HP8600: Communication HP 8600 Pro error

I have a HP8600pro; It works perfectly with all my other devices except my new Lenova 2 of Yoga, which is located on 8.1 64-bit windows.

I installed the printer drivers, and while troubleshooting I actually uninstalled and reinstalled the drivers to check that there is no problem. I have unplugged the printer, restarted my computer, and still the error persists.  I can scan my 2 Yoga of the HP 8600 without any problem. I can't print

When I go to print it says that the HP8600 is 'ready' when I hit print, I receive an error message that says: "communication error with the printer.

I tried the troubleshooting tool HP and printing doctor and he says everything is fine, no problem detected, but I keep getting this error message.

I called a hotline of Yogi and the tech has suggested that there is a registry error, even if I get no error messages registry.  I know that those are rare too, so it was as if he wanted to sell me a year of service for 199.00.

Can anyone help?

Hello @walkerma!

Thanks for posting on the HP Forums!

I would be happy to provide you with some suggestions that can help solve the problem!  I see that you are able to scan to the computer with the Officejet 8600 but printing produces a message 'communication error with the printer.  A uninstall and re - install is a great place to start in a question like that! You also mentioned that you ran printing HP and doctor Scan, but showed no problems. It is possible that a firewall on the computer is printing blocking but allowing scanning.

Open again printing HP and doctor Scan.  Printing and the Scan doctor, you can temporarily disable the firewall and test print.  If printing is successful or not, you will want to go back in printing and scanning doctor and turn on the firewall.  If printing is successful when the firewall is disabled, then I recommend contacting your provider of firewall while allowing access to the printer.

To disable the firewall:

Open the print and Scan Doctor

Click network , at the top of the window next to the file

Select solve firewalls

In the Firewall window, select the firewall from the list and click on disable

Try to print a document again to see if it is successful

To turn on the firewall:

Open the print and Scan Doctor

Click network , at the top of the window next to the file

Select solve firewalls

In the Firewall window, select the firewall from the list and click enable

If please, after back and let me know how it goes!

Tags: HP Printers

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