I can't pass this screen. I do not of hava a recovery for Windows disk... And the laptop is a Sony Vaio with Windows 2008. A couple of days, I have connected to my work through the laptop environment and forgot to close - battery went down--and now this...

  Can anyone help?

  Please see the message (response) by Afsal Taher:
  http://answers.Microsoft.com/en-us/Windows/Forum/all/new-computer-running-Windows-7-unexpected-IO-error/46b4fc7a-9a83-4db2-9a00-dca512797e61

• Windows has encountered a problem communicating with a device connected to your computer.

  When you start the computer laptop, windows Boot Manager appears.

  He reads

  Windows has encountered a problem communicating with a device connected to your computer.

  file: \Boot\BCD

  status: 0xc00000e9

  Info: an unexpected i/o error has occurred.

  When I I go through F8, safe mode, last known good configuration, running in debug ect mode.

  running in safe mode past with him, freezes for abit in the past to a black screen with just the cursor and the Center recovery running VAIO, last good configuration, known debug mode. This windows is loading files, then the windows boot screen were it freezes then goes to a black screen with just a cursor.

  Place the cursor, I am unable to do anything else on this screen.

  is it far from getting the laptop to function normally again or is it finally the end of his life?

  the laptop is a sony VAIO E series (VPCEA25FG) running under windows 7.

  Hello

  The error - an unexpected i/o error has occurred, status: (0Xc00000e9) is a material error in the BIOS of your computer.

  Basically, it's to tell you that the computer is not able to communicate effectively with the hard drive.

  Try the Startup Repair.  Startup Repair is designed to prevent a reinstall tedious to diagnose and repair problems that prevent Windows startup.

  To run the Startup Repair tool, see the links below for more details:

  What are the system recovery options in Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  
  

  Startup Repair: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/Startup-Repair-frequently-asked-questions

  I also suggest you to update the BIOS. Update the BIOS, contact the manufacturer of the system!

  Warning of the BIOS:

  BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  To ask your question in the Forum of Sony, refer to this link.

  http://community.Sony.com/?XID=M:header:eSupport

• Error message is "There is more than one active network connection on your computer"

  Original title: barely internet connection

  Sometimes I can get on the internet, but most of the time not.  After some troubleshooting I get a message read 'your computer seems to be configured but correctily the device or resource (www.microsoft.com) does not' after continuing to shoot badly today I received this message: "there is more than one active network connection on your computer.  If any of these connections are not configured properly you may not be able to access the Web site, device or resource (isearch abg.com) and the following message: "There is more than one active network connection on your computer" I don't know what to do with this information.

  Hello

  Welcome to the community Microsoft and thanks for posting the question.

  According to the description, it looks that you are having problems with the Internet connection.

  Perform the steps mentioned below and cehck.

  a: Go in Control Panel > network.

  b: Then click on network and sharing Center

  c: Then click on the change adapter settings on the left hand side
  d: Right-click on the network connection , and then select Properties.

  e : select Internet protocol version 4 (TCP/IPv4)
  f: Click on the Properties button
  g: click the advance button
  h: uncheck the option which reads 'use the gateway on the remote network' in the ip settings tab.

  Meet us if you encounter any problems with the network connection or any other problem of Windows, and I'd be happy to help you.

  Good day!

  Hope this information helps.

• M1536dnf - the installation program could not connect to your device. Check the IP address

  I recently bought a LserJet Pro M1536dnf for my business, then we would have network printing and scanning. We have both Mac and Linux PC with a single machine Windows solitaire which is kept away from the network for his own protection, and I expect from Linux but this is not where the problem is. Due to our network configuration, the only way to connect to the printer is by IP, not not using Hello. When installing using the installer of HP on the Mac, I choose 'Add intellectual property arrangements', enter the IP (192.168.1.247) and click OK. After that, he always comes back 'the installer could not connect to your device. Check the IP address, make sure that the device is powered, and then try again. "I know I can get to the printer because I can access its web interface in Safari. I tried to reset, update firmware, reboots, power-off/power-on different computers, nothing works.

  Curiously, I could add the printer very well on Ubuntu Linux computers and print immediately, although the scanner still doesn't work here. So my problem is on the Mac.

  OK, I have now works. The HP installation program provided on the CD-ROM supplied with the printer does not work. After you download the new version of support.hp.com, I could successfully add the printer by IP address.

  Also, just a quick note to all the world using Linux (although it is not officially supported by HP):

  The printer works fine, using HPLIP, but requires at least version 3.11.1 to work. I had to add an additional to my linux installations software source to make it work.

  Under Ubuntu 10.04/10.10, add:

  PPA:hplip - isv/ppa

  Other Linux distributions will be different, if you are having problems check to see how to install the latest version of HPLIP software.

• I got an answer from Microsoft after a "windows has stopped working" I have to delete the virus Win32/Small.CA.

  Original title: Win32/Small.CA

  I got an answer from Microsoft after a "windows has stopped working" I have to delete the virus Win32/Small.CA.  I ran the security scan and the answer was "no viruses or malware found."  Could someone tell me how to deal with a Win32/Small.CA and how to determine if I really get it.  Thank you.

  Hello
  Try following the steps in this virus/malware removal guide: http://www.selectrealsecurity.com/malware-removal-guide
  It contains instructions which will remove most malware infections. If you have any questions, just ask me. I hope this helps you.
  Brian