I already cancel the subscription, but the credit card transaction continue to be committed. I don't know why?

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• When I make a rectangle, the left and right edges are a bit fuzzy and thicker, then the bottom and at the top. It seems very strange and I don't know why that is.

  When I make a rectangle, the left and right edges are a bit fuzzy and thicker, then the bottom and at the top. It seems very strange and I don't know why that is.

  I made a new document (72 dpi, preview mode: by default) and I tried to see if it's the same thing on another screen, and it is.

  I thought that the problem would be with the 'align on the pixel grid' property but by activating / deactivating it doesn't matter. Maybe it's something with anti-aliasing? "Work of anti-aliasing" is checked in my preferences...

  

  Here's an example, zoom level 100%.

  The forms do not look sharp at all. No idea what this can be?

  Lieselot,

  Or you can try to switch between the GPU and CPU by pressing Ctrl / Cmd + E, or you try disabling GPU performance by clicking on the icon of the rocket in the bar of the App, or on the top of the menu bar, deselect the box Performance GPU. You may also uncheck performance GPU in your preferences.

• You want to transfer music from the computer's library to Windows Media Player. Don't know why some downloaded music goes to the library and other music goes to Media Player.

  To sort music between library computer and Media Player? How pay you the difference? I download music from Windows Media Player, but some files go to the library of the computer and do not show up in Media Player...?

  Hi Phoenixshadows1956,

  The music, videos and pictures libraries windows point to the files that store the files of real media on your computer. The Player library simply contains links to multimedia files, but gives you greater control of how you organize and use your digital media content than the Windows folders do.

  http://Windows.Microsoft.com/en-us/Windows7/Windows-Media-Player-library-frequently-asked-questions

  You question default save location. The default save location determines where an item is stored when it copied, moved or stored in the library. Access the link below to learn more about customizing a library.

  http://Windows.Microsoft.com/en-us/Windows7/customize-a-library

  You can use Windows Media Player Library to organize your entire digital media collection on your computer, including music, videos and photos. Access the link to learn more about how to manage and add items to the Windows Media Player library.

  http://Windows.Microsoft.com/en-us/Windows7/add-items-to-the-Windows-Media-Player-library

  To remove items from the Windows Media Player library, access the link below and follow the steps.

  http://Windows.Microsoft.com/en-us/Windows7/remove-items-from-the-Windows-Media-Player-library

  You can also useWindows Media Player to quickly find and play your music, video and image files on your computer.

  http://Windows.Microsoft.com/en-us/Windows7/find-items-in-the-Windows-Media-Player-library

  Hope this helps and let us know the result.

  Thank you and best regards,

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• View installed updates (#6 of them) everything installed without a problem except for Windows XP (KB2637131) security update, she didn't, but I don't know why.

  I have an automatic jump towards the high Advisor new updates to install so I chose the required #6 and #5 update without problem but the 6th as stated above does not and I don't know why.  There is no reason why my security software would have limited download.

  Hello

  -Don't you get an error message when you try to install the update?

  I suggest you to follow the steps in this article to resolve the problem.

  You cannot install some programs or updates

• I want to cancel my subscription, but don't remember my login e-mail that is associated with the account.  Can I use the credit card that I am charged to each month to find the email login?

  I have a subscription to Photoshop through the creative cloud and I want to cancel it.  For the life of me I can't understand what email I used to get the subscription, because none of the ones I usually use are my subscription.  I am in charge of every month and you want to just out of this subscription.  Is it possible to get my login email from the credit card on file?  Help, please!  I know the password so I understand what email is associated with the account.  Thank you!

  Hi Katy,.

  The Adobe ID on the forums has no any active subscription under him.

  You can contact support by calling/chat and they can help you find the email associated with your card details.

  Contact the customer service

  Kind regards

  Sheena

• I did an update and now CC is prompting me to sigh once again to the top... I already have a subscription, but he wants me to pay again to open Photoshop

  I did an update and now CC is prompting me to sigh once again to the top... I already have a subscription, but he wants me to pay again to open Photoshop

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

• I am trying to cancel my subscription, but 'cancel the plan' is not an option under 'manage plan '.

  I am charged monthly for an annual membership, but it turns out that my organization has a site license, so more need of this membership. I am trying to cancel my subscription, but 'cancel the plan' is not an option under 'manage plan '.

  Hello

  The Cancel option plan is not available because you are still under annual contract. For this discussion, you can check with our customer service:

  Contact the customer service

  Please make sure that you are connected with the Adobe ID to access the account options.

  Kind regards

  Chirag

• I want to cancel my subscription, but I can't seem to contact support. I need to do this before the end of the repayment period of 14 days. I tried to do this for 2 days know with no luck. Please someone help me as soon as possible. It is truly concerni

  I want to cancel my subscription, but I can't seem to contact support. I need to do this before the end of the repayment period of 14 days. I tried to do this for 2 days know with no luck. Please someone help me as soon as possible. It's really as regards and very frustrating.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• I have Illustrator for the creative cloud and I am trying to cancel my subscription, but it tells me that I have a free subscription, but they continue to 29.99 my account each month. How can I fix?

  Trying to cancel my subscription, but it says I have a free subscription, however, they take 29.99 my account each month.

  Hello

  We cannot locate any active subscription under the Adobe ID you use with the forums.

  You can get it please contact our team of customer service for cancellation:-http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• I am trying to cancel my subscription, but it keeps telling me to contact customer service which brings me to this forum. I followed the links, but then I end up where I started. Why cant I just click Cancel?

  I am trying to cancel my subscription, but it keeps telling me to contact customer service which brings me to this forum. I followed the links, but then I end up where I started. Why cant I just click Cancel? Why can't I talk to someone on the phone?

  In order to cancel the order, please contact customer service

  You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• Trying to cancel my subscription but can continue to will return to bike and returns through the cancellation process - tells me I need to call customer service but no phone number is available.

  Trying to cancel my subscription but can continue to will return to bike and returns through the cancellation process - tells me I need to call customer service but no phone number is available.

  Hello Marilyn,.

  Please sign in to your Adobe account and then go to the link below:

  Contact the customer service

  Reference: cancel your creative cloud membership

  Kind regards

  Sheena

• I've updated the credit card but my Muse subscription has not been renewed. Can you please help?  Thank you, Polly Leitao

  Hello

  I have a CC month for Muse subscription ending in August 2015. I missed the last two payments (December 2014 & January 2015) because the credit card, I got the file has been exceeded and I forgot to renew it. Yesterday I updated the credit card, I was charged for January 2015, but my Muse subscription has not been renewed. Can you please help?

  Thank you

  Polly Leitao

  Hello Polly,

  for a better explanation: Please try to find members of the staff of Adobe. Here are some links

  https://forums.Adobe.com/message/7026062#7026062

  https://forums.Adobe.com/message/7068993#7068993

  https://forums.Adobe.com/thread/1664231?SR=stream&ru=1545406

  where officials have tried to help in many cases (not really relevant to your problem). I got to know some (others) as very useful.

  You can get more and feel free to ask the help of a personal message.

  Hans-Günter

• There is no place on my account to change the credit card to paypal! I want to keep my account but I can't change the payment method! What can I do?

  There is no place on my account to change the credit card to paypal! I want to keep my account but I can't change the payment method! What can I do?

  I have enough in my account to use paypal, but not the credit card!

  Need help!

  HI Sandeskitr,

  Unfortunately there is no option to change credit card, paypal or vice versa.

  If you want to change your payment information, you will need to cancel the subscription and buy a new subscription with a different payment option.

  Cancellation:

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  For plans:

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  Let us know if you need more information!

• Hey, I bought the credit card annual plan (per month) for illustrator, but I received my serial number! What should I do? Help!

  Hey, I bought the credit card annual plan (per month) for illustrator, but I received my serial number! What should I do? Help!

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  .

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I want to manage my payment details as the credit card in detail, but there is no button 'Edit payment details' in the tab 'Plans and products", can I do?

  I want to manage my payment details as the credit card in detail, but there is no button 'Edit payment details' in the tab 'Plans and products", can I do?

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html