I can't do my Bluphones Bluetooth headset to work on my laptop

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  You can click on this link for instructions on how to connect a Bluetooth device. You can also check the post of Margot September 22, 2013 about your concern on this link.

  Let us know how it goes.

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  Set as default headphones and check if it helps to solve the problem. Follow the steps provided.
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  Separated from this thread.

  Hi, I have the same problem with my helmet. I have connected to windows 8, and it worked perfectly. But windows 7 is not able to install the necessary drivers for that. and Yes, it also has a microphone.

  Thank you

  Hi Teja,

  Please write us with the following details.

  (1) what is the brand and model you're helmet?

  (2) you are able to match the head set with your computer?

  (3) you are able to pair and use the other compatible Bluetooth device on your computer?

  If you are able to associate other Bluetooth devices on your computer, then it could be the device, else you could deal with this issue because of the Bluetooth services disabled or corrupt drivers Bluetooth. I suggest to follow the steps below and check if it helps you.

  Bluetooth devices do not work correctly on a computer that is running Windows 7

  http://support.Microsoft.com/kb/980396/en-us

  Let us know with the State of the question.

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  Hi chris,

  See the article following some additional troubleshooting:

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  I hope this helps!

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

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  I am sure that my laptop equipped with a built-in Bluetooth device.

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  Where is it located?

  Is it possible to replace

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  Hello Helen,.

  Thanks for posting your question on the forum of the Microsoft community.

  I would like to know some information about the problem so that we can help you better.

  Have you made any changes to your computer hardware or software?

  I appreciate your efforts to resolve the issue.

  I would suggest trying the following methods and check if it helps.

  Method 1:
  Run hardware and troubleshooting of devices and check.
  Reference:
  Open the hardware and devices Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  If this does not help, then use method 2.

  Method 2:
  Check the registry settings. Please follow these steps:

  a. press Windows + R keys, type regedit into the run window and press ENTER.

  b. in the registry editor, please find the following registry key location and check if it exists or not.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\tosrfec\Parameters\Bluetooth

  If so, please make sure that its value is set to 1.

  Note: Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  http://Windows.Microsoft.com/en-us/Windows/back-up-registry

  See also:

  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computer

  http://Windows.Microsoft.com/en-us/Windows7/change-settings-for-a-Bluetooth-enabled-device

  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-or-other-wireless-or-network-device-frequently-asked-questions

  http://Windows.Microsoft.com/en-us/Windows7/connect-to-Bluetooth-and-other-wireless-or-network-devices

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

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  Recommendations for a bluetooth headset that works on the iphone 6 and ipad air?

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