Huawei Mobile Connect Modem 3 G installation problem

Hi, I use Windows Vista Home Premium SP2 on a laptop Dell Inspiron 1520, with all the updates on the system and updated regularly. Last week, I bought a unit of USB stick from a vendor (Meteor, Ireland) to connect to the internet using this stick. I followed the instructions; inserted the stick, waited a few minutes for the program Autorun start, but he has never started. Then I went to "my computer" to start the installer manually, I saw 2 new readers, F and G, and when I clicked on each, they simply disappeared one by one. As the new disks disappeared, I couldn't go in the folders and look for installers.

Then I went to windows update to check if there is no updated driver for this device, and it showed me "Dibcom 9080-device of TV Tuner" update. I tried to install, but the insatallation to no avail. I tried again, showed another installation failure warning message.

Then, I went into Device Manager, given the attention yellow icons next to "USB Mass Storage Device" and "Dibcom TV Tuner device," I uninstalled, restarted the computer and tried to install the device again. When I inserted the device into the USB port, box "new hardware installation" appeared and I waited for about half an hour, which is too I think. The installation dialog box said "Search drivers pre-configured", which I suppose that my system was not looking into the USB device for pilots, but for the system windows itself and spending far too much time.

The result was failure, even though the dialog box says "your device is ready to use", I was not able to enter the unit and the installation of the Mobile Internet software, namely "Broadband to Go." Device Manager showed a yellow warning next to 'Device of TV Tuner Dibcom' message, "USB Mass Storage Device" and there are 2 products "USB Mass Storage Device" under the USB in the Device Manager section.

This device has been installed and works perfectly on my laptop which runs on Windows XP Professional, I am writing this message from. On the Device Manager, under dfferent sections I see Huawei on items, such as hard drives, CD-ROM/DVD-ROM drives, Modems, Ports, and USB controllers.

My theory is; Vista is the thought that the device's Tuner TV Dibcom, trying to load these fake drivers and is in conflict with the device itself.  Even if I am able to seize the records of the device and install the software, whenever I stick, Vista will run the stick as a TV Tuner device and which would create a conflict. Based on this theory, I went to follow in the registry and searched for anything that is named "dibcom" and '9080' and I deleted everything in the registry, but it does no more, whenever I plug the stick into the laptop, Tuner TV Dibcom pilots successfully load (!) and I am unable to use this device to connect to the internet.

I hope I gave enough information for troubleshooting. Please let me know if you need more information.

Thank you

btaspinar

Hello btaspinar, welcome.

I would suggest trying the following:

REMOVE THE DEVICE FROM DEVICE MANAGER DRIVER

1. open Device Manager
2. right click the Dibcom TV Tunder device and select 'properties '.
3. click on the tab "Driver" at the top
4. click on the "Uninstall" button
5. check the option 'Remove the Driver' and cofirm uninstall it, then...

CHANGE THE SETTINGS FOR AUTOMATIC DRIVER INSTALLATION

1. click on START
2. right click "Computer" and select "Properties".
3. click on "Advanced system settings" on the top left side
4. click on the tab "hardware".
5. click on "Windows Update driver settings.
6. choose "ask me every time...". ' setting, click 'OK', click 'Apply', click 'OK' and restart your computer and try reinstalling the device.

Let us know if it works,

Thank you!

Tags: Windows

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