hp8600 message printer in State of the error on some files, print other files.

Cannot print a couple of files that are both through the cloud, and at least it is in PDF format. message bed printer in an error state.

Can print out of web sites.

Hi @Joe819,

Welcome to the Forums of HP's Support.  I understand that some of your files are not using your printer Officejet 8600 when using cloud printing solutions.

To help you, you please provide additional information?

  • How is your printer connected (USB cable, ethernet or wireless)?
  • Using HP ePrint, Google Cloud Print or another method?
  • If you are using HP ePrint, print history indicates jobs failed? Discover the story printed in connected HP
  • Were any document that was not able to print, you able to print directly from your computer to the printer without using the method of cloud?
  • All work failed comes a device?  If Yes, what is the operating system of the device?  whatsmyos.com

Thank you and I look forward to your responses.

Tags: HP Printers

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