Just, computer factory reset still crashes

Hi, I posted another question a week there are about the same thing, but I ended up just factory reset tonight because I managed to mess up so that I can not even connect. So I factory reset my windows 10 to 8, and the crash of screen black lines same happened two times now. He is no longer in the service of hardlock.sys does not, and I don't know what it is. And I have problems connecting to the nature of the internet, but it does not say one or more network protocols are missing this time

I join all the files or run a program someone suggests. I realty would appreciate someone who has an answer for that, and the only thing I wasn't factory reset + additional option when you wipe the disk or something. And I also read about a system restore image, but I don't know what it is

Many thanks and gratitude to all those who can help me

Hi Tona,

Thank you for the update.

Good to know that the drivers are now visible and the Internet works fine.

I suggest you perform the steps suggested by Shawn "Cmdr" Keene [MVP] from the link below and see if it helps.

http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-hardware/audio-not-working-after-Windows-81-update/6f7fd557-cea7-4203-8020-0a533cda69ed

Thank you.

Tags: Windows

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