I bought creative cloud but my room is not a newer version.  I can't open the files to Sony a7rII.  How can I get the version I need?

Similar Questions

• Hi, I have the plan for students, I downloaded creative cloud but tap apps does not work so I download can´t one

  I enter the key for the plan and it worked but it does´t question, how many times I click on download in app they just Don t work, it opens the contentious creative applications tab, but never, it stops loading and shows nothing.

  I have Photoshop and Dreamweaver CS6, they show either.

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• I bought creative cloud but phoshop saying that my purchase was expired I do not know how to use photoshop

  I bought creative cloud but phoshop saying that my purchase was expired I do not know how to use photoshop

  Please refer to Cloud Creative applications back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• I bought creative cloud, but I always shows me a "Downlaod trial" option on the computer application + Web site

  I just did an Adobe ID and bought Creative cloud half an hour ago. A single application (Photoshop) is being downloaded, but the rest of the applications on the Cloud Creative mac app say 'Try' / 'test Downlaod"instead of allowing me to download. I bought the Plan of all applications. Why is this happening?

  Are you this announcement with two pieces of identification? I just bought creative cloud, but I always shows me a "Downlaod trial" option on the computer application + website

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought creative cloud, but he always keeps in trial version.

  I bought creative cloud, but he always keeps in trial version. and I click on "Join Now" on the starting window of photoshop, it will send me to buy creative cloud. I can not find anywhere to register or enter the activation code, I don't know how to do, please help! Thank you!

  Download/install the desktop application, connect and install applications subscription.

  Creative cloud to desktop
  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Sign out, sign in | Creative office cloud app
  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Install, update, or uninstall applications
  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

• I bought creative cloud, but all of a sudden, I found that some of them said trial on that why is it?

  I bought creative cloud, but all of a sudden, I found that some of them said trial on that why is it?

  log out and then back to your desktop app cc using the same adobe used to id register, you are connected is no longer in your Creative Cloud applications

• I used to live in India and I now moved back to the United Kingdom. I would like to continue to use the creative cloud, but every time I try and pay it only of gives me the possibility to pay in Indian rupee. Can you please help me that my account to be b

  I used to live in India and I now moved back to the United Kingdom. I would like to continue to use the creative cloud, but every time I try and pay it only of gives me the possibility to pay in Indian rupee. Can you please help me that my account to be based in the United Kingdom. Thank you

  Hi jamese97002456

  Here is the link to Adobe Support contact: https://helpx.adobe.com/in/contact.html

  Kind regards

  Rahul

• Creative cloud lightroom 6.2 is not displayed. So I can't do the update. I have a mac

  Creative cloud lightroom 6.2 is not displayed. So I can't do the update. I have a mac

  Why? you have the answer?

  THK Arnaud

  Hello

  Please follow CC Office lists the applications as "up to date" when it is not installed

  Hope that helps!

  Kind regards

  Sheena

• I bought creative cloud, but I can't use one of the applications.

  I already bought a package with creative cloud, but I'm unable to open all the apps. They say I have to buy each application separately, but I'm already paying for them. When I try to open them, it takes me directly in the window of the trial, saying that my trial is over. How can I solve this problem?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought Creative Cloud, but cannot download it

  I have bought creative cloud at the special $ 30 a month, but price when I go on the site, according to the applications, it says install trial version. How do recognize my purchase and I would like to download it? I am a Mac user.

  Don't you tried disconnecting and Signing In?

  https://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  If so, follow the procedure below:

  (1) right click on the Finder on dock icon and select the option "Go - To Folder."
  (2) you will get a text box, type in below mentioned command and then press 'return '.

  / etc

  (3) it opens the etc folder, please search for the file named ""host " and copy the same office screen.it"

  (4) double click on the Hosts file, it will open it with TextEdit.

  Let me know if you see any Adobe related as entries in the Hosts file 127.0.0.1 activate.adobe.com... etc?

• I bought creative cloud but I use the trial version

  Hello.

  Last month, I bought Creative Cloud Student and Teacher Edition for one year. I used the trial version for a month and it expired today, but now I can't use the full version. My membership details said that I indeed bought the CC, but it doesn't seem to work. The account is the same, everything seems as it should work. Unfortunately, this isn't. When I enter the redemption code, it says that the code has already been done. Can someone help me?

  I have a MacBook Pro 13 "mid-2012.

  Hello

  I have the fix, been makes me crazy, so had to go at the bottom of this, follow these steps (on Mac):

  Go / go to the folder / and Type ~/Library

  Next opening of Application Support / Adobe / OOBE

  Place opm.dp in the trash, make sure that you have to empty it if you cannot you must ensure all Quit creative cloud applications include Creative Cloud Desktop Application

  Then go / go to the folder / and type / library

  Next opening of Application Support / Adobe

  Scroll down and rename SLCache to SLCache_old

  also rename SLStore to SLStore_old

  That's all. Launch no matter what Application of CC, will launch the Application Manager, click to register, sign in, then the application should open without any problems

• I bought Illustrator for a month, but when you try to run the application, it asks me to 'renew subscription '. I have tried reloading illustrator twice and reloaded CreativeCloud but it still does not work. What else can I try? I immediately need to HAVE

  I bought Illustrator for a month, but when you try to run the application, it asks me to 'renew subscription '. I have tried reloading illustrator twice and reloaded CreativeCloud but it still does not work. What else can I try? I need immediately GOT to work

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• I bought the full package of the creative cloud, but my product is not active

  

  Sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  https://forums.Adobe.com/thread/1962238

• I bought Creative Cloud but he says: I am using a trial

  I paid for a year in its entirety for creative cloud. The payment is taken from my bank account, but all my creative programs cloud say I am using a 30 day trial.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Buy Creative cloud but still says I'm in Trial Version - international aid

  I bought the Creative Cloud CC 2015 but it still says I am in trial Mode. 5 days now remaining.

  With a Mac OS X 10.10.1

  I am by far not an expert with computers, but I followed all the instructions here such as deleting files, cleaners, installation/uninstallation running. There is always a problem, and it is not frustrating.

  The additional problem is that I am an American whose work requires overseas travel several times a year, mainly in Shanghai. I require the use of a VPN for a large part of my online use, and I wonder if that's part of the problem.

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

  or

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "