HP2000 369wm: connected replacement screen, the screen remains black.

Hi I'm new here, I tried to find the solution here, but I can't find what I'm looking for but anyway...

My laptop had a broken screen so I used an external monitor via the vga input. One day I was messing around on the web and I got a virus that paralyzed the system that all frozen cuz then I thought that if I plugged in my phone that I could try to fix it, but eventually transmitting it to my phone, but luckily I could reset it. I thought that if I replaced my screen that I would be able to get the screen for boot sequence or something but the screen remains black and externally will not work. There is something lacking in me to use the primary monitor, I just put? Or is there a way I can format without being able to see? I'm sure that the virus all messed up my boot sequence, but without seeing the screen and unable to use external, I am at a loss.

cruizer71 wrote:

Sorry Ive had one hell of a record time on my account here. I couldn't find the PDF you were making reference to, could you post a link?

regarding the laptop:

model: hp2000-369WM

series:

product: QE339UA #ABA

OS: WINDOWS VISTA 32-bit (I think, but its vista for sure)

is there another number or anything I should post?

Here is your model and it doesn't have a Vista operating system... it's a Windows 7 or Windows 8 double, so check again?

http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=5171087&LC=en&cc=us&DLC=en&cc=us&lang=en

And your billboard is the reference number corresponding to this HP part number:

15.6-inch, HD, LED, display panel BrightView 645096-001

It shows that a single panel comes with this laptop.

Tags: Notebooks

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