HP Z200: computer Factory Reset

Hello

I have a used hp Z200 Office I want to restore to its factory condition. The problem is that it has a password and username, I do not know and when I press f11 it gives me only recovery option and it's 'Launch Startup Repair', which records all the files, users and passwords automatically without giving me the option not to do. So how I completely restore the computer to its original state without keeping all this?

Hello:

If you live in the USA/Canada, the only suggestion I can offer would be to call HP to this number 1-800-334-5144 and order a set of recovery disc for your PC.

Have the serial number of the PC handy to give to the customer service rep.

A game costs about $10 by 1st class mail.

Tags: HP Desktops

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