Printing with HP 8600 Pro

I have a HP 8600 Pro. I use an HP Pavilion laptop with windows 8.1. I printed a document that had 2 pages. 1 printed page, then I shut down the computer. (my mistake)

I turned the computer back on and tried to print in word, it says that 2 documents were pending. I tried to cancel the 2nd document and in the State, he said "delete", but it takes a long time. I turned off the printer hopeing that would clear it, but it didn't.

Now, I noticed that when I prine I get 2 things that say the following...

1 HP Officejet Pro 8600 (network)

2 HP 4DEDB (HP Officejet Pro 8600)

If I use the HP Officejet 8600 (network), the printer prints. If I use #2 it will not print because it shows the State of the removal. What can I do to fix this? This printer is also used by my iMac.

Hello cbbob,

I understand that you get problems printing documents using the Officejet 8600. I will do my best to help you! I recommend you remove the second printer, the first printer is to print a document. Please follow these steps:

Follow this document here how access to the devices and scanners on Windows 8.1. Now right-click on 4DEDB HP (HP Officejet Pro 8600) with your mouse and choose Remove device. You can do a right click on the HP Officejet Pro 8600 (network) and select set as default printer.

Please let me know if you have any other questions. Have a good night!

Tags: HP Printers

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