HP6700 on (blue) antenna wifi but cannot connect to the network

Similar Questions

• Excellent signal, but cannot connect to the wireless network

  XP Pro Client has been connected to the area by cable network, but now we need to connect in wireless. Card of TrendNet USB Wireless-N, no problems. The light is on the card, and the network is visible with a signal strong. When I try to connect, I get the message that it cannot connect, and the network may be out of reach. Sometimes, I get a balloon indicating that one or several wireless networks have been detected, but when I then try to connect, I get the same message. The PC is about 10 feet below the access point, with only a counter between the two. I have uninstalled, reinstalled, tried to update the driver, etc. Any help would be appreciated.

  Thanks for your help - problem was solved using the TrendNet utility to connect and add the key instead of using the Windows utility.

• established - VPN connection, but cannot connect to the server?

  vpn connection AnyConnect is implemented - but cannot connect to the server? The server IP is 192.168.0.4

  Thank you

  ASA Version 8.2 (1)

  !

  hostname ciscoasa5505

  names of

  !

  interface Vlan1

  nameif inside

  security-level 100

  IP 192.168.0.3 255.255.255.0

  !

  interface Vlan2

  nameif outside

  security-level 0

  IP 208.0.0.162 255.255.255.248

  !

  interface Vlan5

  Shutdown

  prior to interface Vlan1

  nameif dmz

  security-level 50

  IP address dhcp setroute

  !

  interface Ethernet0/0

  switchport access vlan 2

  !

  interface Ethernet0/1

  !

  interface Ethernet0/2

  !

  interface Ethernet0/3

  !

  interface Ethernet0/4

  !

  interface Ethernet0/5

  !

  interface Ethernet0/6

  !

  interface Ethernet0/7

  !

  passive FTP mode

  clock timezone PST - 8

  clock summer-time recurring PDT

  DNS lookup field inside

  DNS server-group DefaultDNS

  192.168.0.4 server name

  Server name 208.0.0.11

  permit same-security-traffic intra-interface

  object-group Protocol TCPUDP

  object-protocol udp

  object-tcp protocol

  object-group service TS-780-tcp - udp

  port-object eq 780

  object-group service Graphon tcp - udp

  port-object eq 491

  Allworx-2088 udp service object-group

  port-object eq 2088

  object-group service allworx-15000 udp

  15000 15511 object-port Beach

  object-group service udp allworx-2088

  port-object eq 2088

  object-group service allworx-5060 udp

  port-object eq sip

  object-group service allworx-8081 tcp

  EQ port 8081 object

  object-group service web-allworx tcp

  EQ object of port 8080

  allworx udp service object-group

  16001 16010 object-port Beach

  object-group service allworx-udp

  object-port range 16384-16393

  object-group service remote tcp - udp

  port-object eq 779

  object-group service billing1 tcp - udp

  EQ object of port 8080

  object-group service billing-1521 tcp - udp

  port-object eq 1521

  object-group service billing-6233 tcp - udp

  6233 6234 object-port Beach

  object-group service billing2-3389 tcp - udp

  EQ port 3389 object

  object-group service olivia-3389 tcp - udp

  EQ port 3389 object

  object-group service olivia-777-tcp - udp

  port-object eq 777

  netgroup group of objects

  network-object host 192.168.0.15

  network-object host 192.168.0.4

  object-group service allworx1 tcp - udp

  8080 description

  EQ object of port 8080

  allworx_15000 udp service object-group

  15000 15511 object-port Beach

  allworx_16384 udp service object-group

  object-port range 16384-16393

  DM_INLINE_UDP_1 udp service object-group

  purpose of group allworx_16384

  object-port range 16384 16403

  object-group service allworx-5061 udp

  range of object-port 5061 5062

  object-group service ananit tcp - udp

  port-object eq 880

  outside_access_in list extended access allowed object-group TCPUDP any host 208.0.0.164 object-group billing-6233

  outside_access_in list extended access allowed object-group TCPUDP any host 208.0.0.164 object-group billing-1521

  outside_access_in list extended access allowed object-group TCPUDP any host 208.0.0.164 object-group billing2-3389

  outside_access_in list extended access permit tcp any host 208.0.0.164 eq https

  outside_access_in list extended access permit tcp any host 208.0.0.164 eq www

  outside_access_in list extended access permit tcp any host 208.0.0.164 eq ftp

  outside_access_in list extended access allowed object-group TCPUDP any host 208.0.0.164 object-group billing1

  outside_access_in list extended access allowed object-group TCPUDP any host 208.0.0.162 EQ field

  outside_access_in list extended access permit tcp any host 208.0.0.162 eq www

  outside_access_in list extended access allowed object-group TCPUDP any host 208.0.0.162 remote object-group

  outside_access_in list extended access permit tcp any host 208.0.0.162 eq smtp

  outside_access_in list extended access allowed object-group TCPUDP any host 208.0.0.162 object-group olivia-777

  outside_access_in list extended access permit udp any host 208.0.0.162 - group Allworx-2088 idle object

  outside_access_in list extended access permit udp any host 208.0.0.162 object-group inactive allworx-5060

  outside_access_in list extended access permit tcp any host 208.0.0.162 object-group web-allworx inactive

  outside_access_in list extended access permit tcp any host 208.0.0.162 object-group inactive allworx-8081

  outside_access_in list extended access permit udp any host 208.0.0.162 object-group inactive allworx-15000

  outside_access_in list extended access permit udp any host 208.0.0.162 DM_INLINE_UDP_1 idle object-group

  outside_access_in list extended access permit udp any host 208.0.0.162 object-group inactive allworx-5061

  outside_access_in list extended access allowed object-group TCPUDP any host 208.0.0.162 inactive ananit object-group

  outside_access_in list extended access deny ip host 151.1.68.194 208.0.0.164

  permit access ip 192.168.0.0 scope list inside_nat0_outbound 255.255.255.0 172.16.0.0 255.255.0.0

  permit access ip 192.168.0.0 scope list inside_nat0_outbound 255.255.255.0 192.168.1.0 255.255.255.0

  permit access ip 192.168.0.0 scope list outside_20_cryptomap 255.255.255.0 172.16.0.0 255.255.0.0

  Ping list extended access permit icmp any any echo response

  inside_access_in of access allowed any ip an extended list

  permit access ip 192.168.0.0 scope list outside_cryptomap 255.255.255.0 192.168.1.0 255.255.255.0

  access-list 1 standard allow 192.168.0.0 255.255.255.0

  pager lines 24

  Enable logging

  logging buffered stored notifications

  asdm of logging of information

  Within 1500 MTU

  Outside 1500 MTU

  MTU 1500 dmz

  IP local pool 192.168.100.30 - 192.168.100.60 mask 255.255.255.0 remote_pool

  192.168.0.20 mask - distance local pool 255.255.255.0 IP 192.168.0.50

  ICMP unreachable rate-limit 1 burst-size 1

  don't allow no asdm history

  ARP timeout 14400

  Global 1 interface (outside)

  NAT (inside) 0-list of access inside_nat0_outbound

  NAT (inside) 1 0.0.0.0 0.0.0.0

  NAT (outside) 1 192.168.0.0 255.255.255.0

  alias (inside) 192.168.0.4 99.63.129.65 255.255.255.255

  public static tcp (indoor, outdoor) interface 192.168.0.4 smtp smtp netmask 255.255.255.255

  public static tcp (indoor, outdoor) interface field 192.168.0.4 netmask 255.255.255.255 area

  public static tcp (indoor, outdoor) interface 192.168.0.4 www www netmask 255.255.255.255

  public static tcp (indoor, outdoor) interface 777 192.168.0.15 777 netmask 255.255.255.255

  public static tcp (indoor, outdoor) interface 779 192.168.0.4 779 netmask 255.255.255.255

  public static (inside, outside) udp interface field 192.168.0.4 netmask 255.255.255.255 area

  public static tcp (indoor, outdoor) interface 880 192.168.0.16 880 netmask 255.255.255.255

  static (inside, outside) 208.0.0.164 tcp 3389 192.168.0.185 3389 netmask 255.255.255.255

  inside_access_in access to the interface inside group

  Access-group outside_access_in in interface outside

  Route outside 0.0.0.0 0.0.0.0 208.0.0.161 1

  Route inside 192.168.50.0 255.255.255.0 192.168.0.1 1

  Timeout xlate 03:00

  Timeout conn 01:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02

  Sunrpc timeout 0:10:00 h323 0:05:00 h225 mgcp from 01:00 0:05:00 mgcp-pat 0:05:00

  Sip timeout 0:30:00 sip_media 0:02:00 prompt Protocol sip-0: 03:00 sip - disconnect 0:02:00

  Timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute

  timeout tcp-proxy-reassembly 0:01:00

  dynamic-access-policy-registration DfltAccessPolicy

  Enable http server

  http 192.168.0.0 255.255.255.0 inside

  http 192.168.0.3 255.255.255.255 inside

  No snmp server location

  No snmp Server contact

  Server enable SNMP traps snmp authentication linkup, linkdown cold start

  Sysopt noproxyarp inside

  Crypto ipsec transform-set ESP-AES-128-SHA aes - esp esp-sha-hmac

  Crypto ipsec transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac

  Crypto ipsec transform-set ESP-DES-MD5 esp - esp-md5-hmac

  Crypto ipsec transform-set ESP-AES-256-SHA 256 - aes - esp esp-sha-hmac

  Crypto ipsec transform-set ESP-AES-128-MD5-esp - aes esp-md5-hmac

  Crypto ipsec transform-set ESP-DES-SHA esp - esp-sha-hmac

  Crypto ipsec transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac

  Crypto ipsec transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac

  Crypto ipsec transform-set ESP-3DES-MD5-esp-3des esp-md5-hmac

  Crypto ipsec transform-set esp-SHA-ESP-3DES-3des esp-sha-hmac

  life crypto ipsec security association seconds 28800

  Crypto ipsec kilobytes of life - safety 4608000 association

  card crypto outside_map 1 match address outside_cryptomap

  card crypto outside_map 1 set pfs

  peer set card crypto outside_map 1 108.0.0.97

  card crypto outside_map 1 set of transformation-ESP-3DES-SHA

  card crypto outside_map 20 match address outside_20_cryptomap

  card crypto outside_map 20 set pfs

  peer set card crypto outside_map 20 69.0.0.54

  outside_map crypto 20 card value transform-set ESP-3DES-SHA

  outside_map interface card crypto outside

  crypto ISAKMP allow outside

  crypto ISAKMP policy 5

  preshared authentication

  3des encryption

  sha hash

  Group 2

  life no

  crypto ISAKMP policy 30

  preshared authentication

  3des encryption

  sha hash

  Group 1

  life no

  Telnet timeout 5

  SSH timeout 5

  Console timeout 0

  identifying client DHCP-client interface dmz

  dhcpd outside auto_config

  !

  dhcpd address 192.168.0.20 - 192.168.0.50 inside

  dhcpd dns 192.168.0.4 208.0.0.11 interface inside

  dhcpd allow inside

  !

  a basic threat threat detection

  Statistics-list of access threat detection

  no statistical threat detection tcp-interception

  WebVPN

  allow outside

  SVC disk0:/anyconnect-win-2.5.2014-k9.pkg 1 image

  enable SVC

  tunnel-group-list activate

  attributes of Group Policy DfltGrpPolicy

  internal group anyconnect strategy

  attributes of the strategy group anyconnect

  VPN-tunnel-Protocol svc webvpn

  WebVPN

  list of URLS no

  SVC request enable

  encrypted olivia Zta1M8bCsJst9NAs password username

  username of graciela CdnZ0hm9o72q6Ddj encrypted password

  tunnel-group 69.0.0.54 type ipsec-l2l

  IPSec-attributes tunnel-group 69.0.0.54

  pre-shared-key *.

  tunnel-group 108.0.0.97 type ipsec-l2l

  IPSec-attributes tunnel-group 108.0.0.97

  pre-shared-key *.

  tunnel-group anyconnect type remote access

  tunnel-group anyconnect General attributes

  remote address pool

  strategy-group-by default anyconnect

  tunnel-group anyconnect webvpn-attributes

  Group-alias anyconnect enable

  !

  Global class-card class

  match default-inspection-traffic

  !

  !

  World-Policy policy-map

  Global category

  inspect the icmp

  !

  service-policy-international policy global

  : end

  ASDM location 208.0.0.164 255.255.255.255 inside

  ASDM location 192.168.0.15 255.255.255.255 inside

  ASDM location 192.168.50.0 255.255.255.0 inside

  ASDM location 192.168.1.0 255.255.255.0 inside

  don't allow no asdm history

  Right now your nat 0 (NAT exemption) follows the access list:

  permit access ip 192.168.0.0 scope list inside_nat0_outbound 255.255.255.0 172.16.0.0 255.255.0.0

  permit access ip 192.168.0.0 scope list inside_nat0_outbound 255.255.255.0 192.168.1.0 255.255.255.0

  Traffic back from your server to 192.168.0.4 in the pool of VPN (192.168.0.20 - 50) not correspond to this access list and thus be NATted. The TCP connection will not develop due to the failure of the Reverse Path Forwarding (RPF) - traffic is asymmetric NATted.

  Then try to add an entry to the list of access as:

  permit access ip 192.168.0.0 scope list inside_nat0_outbound 255.255.255.0 192.168.0.0 255.255.255.0

  It's a bit paradoxical but necessary that your VPN pool is cut out in your interior space network. You could also do like André offers below and use a separate network, but you would still have to add an access list entry to exempt outgoing NAT traffic.

• I am not able to connect to the main wifi network but can connect to the network of comments.

  Hello

  This is something new, I am facing to where I am not able to connect to a main network of airport extreme, but can connect to the network of comments. Guest network works perfectly fine while the main network does not connect to devices in the home. I also found that none of my base stations are visible in the airport utility (I Airpot extreme and Airport Express on the same network). Help, please.

  The first step in troubleshooting with this type of problem is to perform a complete network power cycle on your network. If you decide to do...

  Power off all the devices on your network... modem, routers, computers, printers, etc... in any order you want.

  Wait a minute

  Turn on the modem first and leave a few minutes, he managed by itself

  Turn on the next device that is connected to a modem and leaves turn a good minute

  Keep turn on devices one by one at a time, one minute apart, until the entire network is back

  Recheck the network and report on your results

• "Cannot connect to the network." When you enter the correct password for wireless network

  Hello

  I have the HP Photosmart C7200 all-in-One series.

  This seems relatively insignificant compared to some of the problems posted here, but nevertheless it is a problem.  I have a Verizon FiOS (Actiontec) router.  I am trying to connect to it wireless; the network key is using WPA authentication.  I followed all the instructions in the quick start guide.

  My printer detects my network and application authentication key.  I enter the correct key, the printer is trying to establish a connection, but after about 15 to 25 seconds, I get the error message, "cannot connect to the network.  I know that my key is correct; I connect to my router very well through several laptops, PDA, etc.  I have reset the settings network default manufacturer and tried without success.

  I don't know what kind of trouble shooting I'm supposed to do here.  The printer detects the router (albeit low signal strength) whenever I try to connect, I enter the password each time and I get the error each time.

  Your help is greatly appreciated.

  Edit: I printed the test report wireless network, here are the results:

  Radio on   PASS

  The radio work   PASS

  Ethernet cable not plugged in   PASS

  Network name (SSID found)   PASS

  Security   PASS

  The printer settings compatible with the configuration of the wireless router   PASS

  No filtering   IN CASE OF FAILURE

  Connected   Not work

  The signal strength   Very low

  Other networks detected matching you the network name (SSID)   NO.

  I know this sounds strange, but try changing channel by channel 11 of the wireless router.

• My Windows XP home edition with service pack 3 now displays the status of my absorbing as "State of the network" wireless network connection but never connects to the network.

  My Windows XP home edition with service pack 3 now displays the status of my absorbing as "State of the network" wireless network connection but never connects to the network. This started after my last Microsoft update has been installed. .

  original title: status: network address acquisition
  Hi BKlap,
   
  Try these methods in the order.
   
  Method 1: Repair the network connection to solve the problem.
  For more information, see:
  To force a network adapter to acquire an IP address
   
  Note: The information in the article applies to Windows XP Home Edition as well.
   
  Method 2: Follow the steps listed in this article to resolve the problem:
  How to troubleshoot connectivity TCP/IP with Windows XP

• Comments Win XP cannot connect to the network when Cisco VPN works on Mac

  Guest OS (Win XP) on the merger connects to the network, no problem. However, when I start a Cisco VPN on my Mac (not in the guest operating system) and then start Fusion/guest OS, the guest cannot connect to the network.

  I was able to use this configuration for a year on an old MacBook Pro (unibody). Last month, I got a new MacBook Pro and flying over my virtual machine image. I don't check for a few weeks. I'm sure I fly over the image correctly because everything else seems OK or if the IT guys doing something to block my traffic over the VPN.

  Config

  -Fusion - Version 3.1.0 (261 058)

  -Mac - 10.6.4

  So far, I have tried the following

  -started to merge and XP without VPN on Mac - OK (bridge autodetect)

  -launched VPN to work, and then launched Fusion - no network

  -tried ipconfig/release, ipconfig / renew - not always no network

  -tried NAT - do always no network

  Thanks in advance. For any help or suggestion will be greatly appreciated.

  Bernie

  The NAT value and then restart the virtual machine.  Works for me with the VPN client built into a cisco router.

  Do not work the real on 10.6.4 cisco software unless you really need to.

• HP Envy 4500: Printer says it has solid network connection, but cannot connect to the internet

  So I have not been able to use my printer wireless lately, so I decided to check if it was connected to my wireless network. It is; I checked, re-connected and checked several times. So I decided to reactivate my web services. I have them turned off, and now whenever I press the button on the printer ePrint, it says connection for a really long time and then displays the message in the sense of "the printer cannot connect to the server. Check the internet connection and proxy settings.

  I have re-connected the printer to my wireless network, I checked that if I use a proxy server (I'm not), I used the HP print and Scan Doctor - just, it won't just matter what I do.

  All I can think about is the fact that I have recently purchsed a new router, but says that its connected which is what really stem me.

  This printer makes me crazy - please help

  Hi @mastersword64,

  Welcome to the HP community!

  I hope you have a pleasant experience with us.

  I want to help you with the connection error, you get on your e-all-in-one of HP ENVY 4500 printer when you try to enable web services.

  Here are some steps, I suggest trying to get your web services up and running it again:

  Network Power Reset:

  We'll leave the router and unplug the power cable (NOTE: do not reset the router.), and then do the same with the printer and shut down the computer. After a minute, plug in the router, wait to fully turn on, then plug the printer back in and wait for the wireless light become solid. Once the router and the printer are on, go ahead and re - turn on the computer. This will refresh the network connection.

  Restore the default settings of the network and reconnect:

  1. on the front panel of the printer, press your up wireless icon

  2. Select settings.

  3. Select restore default network settings.

  4 turn on your printer.

  5. once it is initialized to save, press the wireless icon again.

  6. Select settings.

  7. Select Wireless Assistant , and then follow the prompts to enter the details of your wireless network.

  8. try to activate the web services again.

  Configure a manual DNS for your printer:

  1 obtain the IP address of your printer

  a. This can be done by pressing the icon on the printer wireless.

  2. Enter the printer's IP address in a browser on your computer.

  3. Select the tab network at the top of the page.

  4. on the left, select network.

  5. Select network address (IP)

  6. Select manual DNS server

  a. manual Preferred DNS should read 8.8.8.8

  b. alternate DNS server should read. 8.8.4.4

  7. Select apply. You can get a warning simply select OK.

  Please reply to let me know if these steps resolve your issue.

  Good luck!

  

• Windows 7 Pro cannot connect to the network when idle too long (large company)

  We have approximately 75 users on Windows 7 Professional.  About two weeks ago (and the next day, Windows updates have been deployed to all PCs in our outside IT), the vast majority of users (but not all) have started to have a problem in what they can connect first thing in the morning; However, they immediately get an error that are not connected to the network, that network drives can be connected, they cannot access the internet, etc.  A reboot solves problems and the problem will not recur until the computer is left idle during the night.  Our outside IT says that what is happening on several client sites that they manage, but they have no idea of the cause; they are theorizing that it's maybe a botched Windows Update.  I have Windows 7 Pro at home and did not have the problem once.  Any suggestions appreciated.

  This issue is beyond the scope of this site and must be placed on Technet or MSDN
  http://social.technet.Microsoft.com/forums/en-us/home

  http://social.msdn.Microsoft.com/forums/en-us/home

• Photosmart HP 7510: hp Photosmart 7510 says it cannot connect to the network

  I can still print to the printer wireless to my computer, but when I try to FAX directly from my all-in-one he says that it is not connected to the network.

  When I check the settings, it IS connected.

  I had this printer/FAX/scanner for several years now and never had this problem.  I did not make any changes.

  I have unplugged it & tried... still can't FAX.  But I CAN always print it from my PC.

  Help!

  Hello @dtinstl!

  Thanks for posting on the HP Forums!

  Do to an eFax problem and some HP printers supporting the eFax service there is not much I can help in this regard.  I'll have to refer you to this post with instructions on what is done about this particular issue.

  Please see the message here: eFax explanation

  If you wish you can also contact our HP Cloud Services Department in this respect.  Please contact our Cloud Services at 1-855-785-2777.  If you do not live in the United States / Canada region, please click the link below to get help from your region number.  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

• Cannot connect to the network or perform system restore after installing updates have been

  WIN 7 Home Premium running on a gateway PC connected to the internet via an ethernet connection using a RealTek network adapter for the past 5 years with no problems. Running Avast Pro antivirus / internet security.  09/02/2016, Microsoft and Avast downloaded and installed updates on the PC.  After the PC auto-redémarré as part of the Microsoft updates, I couldn't connect to the internet.  Connect to the network now says unidentified network - no network connection.  The adapter looks like to she always sees the (watch 100 Mbps) connection, but no data packet move.  Device Manager indicates that the unit is working normally.

  I ran through the resolution of the problems of Windows network. I checked the cable was attached, reset the home modem, reset the adapter (toggle), uninstalled/reinstalled using the latest adapter driver available.  I have disabled the Windows Firewall because Firewall Avast wouldn't start.  I disabled all the Avast settings to see if it eliminated the problem.  I tried to run the system restore before the updates but continue to spread the message that there was an unexplained error and restore failed.  All this was done in Normal mode. I restarted mode safe and had the same problems without success.

  I was able to clear the problem by manually uninstalling updates of security Windows which were loaded on 09/02/2016 through the programs and features Control Panel. Then I did the repair of Avast program operation.  I rebooted the computer and the internet connection worked. Then I reinstalled manually updates Windows security on the Windows Update program.

• Printer cannot connect to the network

  Hello

  I have a photosmart HP 5510 printer - connected to 2 laptops.  Everything worked fine until I finally made a secure network and has not worked since.  I tried add the mac address of the router and all kinds of things and have no idea what to do next. Any suggestions?   I can go as far as to put in my ssid and password in the printer connect but still says 'unable to connect to the network.

  OK, more ideas.  Remove encryption between the router and connect the printer.  From the front of the printer to allow Web Services and see if there is an update for the printer.  Leave it to update.

  When it's done, re - activate the encryption on the router and try again.  It may be a bug in the firmware in the printer (although I doubt - he would have caught in tests).  I still think that his router, but...

• Cannot connect to the network after updating to iOS 9.3 Beta

  I downloaded and installed the public beta version of iOS 9.3 on my iPhone 6 today. After that, I am unable to connect to the network. I tried to reset the network connection of the phone and have my cell phone operator reset the network connection. None worked. Anyone else have this same problem?

  I was able to solve the problem by turning on "Airplane Mode" for 5 seconds, then shut off again. Everything seems to work fine now.

• After installing winows xp SP3, cannot connect to the network wireless at home

  My daughter has an old windows xp pc. I have a USB wireless adapter attached to it to our wireless here at home. When I install SP3, the network card does not connect to the network.  I have uninstall xp3 to make it work. I even reinstalled the software for the card after xp3 installs, and it still does not work. What can I do about this problem?

  Go wireless adapter manufacturer and obtain an updated driver, then it should work. If the manufacturer does not, for a search on the Web.

• strong wifi signal, but cannot connect to the internet

  I have a strong wifi signal, but I can't connect to the internet continues the smartphone and smart tv... help! We pay high speed internet but can not use it.

  Thank you

  Hello

  Thanks for posting your query in Microsoft Community.

  I understand that you have trouble connecting to the WiFi in Windows 7. We'll help you probably with the same.

  1. What happens while you are trying to connect to the internet with the Wi - Fi network?
  2. You are able to connect to internet while, you use a wired connection?

  You can try to follow the following suggestions to solve the problem.

  Using the troubleshooter from network in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/using-the-network-troubleshooter-in-Windows-7

  I suggest you to consult the help articles and check if it helps.

  Windows wireless and wired network connection problems

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Additional information:

  Solve problems, find wireless networks

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-finding-wireless-networks (Also applies to Windows 7)

  Wireless network card: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows7/wireless-networking-frequently-asked-questions

  I hope this helps. Otherwise, feel free to write us again for more assistance, and we will be happy to help you come.