hpdv7 support assistant keeps crashing

hpdv7 support assistant maintains if crush cannot keep uninstalling and reinstalling the software 3 weeks old computer help

Hey Stellatundra,

I recommend to go ahead with the installation, and if you need drivers, you should be able to look in the Device Manager and tell that were installed on your Pc.  Your Pc might have are upgrades that were available but were not installed on your Pc.

This link should help the recovery.

http://support.HP.com/us-en/document/c02058933

It will be useful.

Thank you

Tags: Notebooks

Similar Questions

  • Why my HP support assistant keep crashing?

    HP Pavilion dv7-6175us notebook pc, Windows 7 64 bit

    I did not major changes, no new software or hardware installed (just the usual gazillion updates for each * beep * program and operating system)

    I tried to uninstall and reinstall HP support assistant several times, but still keep the same error message, something HPSA.exe experience a fatal error, blah blah blah, the end of the world running screaming into the streets.

    I find it amusing (not really, to be kind) the program designed to help with problems is one that has a problem, I need help.

    Daisy, daisy, give me your answer...

    Hey,.

    Even if you have already uninstalled reinstalled try this way for me.

  • Support Assistant keeps popping up... HP, Windows 8 desktop computer. Do not download updates.


    Hello mprest99,

    HP Support Assistant is not a required software. You can uninstall via Control Panel / programs if you wish with a lot of side effects.

  • MFP M477 fdw: HP Support Assistant keeps DEMANDING a software update that does not need

    Every once in a while the wizard for help in the status bar gives me two exclamation points (!) and says that I have an update for my laser printer.  This is the same version I already have.  I had absolutely no problem with the printer, but let the update anyway.    Now he tells me a week later I have ANOTHER update.  I checked and the last update for my printer was in may 2016.

    My big problem is that I don't see a way to simply reject the application to update.  Whenever the computer starts, it is always whining to update.  I need to remove the program to stop this?  I like the idea of HP, which suggests an update, but not if it won't let you alone until you do, even if it's useless.

    Boy, I wish I had a way to reject the request.  Someone knows a way to do

    Fine thanks

    Alan

    HI -.

    Have you tried to disable the notifications?

    Go to HP Support Assistant - updated tab updated - parameters ----> turn off notifications

  • my hp support assistant can not work and ask to restart windows each time I start my windows

    1. product name and number:

    HP Pavilion dv6-6093ex

    2. the installed operating system:

    Windows 7 64 bit

    3. changes made to my system before the problem occurred:

    HP Support Assistant has been updated and ask for a reboot needed, then I rebooted my windows.

    4. the title of the topic:

    HP Support Assistant does not and asking me to restart my windows every time I start my windows and I do restart, but HP Support Assistant keep asking to restart again and again.

    I hope to help me, thank you

     

    Hello

    Try the following

    Firstly, uninstall your current version of HP Support Assistant using Microsoft 'Fixit' at the following link: this is particularly useful for correcting problems that may prevent resettlement on the machines running a 64 bit OS.

    http://support.Microsoft.com/mats/Program_Install_and_Uninstall

    When this has completed, restart the laptop.

    Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

    http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

    After installation, restart the computer again.

    Kind regards

    DP - K

  • HP Support Assistant hangs and then crashes... reinstall does not

    Hoping someone can help me find the support Wizard, v7.0.39.15 is not installed.

    I have a HP ENVY 7200 dv6t Select Edition running Windows 8 64 bits; bought 1/2013

    Wizard support in the status bar indicates there are updates but if I run the wizard of support:

    • It brings together information
    • Scan your system
    • then always crashes (> 1 hr) on the preparation of the list of actions possibly Windows pops up saying the application responds more... and it stops.

    I tried:

    1. Uninstall from the control panel, download the latest version and reinstall (v7.0.39.15)... same result.
    2. Uninstall via Windows MrFixit for 64-bit systems, reinstalling... same result.
    3. Contact HP Chat... they repeat #1.., same result then tried to disable all unnecessary services... same result.
    4. Ultimately on the cat people asked me to do a restore system... at which point I refused given that all other software on my machine works well... I don't want to nuke my entire machine to fix the support Wizard.

    I guess that there are others in a similar situation... ironic that the software that is supposed to help me seems irreparable

    Anyone else have similar problems?

    Hey everyone following this thread I found a fix that has my back work support Assistant!

    Unfortunately, no help from HP, no fixed but less.

    To fix it, I changed the properties to launch Windows 7 compatibility mode and checked the run with administrator permissions. Don't know who did it, don't care really... my HP support assistant is back from work

    Here is a screenshot of properties that worked for me

    I hope this helps someone else... I got way more that I gave.

  • Contact Technical Support for HP Support Assistant crashing

    I have a HP Pavilion dm4 running Windows 7. I'm able to throw my HP Support Assistant program, but when I click on contact Techinical Support I get an error and must close the HP Support Assistant program. I have not used in one which seems to be a lot of time and I installed several programs and updated a bit since I modified it used. Recently, when I needed to update a program he had me install this IncrediBar thing and sort of thing search engine but I had no choice but to install it as the program I needed. The thing IncrediBar and a search engine thing screwed up my FireFox and Google Chrome browsers and I had to uninstall and install these browsers to get those back to the default home pages, and other options. He managed to restore the default values on FireFox but not on Google Chrome even if I uninstalled the IncrediBar thng and search engine thing and that was when I tried to touch Technical Support for assistance with Chrome and found problems with contact my HP Support Assistant Technical Support.

    OK, we have to use the process of elimination so.

    I need you to pick up a support assistant. Use this document and open the Recovery Manager and select "Reinstalling software."

    Select support assistant for the program that you want to retrieve.

    In addition, what is the error message when you select the section "Support Contact technique '?

    Let me know the results.

    THX

  • HP support assistant-program keep repeating: restart

    I have: HP Pavilion dv6 Notebook Pc. a week ago HP support assistant-program told me about the new version of it, so I left it to download. Okay then it ask me to reboot my laptop, so I'm doing this. But after a few minutes he wanted to restart again... so I restart it... then he asked the same thing over and over again. Then, when he kept this for 4times more I've had enough and restore my laptop in time before this "glitch". Today, a week after this 'problem' HP support assistant now wanted to load the latest version again. Did he, but same old "rebooting laptop" started to produce it again. What to do and am I the one and only being hotelis HP support assistant-program. ?

    Hello

    Try the procedure described below and see if this will allow HPSA set up correctly.

    Unless you still have the installer, download the latest version of HP Support Assistant from the page on the link below - download links are to the bottom of the page - and Save the installer to your download folder.

    http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

    Then, if you do not have an extraction utility installed, download and install the Installer x 64 64-bit .msi for 7 - Zip at the link below.

    http://www.7-zip.org/

    Then, right click on the HPSA installer you download earlier, select Extract 7 - Zip, select the files, and then click Ok.  The newly extracted folder, right-click on UninstallHPSA and select "Run as Administrator" - you may well see no progress of this attempt uninstalling, then leave the laptop at idle for a good 10 minutes before restarting it.

    When windows has reloaded, open Control Panel, open programs and features, make a right click the entry for HP software framework and select uninstall.

    Once again, when this has completed, restart the laptop.

    When charged up, download and install the version of the HP Software Framework on the following link.

    As part of the HP software.

    Restart the computer after installation.

    When windows is loaded, open your downloads folder and delete the folder HPSA "extract" so you are just left with the original HPSA installer that you downloaded.

    Now run Microsoft 'Fixit' on the link below and use it to install the new version of HPSA.

    http://support.Microsoft.com/mats/Program_Install_and_Uninstall

    Kind regards

    DP - K

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    When I try to "apply the patches and updates" it hangs just at the final fix. There are 4 fixes.

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    2 check available disk space

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    I have a

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    WINDOWS 7 HOME PREMIUM 64-BIT EDITION

    Hello

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    See the report below:

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    AdapterDeviceID: 0x2e32
    AdapterVendorID: 0x8086
    Add-ons: support%40lastpass.com:2.5.0,anttoolbar%40ant.com:2.4.7.8,firefox1%40myibay.com:1.3.5,foxmarks%40kei.com:4.2.3,LogMeInClient%40logmein.com:1.0.0.1024,personas%40christopher.beard:1.7.2.1,testpilot%40labs.mozilla.com:1.2.2,%7B4BBDD651-70CF-4821-84F8-2B918CF89CA3%7D:7.3.0.1,%7B62760FD6-B943-48C9-AB09-F99C6FE96088%7D:2.5.7,%7Ba0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7%7D:20130515,%7BAE93811A-5C9A-4d34-8462-F7B864FC4696%7D:4.16,%7Bef4e370e-d9f0-4e00-b93e-a4f274cfdd5a%7D:1.4.9,%7BF8A55C97-3DB6-4961-A81D-0DE0080E53CB%7D:0.9.8,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:23.0.1,bookmarkdeduplicator%40foxhatdev:1.2,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.3.2
    AvailablePageFile: 4035756032
    AvailablePhysicalMemory: 2020319232
    AvailableVirtualMemory: 1566806016
    BuildID: 20130814063812
    CrashTime: 1377265088
    EMCheckCompatibility: true
    InstallTime: 1377257514
    Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2e32, AdapterSubsysID: 2e321849, AdapterDriverVersion: 6.14.10.4990
    D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers-
    ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 6450
    StartupTime: 1377264388
    SystemMemoryUsePercentage: 42
    Theme: classic/1.0
    Throttleable: 1
    TotalVirtualMemory: 2147352576
    URL: https://apis.google.com/u/0/_/widget/render/comments?first_party_property=YOUTUBE&href=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DfgjGBtTjywY%26list%3DPLsADJVRCDaNYpbMjbOHdSCSaKBlG6aOL5&owner_id=Rpbrf-LDcVa7R8nCH4Nmjw&query=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DfgjGBtTjywY&stream_id=UCRpbrf-LDcVa7R8nCH4Nmjw&substream_id=fgjGBtTjywY&view_type=FILTERED_POSTMOD&width=590&dl=true&youtube_video_acl=PUBLIC&hl=en_US&origin=http%3A%2F%2Fwww.youtube.com&gsrc=1p&jsh=m%3B%2F_%2Fscs%2Fabc-static%2F_%2Fjs%2Fk%3Dgapi.gapi.en.frJMbC5LyzM.O%2Fm%3D__features__%2Fam%3DIA%2Frt%3Dj%2Fd%3D1%2Frs%3DAItRSTMLCe1riklf82eONwSEM0M5ZUH51A#_methods=onPlusOne%2C_ready%2C_close%2C_open%2C_resizeMe%2C_renderstart%2Concircled%2Conthumbsup%2Contimestampclicked&id=I0_1377265086581&parent=http%3A%2F%2Fwww.youtube.com&pfname=&rpctoken=12418239
    Vendor: Mozilla
    Version: 23.0.1
    Winsock_LSP: SBLSP over [MSAFD Tcpip [TCP/IP]] : 2 : 1 :
     SBLSP over [MSAFD Tcpip [UDP/IP]] : 2 : 2 : C:\Program Files\SpeedBit Video Accelerator\LSP3.3.7.5\sblsp.dll
     MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
     MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
     RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
     RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{E164C867-4D50-4C52-BAC3-4E20530E992B}] SEQPACKET 11 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{E164C867-4D50-4C52-BAC3-4E20530E992B}] DATAGRAM 11 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{97161BE5-3B9E-47E8-B980-EA7DAA62DDD8}] SEQPACKET 10 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{97161BE5-3B9E-47E8-B980-EA7DAA62DDD8}] DATAGRAM 10 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{10C212A4-FBEE-4DE8-B928-1C0421C69529}] SEQPACKET 9 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{10C212A4-FBEE-4DE8-B928-1C0421C69529}] DATAGRAM 9 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{BF2F0D6D-1A1F-4AB8-A162-1FEED1D4AC4E}] SEQPACKET 8 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{BF2F0D6D-1A1F-4AB8-A162-1FEED1D4AC4E}] DATAGRAM 8 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{8D29FEF0-359F-4B69-AFEF-C50B2471838A}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{8D29FEF0-359F-4B69-AFEF-C50B2471838A}] DATAGRAM 7 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{332CDF34-1668-499D-B938-3C7842374389}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{332CDF34-1668-499D-B938-3C7842374389}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{D2A13987-3800-4EB8-84D9-8DE3D55F77C2}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{D2A13987-3800-4EB8-84D9-8DE3D55F77C2}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{76C9ACD6-1523-430F-8AD0-C5B3A0A32103}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{76C9ACD6-1523-430F-8AD0-C5B3A0A32103}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{A56FF020-3C58-4D13-9C47-8CCDAE85B219}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{A56FF020-3C58-4D13-9C47-8CCDAE85B219}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{36E39A50-00A0-42CF-9B86-EE44F078CFFD}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{36E39A50-00A0-42CF-9B86-EE44F078CFFD}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{E204AC2F-D7F5-446D-B065-E6003AE73A92}] SEQPACKET 12 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{E204AC2F-D7F5-446D-B065-E6003AE73A92}] DATAGRAM 12 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{6FF8C4A7-7C88-46CC-BDA7-074EABC9BD52}] SEQPACKET 13 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{6FF8C4A7-7C88-46CC-BDA7-074EABC9BD52}] DATAGRAM 13 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{038B1489-B95F-4C31-A6D2-CF62704AA051}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{038B1489-B95F-4C31-A6D2-CF62704AA051}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{811A7B52-429D-4330-BCF5-5FF95C8392A5}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{811A7B52-429D-4330-BCF5-5FF95C8392A5}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     SBLSP : 2 : 0 : C:\Program Files\SpeedBit Video Accelerator\LSP3.3.7.5\sblsp.dll
    
    This report also contains technical information about the state of the application when it crashed.

    Great, thanks for posting back. I will mark your answer as the solution.

    Oddly even though I could see speedbit mentioned in your reports of incidents and the title of related bug I didn't see he's looking for to your system details side. It is a component of something else, or Firefox support simply not picked up and listed.

  • HP Pavilion 500 series: I get a message saying that you have pending updates for Hp Support Assistant over and over again

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    I guesss I am asking for help it is because for days and days now when I go to HP support Assistant and click search the latest version that I get this message, you have pending updates for the support of hp Assistant you would like to apply or not.  I would now like to how pending updates will I have to ask a support Assistant hp until I don't see updates are available for the support of hp Assistant.

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    HP Supportt Assistant program file version: 16.101.7752

    How can I ensure that I have the latest version of the Support Wizard on my desktop computer.

    HP Support Assistant: 8.3.34.7

    Patch: 8.3.34.7

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    Configuration files: 8.0.6294.2155

    Let me now is how easyier I could apply all updates waiting for the support of hp Assistant for Windows 10 home Edition 64-bit operating system.

    Thanks for your time and your help.

    @funny35,

    I'm glad that I could be useful,

    To help others looking for the same solution, please click on the tab "accepted solution".

    I thank you for your time and have a nice day!

    Kind regards

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