I can't get my printer to print 'offline' online

I went into the print that and tried to uncheck PRINT offline and it won't allow me to uncheck. What can I do to disable this so that my print jobs print?

Hi,

Thanks for posting your question in the Microsoft Community.

From the descriptions of the question, it seems that your printer will not online to print to offline mode.

I imagine the inconvenience that you are experiencing. I'll help you fix the problem.

 

To help you solve the problem, I would appreciate if you could answer the following questions:

 

1. what operating system is installed on your computer?

2. What is the brand and model of the printer?

What version of the operating system Windows am I running? :

http://Windows.Microsoft.com/en-us/Windows7/help/which-version-of-the-Windows-operating-system-am-i-running

 

Follow the steps below to change a printer connection Online:

 

 

To resolve this problem, you need to change your printer settings of the offline online.

a. open the start menu and click on the "devices and printers". This will open a window with a list of the printers currently installed on your computer.

b. double-click the icon of the printer that you want to change online. The status of the printer appears in the form "printer: Ready" or "printer: offline.".

c. click on "printer: offline" and the menu of the printer. Click on "Printer" in the menu bar and uncheck "Use printer offline." This action will change the printer from offline to online mode.

For reference:

Why can I not print? : http://windows.microsoft.com/en-US/windows7/Why-cant-I-print

 

I hope that the information above helps you.

Your response is very important for us to ensure a proper resolution.

In the future if you fall on any question relating to Windows, please do not hesitate to post your request here on Microsoft Community, we will be more than happy to help you.

Tags: Windows

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