I bought the CC license but still get trial when updating
Could you please tell me why?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
Similar Questions
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buy the full subscription, but still in trial version, tried the solutions provided online but I couldn't find option disable/disconnect option by clicking on help in the application manager... I even tried uninstalling the Creative Manager of cloud and applications, reinstall and re-sign-in but still can't find the option to click on...
It's not 'install' under 'find new applications' law yesterday before I paid for membership, I understand, the system needs time...
I have check the application manager and I saw the difference today, but the buttons under "installed apps" has not changed, the expiry date is always there!
and... I have to install everything in the evaluation mode! It drove me nuts to read online instructions on how to solve this problem, because I couldn't see the options that are supposed to be there that I followed the steps...
I use a Mac Pro with OS. 10.9.5 X... Help!
This issue occurs because of the connectivity problem. (You can see the steps from here: sign activation, or connection errors |) CS5.5 and later)
- In a Finder window, choose go > go to folder.
- Type / etc.
- Select the hosts file and open it.
- Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
- Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
- Save and close the file.
Once you remove all the entries in the hosts file 127.0.0.1 followed Adobe.
Disconnection and connection to the creative cloud desktop application, see the link for the procedure: disconnection, identify yourself. Creative Office Cloud app
Hope this will solve your problem.
Thank you.
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I've applied the suggested fixes but still get popstate records
I deleted the foldertree.json and panacea.dat files, deleted all the files of popstat but still get records showing in my tree. This just started two days ago. I returned the Thunderbird folder and the foldertree.json and panacea.dat have been recreated. What gives?
Maybe this information will help you:
- http://kb.mozillazine.org/Popstate.dat - stores the settings, not folders
- http://KB.mozillazine.org/Phantom_folders
- http://KB.mozillazine.org/Files_and_folders_in_the_profile_-_Thunderbird
If you don't like the appearance of the folder of images, you can try a complete theme.
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I bought the student license but I can't be able to download trial versions and it bugs
Hello dear supporters and users,
I bought the student permit creative cloud and that I do not understand why the applications I downloaded and launched are available only for 30 days trial.
I also had the problem with Adobe Premier project that I reopened its doors with this new version and it bugs, first I have to make the project again, but how making it pops up a window with an unknown error. Then... I can't continue with the project and it takes me two days to find a solution... first to have bought the software since my trial version expired leaving my unfinished video, and after having been bought I fail to operate.
Please, can someone give me a hint... I guess that maybe there is a conflict with the old version, I had. I uninstalled all graphics and video of Adobe applications at the same time when I was buying and installing Adobe Creative Cloud.
Thank you
Paula
Hello
Please see the below help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
You can also check: Adobe - Adobe Education Store: proof of academic identification
Kind regards
Sheena
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We bought clouds for teams, but still in trial mode
We bought some clouds for teams, but applications are still in trial mode. We have the license confirmation.
What must we do to?
Welcome to the Adobe community.
With Creative CLoud for teams, you must invite users to be part of the team to actually have access to all the products, if the invitations are not sent, then they will use the product as a trial only.
If you are the Admin program, I ask you kindly, connect to the Console of administration at creative.adobe.com and prompts the user who needs to use the subscription.
Kind regards
Michael Sharma
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Alarm began some time ago. Enter laptop makes at startup, ok. Internal battery changed but still gets the same alarm.
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Bought the dv6 2010.
Hello
First error 601 internal battery is not for the RTC battery, it's for the main battery. You need to perform a test, if you need to replace the main battery.
http://support.HP.com/au-en/document/c00821536
Kind regards.
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tried to reinstall the application, but still get error code d3dx9_36.dll
Install the latest DirectX Runtime:
http://www.Microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=0cef8180-e94a-4F56-b157-5ab8109cb4f5
This will install the missing DLL.
André
"A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/
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How to avoid the visual studio project to be added to the list of recent but still get solutions
When adding projects to a solution in visual studio, the project also gets added recent projects and Solutions list
How ever I never open the project in the recent list so, indeed, it's cluttering up the list of these latest solutions so I would avoid getting projects added to the list of these last, but couldn't find a way to do
Edit:
Proposed by question to:
This issue is beyond the scope of this site (for consumers) and to be sure, you get the best (and fastest) reply, we have to ask either on Technet (for IT Pro) or MSDN (for developers)* -
My installer of windows 7 is corrupted and will not install office 2007, I tried the suggested fixes but still error 2 in windows install when I hit start
How can I get this problem... Thank you
Well, I don't know what patches you have tried.
Troubleshoot Windows install
2438651 how to solve problems that may occur when you install, uninstall, or upgrade a program on a Windows computer
http://support.Microsoft.com/kb/2438651
Substitute:
Unregister Windows Installer and then reregister Windows Installer. To do this, follow these steps:
1. in the menu 'Start', click on ' execute:.»
2. in the "Open" box, type "msiexec /unreg", and then press ENTER.
3. in the menu 'Start', click 'run '.
4. in the "Open" box, type "msiexec/regserver", and then press ENTER.
or
Click Start Orb, in the box, type search: Regedit.
Highlight: HKEY_lOCAL_MACHINE/SYSTEM/CurrentControlSet/services/msiserver
Verify that the SYSTEM account has full control. If it does not, add the SYSTEM account with full control.
Change the settings of the REGISTRY can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the REGISTRY settings configuration can be solved. Changes to these settings are at your own risk.
Also:
Click Start
Type: CMD, according to the results, right-click CMD
Click on "Run as Administrator"
At the command prompt, type: sfc/scannowThis will check for any breach of integrity
Restart your system
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When turning on pc and when the acer logo appears it asks to enter the current password, I bought the recovery disk but do not get a chach to enter the bios
This looks like a utility Acer protect disk hard & possibly also the BIOS. You will need to consult your manual for Acer. You have configured a password of HDD that you are now trying to recover, by chance? This recovery is not possible if the hard drive has been password protected.
If it was a Windows login screen then it would show your user/admin name and password entry area & would be clearly identified as a Windows form of the version of Windows being displayed at the bottom of the screen.
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I bought the creative cloud but the application still in a trial. What can I do to solve the problem
Hello
Please see the below help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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I bought the DC license adobe Acrobat but I'm unable to edit PDF files. Whenever I try to edit a file, it shows me the payment option.
Install and use Adobe Acrobat. Do not use Acrobat Reader.
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I have updated the references of the bank card and still get notifications of information with countdown, is this normal?
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
https://forums.Adobe.com/thread/1962238
To contact support - for the link below click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
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Nice day! I bought the Adobe Premiere, but I can't download it displays error 72 what to do?
Hello
Please try
https://forums.Adobe.com/thread/1493018?start=0&TSTART=0
Still need help please contact support https://helpx.adobe.com/contact.html
Thank you
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bought the cloud creative-don't get a number?
Hello, today I bought the creative cloud but I don't have an identification number. Anyone know how to get it?
Creative cloud does not use a serial number and creative cloud subscribers for not having any serial number associated with their programs. Creative cloud subscribers use their adobe ID to activate their programs.
Download and install the desktop creative cloud application (after signing with your adobe - the same as that used to pay for your creative cloud subscription ID), https://creative.adobe.com/products/creative-cloud
Open the office application (a shortcut will be on your desktop) > click applications, and then select the programs you want to install.
the desktop application gives you access to the cs6, cc, cc 2014 and cc 2015 apps. and probably more in the future.
If you already have the cc desktop application and you need to update your adobe id, log out and then back to your client application using the adobe id to pay for your subscription in cc: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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