HP Technical Support call case form

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• Error code 16.  Telephone technical support is "ill-formed" in this case.  Help!

  Windows Professional 7.0 - all updates installed. Buy Acrobat Pro XI Adobe online in May.  Had computer problems and now Acrobat Pro XI will not install correctly. I get the error Code 16.  I uninstalled and reinstalled.  I used the Adobe cleaning tool.  I just downloaded the Adobe program files again and did a fresh install.  Still will not run - error Code 16.  Telephone technical support is "ill-formed" in this case.  Can someone please HELP ME?

  Follow please: Windows 7.0 Professional - all updates installed. Buy Acrobat Pro XI Adobe online.  Had computer problems and now Acrobat Pro XI will not install correctly. I get the error Code 16.  I uninstalled and reinstalled.  I used the Adobe c

  (Double Post)

• False customer Dell technical support call

  I received 3 calls from phishing to an offshore organization claiming to be Dell customer Suppor and tries to scam me for giving them access to my computer.

  Monday, someone called me from the number 499-492-6931 and presented themselves as Sam, a Dell Technical Support, with an Indian accent. They explained on my Dell computer software they noticed that everything in is not infected my computer had received a number of attacks recently and to better protect what they wanted to do some features of Windows 'RUN' that may include typing "eventvwr" in the Run dialog box.

  As she asked me to do this I Googled what she told me that I don't want unsolicited calls and immediately saw the warnings 'SCAM' in descriptions of all URLS that appear in the lists of Google. I told him I knew it was a scam and that I ended the call and hung up.

  Apparently, they think that I'm very stupid, or now identified my number as a user of Dell PC and today I received two calls. Both of 800-254-1254. They have left a voice message that is involuntary where an Indian woman is laughing with his colleague on the first and 2, I replied and told her that I knew she was trying to rip me off and she hung up immediately.

  I don't know if Dell can work with the telephone companies to block these calls, and maybe try to see who owns to chase these people. They are now an embarrassment to me because they have my number and ask me repeatedly.  Unfortunately, there are people for fall, the elderly in particular who could be more confident.

  Good fishing!

  I doubt that Dell can block these scammers, unfortunately. I get phone calls from time to time. They ask usually you can open the event viewer, which shows always insignificant 'mistakes' to demonstrate that you have problems exist. Their goal is to make you turn the remote control of your PC.

  The fact is that neither Dell nor Microsoft can remotely monitor your PC from infections or other problems (except if you permit). All these calls saying cold also are scams.

  Although these callers often have thick foreign accents, I saw recent reports of the appellants with no accent, likely from the North America.

  I'm having fun with these crooks. When I acknowledge number a crook in the calls view, I respond with ' 911 - what is the nature of your emergency? Or I'll play dumb and string them along for wasting their time. Sooner or later they will get the message and leave you alone.

• Windows technical support call me

  my internet explorer keeps close and then restart. I recently received a phone call from a person claiming to be the windows support and tell me to turn on my pc and they would help me to solve the problem.he call me in 2 days. should I listen to him or ignore? How do they know that I had problems? is it a scam?

  Hello

  Yes, it's a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Technical support calls

  I get call from windows tech support 213-455-3317 that my computer is report installation errors. Computer has w7 ultimate and works well with the Defender to full and trend micro on full. I'm checking it as awindows ligitament support.

  I have 2 systems of 64-bit end model with the software ultimate sys

  Thanks Rick

  I get call from windows tech support 213-455-3317 that my computer is report installation errors. Computer has w7 ultimate and works well with the Defender to full and trend micro on full. I'm checking it as awindows ligitament support.

  I have 2 systems of 64-bit end model with the software ultimate sys

  Thanks Rick

  Fake.

  Scam.

  Not legitimate.

  If you do not, it is not true.

  Old news.

• Technical support calls / key which expires the

  I have been receiving phone calls from a company that tells me my account key will expire and that I also have security problems. They gave me their phone number as 209-800-1080. They also said that my key is expiring today. Is it true; legitimate?... Jim

  I have been receiving phone calls from a company that tells me my account key will expire and that I also have security problems. They gave me their phone number as 209-800-1080. They also said that my key is expiring today. Is it true; legitimate?... Jim

  No Jim, it's not legitimate. Please read the link below.

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

• I continue to receive calls telephone technical support Windows are a scam

  I keep getting windows technical support calls asking me to put my pc is a scam

  I keep getting windows technical support calls asking me to put my pc is a scam

  Yes! They are * not * windows technical support. It's a scam and with all the names and phone numbers, one that has become very common these days. See http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html

  
  In addition to their money get on your part to do anything of any value, if you let them into your computer, who knows what damage they did here or what confidential information they stole.

  So if you have done so, I highly recommend that you do both of the following immediately:

  
  1 do a clean reinstall of Windows.

  
  2. change all of your passwords, especially banks or other
  financial sites.

• Technical support phone scam?

  Hi all. Earlier today, I phoned by someone claiming to be from Microsoft technical care; He said that my computer has been infected with a new virus (Trojan something?) and generated a lot of error messages. He asked me to download a software to help solve this (www.teamviewer.com); When I asked him to send the confirmation email that he was from Microsoft, it is very aggressive, said my license may be cancelled and finally told me to ' go to *'. Is it possible that this could be a real MS technical support call: the way of the appellant does not, but he asked me to watch some log files that to my uneducated eyes, seemed to have a lot of error messages, but I help but feel it is a scam.

  Hello

  Of course, it was a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Received calls from someone claiming my operating system with ITS Technical Support fails if I hit some keys or entry "run" in the context of progragaveoft - Windows

  Received phone calls twice more than one person to Support STI claiming my OS completely in case of failure very soon if I didn't follow their instructions (on behalf of Microsoft) is going to hit some keys (Windows & R simultaneously) or the entry "run" under PROGRAMS & follow instructions - added my computer sent signals for malicious info - calling gave 1-800-601-1921 as their company ph #-called; answering machine - also said their site is www.itsppcsupport.com!

  Is this a scam of support?  Thank you for answer-

  Hello

  Yes, it's a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the local police to the FBI, Attorney general, and
  consumer watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the
  Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
  (NW3C), funded in part by the Bureau of Justice Assistance (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Nor would they know if any errors
  It exists on your computer. So those are the frauds or scams to get your money or
  worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently: Microsoft has no
  for you unsolicited telephone calls help fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• received a call saying they were technical support from Microsoft, they called for my pc was hacked and sent error messages. I fell for this scam.

  I fell for what you all seem to feel is a "scam."

  I got a call saying they were technical support from Microsoft, they called for my pc was hacked and sent error messages. I was not too su re, but they had me enter a code on the pc, and it showed a list of more than 50 error messages, they said that they had received. Then, they control that is given to them for the mouse and seized a lot of information showing me the problems. Then he said warns me on; those pirates I needed a special program. "Alpha PC maintenance" and for 3 years, it would be $ 135. Now I don't know if it was the real scoop or I fell for a big pile of *! I could use the theory, I'm a senior, but I think I should have been smarter. What should I do now that they've been in the pc? Thank you JAFTX

  To add to what you already said, inform your bank company or credit card if you do banking online of any form or if you have given your debit or credit card number to the caller. Do the faster you it, the faster you can arrest the appellant empty your account....

  Do you want t know Apha PC Care?

  https://community.McAfee.com/thread/43102?start=0&TSTART=0

  Read all THE of it...

• Any questions Safari as MAC Virus Alert! -Call Technical Support now?

  Any questions Safari as MAC Virus Alert! -Call Technical Support now?

  These popup or a web page as it is a scam. Nothing was installed on, or even downloaded to your Mac. It's all about to swindle you out so much money that you'll sucker for.

  Force Quit Safari. Hold down the SHIFT key and start it again.

• Telephone call about the event log errors - they claim to be the Technical Support

  Original title: event error logs

  I get a phone call from a person claiming to be a b/c my computer Tech support has published many errors in the event log.  Is - is this legitimate?  He wants me to do stuff in the event log.

  Hello

  Yes, it's a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• I received a phone call from someone who said they were the Windows technical support. I did not understand the person that he was a stranger

  The person calling said he could give me a technical support for problems that they had detected with my computer, but he seemed surprised when I said that I had problems with my computer.  I did not understand a lot of what he was saying because of his foreign accent.  Can someone tell me what it is?  I don't think that I may have a virus, but Windows actually call for help?

  You were lucky that you could not understand him and so do not buy what he was selling.  It was a scam.  Microsoft does not make unsolicited phone calls.

  Insofar as thought, you could have a virus...

  • What version of Windows (XP Home, XP Pro, Vista, etc) and Service Pack (none, 1, 2, 3) is installed? If you are unsure, do a click right my computer and select properties for information.
  • What is the name and version of your anti-virus program?  Is his current subscription and has it always been updated?
  • What other security software is installed (names and versions)?
  • What are the symptoms?  That's what are you see you do not, you should see or what is you don't see don't you think you should?  Please report the full text of the error message without paraphrase.
  • What happened to your computer shortly before the symptoms started?  Power outage (including pulling them out the plug or by pressing the off button); use of a registry cleaner, optimizer, tuner, etc. ; installation of an update (only one?). Another thing that you can identify.

• A phone call to Microsoft technical support trying to supposedly help to fix a PC infection

  Hello

  FYI, I received a phone call in Somerville tonight of a number blocked a man with bad English. Maybe Indian, who claims to be from Microsoft Technical support telling me that he needed me to turn on my computer to correct an infection.  He gave me 213-221-3528 recalled, I tried, but does not seem to be a real company.  I think it was a con man.

  Pete V

  When the fake malware phones
  http://blogs.technet.com/b/MMPC/archive/2013/03/06/when-fake-malware-phones.aspx

• Had three calls to the Indian technical support in a week want to analyze errors

  Hello

  last week I had THREE Indians ring (very thick accents) my home people, informing me that I need to turn my computer on while they can "analyze" mistakes supposedly my computer was sent to Windows.  When asked WHO they are, where they come from, I want a RETURN, BUSINESS phone number. The phone is dead.  Anyone having this problem?
  In addition, Windows would be really would sound to me?
  Thank you
    

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.