HP Tech support person told me that my computer has a virus. What should I do?
Order of business was introduced to solve this problem, and HP began to solve this problem when I was disconnected from them. Always have viruses.
Try to run Microsoft Safety Scanner:
http://www.Microsoft.com/security/scanner/en-us/default.aspx
It will help eliminate the malicious and other Virus software.
Tags: Windows
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managed to put the computer in a restaurant that is the method of compensation it back to the date of purchase of 2008.
Don't you think that this will solve my problem. ?I changed the passwords againI received a call of support technique microsoft stating that my computer has been infected evil and that they would clean it for me.
Have I been swindled £ 89.99 from my pension for 12 months cover.I paid money to mauritias amCancel, wipe your computer and change all of your passwords for each account that you contact your financial institutions to warn them to watch for unusual transactions.
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When I entered my serial number to activate Photoshop CS4, it said that the number is not valid. However, the customer service Adobe told me that the number is valid. What should I do?
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Recently received a phone call from a person saying that my computer has a virus online damage the hard drive. They said that my computer license of Microsoft and utilimately ID wanted remote access to my computer via maintenance PC (pc22.com) to correct it. Is this a new type of fraud that goes around?
It is not a new type of fraud, but it IS a scam. MS does not give that kind of information, and they do not call users.
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Hey I have a pc and Internet, but when I try to conect with my lightroom iphone say that my pc has no internet what should I do?
Hi jonathan,.
How do you mean that you connect it with your iPhone? This isn't something you need to do for mobile LR.
In LR Mobile, when you import photos into the application, they are synchronized via Adobe Creative Cloud. When you open LR CC on your desktop and connect using the same Adobe ID on the phone, the photos will be automatically syncs down to the office. There is no need to connect the phone to the PC.
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Microsoft calling you to tell you that your computer has a virus that sends alerts he has a virus?
I had someone call me on my home phone to tell me they were Microsoft and said that for the weeeks last few my computer sent because he has a virus and only they could repair error reports. Microsoft is actually do that or is it a scam?
Hello
Yes, it's a SCAM! I hope that you don't give them access to your computer. If you did
Please let us know so we can offer suggestions to combat their possible actions.Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">
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I think that calls people are seeking access to my computer, but want to be sure.
Hi Margiep8587,
Microsoft does not call for clients to prevent infection by the virus on their computers. You can run a scan for viruses online on your computer to verify if your computer is infected.
http://OneCare.live.com/site/en-us/default.htm
Bindu R - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think. -
received the warning that another computer using my ip, what should I do
was told to check the "events" do not know how to do, someone could access illegal sites using my IP addresas
Hi Erica,
Who or what exactly said you this? You know the program who informed you? How it was done? What was the exact message entirely and verbatim? You are using a wireless router and is it secure? Contact your ISP with this and the appropriate codes.
Please see the thread below for a possible solution: http://answers.microsoft.com/en-us/windows/forum/windows_vista-networking/another-computer-on-my-network-has-the-same-ip/6ecaf994-1748-e011-9575-d8d385dcbb12.
To check the events, go to Control Panel / administrative tools / Event Viewer. Search for events related to the network (probably under the system, but may also Applications). See http://technet.microsoft.com/en-us/library/cc749408.aspx for more detailed help.
For what it's worth, in this case only really with local networks. Your internet connection TCP/IP address is unique and there is no way he can go to the other - it is not possible (but if someone is made to your router or a computer in your network, they can access the internet via your internet connection a kind it would use the internet TCP/IP address assigned from your ISP).
I hope this helps. Please consider reposting at: http://answers.microsoft.com/en-us/windows/forum/networking?tab=all for assistance.
Good luck!
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Got a report saying that my computer has a virus and call 800-982-1346
Is this a true statement or an attempt to scam
A scam. No online service will legitimately check a Mac OS X system for malware.
(142621)
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I've updated my payment information and waited 24 hours but I'm still not able to connect to muse, told me that my subscription has expired?
Please let me know if you are always faced with the question, you can also support the customer.
Thank you
Sanjit
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I can't Live Update my Max Total Security that I get the message "DB update failed download!» Max Support also did not help at all. Disappointing. What should do?
Do yourself a favor and remove the application. Mac do not need AV applications and at best, they will be not hard (but not good either) and at worst will corrupt your system / OSX's built in protection. Your concerns are malicious software that requires the cooperation of the user to install, not the virus.
For more information, please read this:
Ciao.
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HELP, trying to install Illustrator but get this message that I need to download "Adobe Support Advisor" when I go on the site, I see that it has been abandoned, what should I do now? got trapped in the labyrinth HELP HELP!
Hi Joseeyk67276640,
'Download Support Advisor' is a generic error, and we need to understand what is causing the problem. Most of the time, its a problem with the download was not successful or downloaded correctly. So, in this case, re-download the software and do not forget to compare the file size of the file downloaded with the file on the server. From the following link, please download the version of Illustrator, you need: other downloads
Allows you to check in this case as well and make sure that the download is complete, if the size of the file is correct, to the install.log file.
Navigate in the log files in one of the following folder:
Mac OS: / Library/Logs/Adobe/Installers /.
C:\Program Files (x 86) \Common Files\Adobe\Installers\
The name of the log file includes the name of the product and installation date, followed of ".". log.gz."the .gz extension indicates a compressed format.
You can use a utility to extract the 7z or gz to unzip.
Once unzipped, the log file is a text file, open the .log using TextEdit (Mac OS) and notebook (OS Win)
Scroll to the bottom of the log. Look in the section - summary - for lines that begin with ERROR or FATAL and signals a failure during the installation process.
Copy and paste this section SUMMARIZED here so that we can check for errors. Alternatively, you can analyze the logs yourself. http://helpx.Adobe.com/Creative-Suite/KB/troubleshoot-install-logs-CS5-CS5.html
Let us know if that helps.
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only, I was contacted by a person claiming to be windows saying that my computer has been infected and he called for help. He hit me the windows and "R" key at the same time. Then I typed in "eventvwr" and who showed me a list of some events with indicator red and yellow. Then he wanted me to go back and enter "iexplore www.support.me", so he could fix my computer. I became very suspicios and did not continue with his appeal. Is it a hoax or someone really trying to help me? Because I did not communicate with him, I feel that this is not a legitimate operation. Thanks for your help.
original title: telephone call from Windows?Hello
It's a scam.
Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
We have all the errors and warnings in our Event Viewer
That's what you do if you never give them remote access.
If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
See you soon.
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Microsoft never call houses and tell them that their computer has problems?
Original title: scams?Microsoft never call houses and tell them that their computer has problems? Some guy called who I could barely understand and wanted to guide me through some things. They said they got my # registration of Microsoft.
Fake phone calls to technical support
Such unsolicited telephone calls are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft does ever not requested for telephone calls of support or security.
(such persons may use names other than Microsoft as well)
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Original title: windows scam
can u tell me what are all the files in the windows/inf folder, I received a call from someone claiming to be windows saying that my computer has malaciuos spyware etc on it, and they are located in the inf file that is to say the driver FILES the PNF
Hello
Of course these are SCAMS!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">
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