I forgot my email in my creative cloud
Hello
Some time in 2014, I bought the monthly fee of $10 for a creative cloud with an email that I just created for the purpose of Photoshop. However, I forgot the email and I was wondering if I should cancel my plan would be possible?
Because I forgot the email, I used another email that I create this account. I didn't buy anything with this account.
On my laptop, I have photoshop CC but not Lightroom. Also, I don't have the creative cloud.
Yes. It would show the Adobe ID under help > Sign Out.
If your CC PS is enabled on your machine, it will display the Adobe ID, right next to the disconnection.
Tags: Adobe
Similar Questions
-
My emails to Adobe Creative cloud is in a foreign language (Finnish). Why, since all my settings are for English?
Please follow: change the language setting of your Cloud Creative applications
https://www.YouTube.com/watch?v=GJAiu5W2gLE
Concerning
Stéphane
-
Hi, I'm keep asked to check the e-mail to activate creative cloud, which I did several times and when I try to download something he asks me to check again... I then ask to send back nothng comes at all, and nothing in spam either. Have no idea what is the cause, but its driving me crazy! Help, please.
It is not as simple as just clicking a link unfortunately. To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
-
Hello
I entered an incorrect email when buying creative cloud, (adding a new "." in the middle of the email)
Now I can't get on the account due to not being able to check the address of e-mail (which was false), ideas? (I tried to register the address with others". "but said yahoo this is taken?
Now, I opened another account here just so that I can ask this question.
Any ideas?
Thank you
PS > I'm leaving now, but you come back tomorrow. Thanks again.
Hello
Please refer to the instructions below links and try to change the Adobe ID:
The Adobe ID, log in using account and
If you still need help please contact support: contact customer service
*Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.
Let us know if that helps.
Kind regards
Bani
-
How can I disable the creative cloud on a mac, that do not work any longer
After changing computer, I forgot to turn off the creative cloud on my old mac. How can I turn off without going through the mac more? @
Hello
Well, if you have any more access, you won't be able to disable this machine.
However, when you enable the CC app on the third machine it will invite you to the activation exceeded limit and then you will get an option to disable all devices of.
Reference: Maximum Activations exceeded launch of subscription or products CC
For more details, you can contact customer service
Kind regards
Sheena
-
I forgot that I had already creative cloud, so when I went to download my old came up to the top, so I deleted it, I became a member today but now my computer does not recognize that I have redownloaded it and now I am paying for something that I did not. Whenever I go to the dowload it the right app is on my computer. I went looking for how to cancel my subscription so I don't get charged, but the site doesn't have it easy for me at all.
Mollie, please try the city link below to download and activate your subscription.
1 disconnect and reconnect to creative cloud:
- https://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
- https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
2. install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
Let us know if you need help with this.
Atul_Saini
-
Creative cloud - wrong email?
I signed up for the trial of creative cloud and realized after the fact that I misspelled my email address. So I've set up a new account with the correct email address because I couldn't connect to the misspelled email one address. Now when I go to install Illustrator or Photoshop I get a message that says to check my email address but it's the wrong email address. I can't find any support for this and the chat and telephone services are not available.
Adobe can only help with this
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
-
My creative cloud said I started 30 days of free but I just bought my lisence, I forgot something?
Try to stop Creative Cloud 2015 to return to the mode of trial
In particular the solution #3
-
Cannot sign Adobe Creative cloud with wrong email
AlHello,
I created an account to download Adobe Creative Cloud. After downloading, I opened creative cloud and he asked to check my e-mail address, except that I misspelled my email address. The email is part of a private domain so I can't create an email that fits him and there is no way to disconnect from creative cloud because it remains on the verification page.
I tried to uninstall and install creative cloud, I also tried to follow these steps:
Delete the OPM.db file:
- Close the creative cloud application.
- Navigate to the OOBE folder.
Mac OS: /Users/ [user name] / Library/Application Support/Adobe/OOBE - Delete the file opm.db.
- Launch the creative cloud.
Although it still does not work.How can I connect to creative cloud with my real account when it is stuck on test screen with incorrect email that I do not have access to?
Hello
Greetings from Adobe!
Contact us please contact customer service
Kind regards
Gary singh
-
How can I change my creative cloud account email address
I'll stop any time by using the e-mail address, with that I signed up initially to creative cloud. Is it possible to change the email address used for my account to another?
Hello
You can check the following link to change the email address associated with your Adobe ID, your Adobe ID account management
If you have problems to do you can try to contact Adobe to Contact Customer Service support
-
I bought the full one year plan creative cloud, then a week later received an email it offers for $400 less? Has anyone cancelled their plan, then took advantage of the offer email? You have problems with the second inscription. I spoke with someone at Adobe yesterday and they said that I would need to cancel, but don't want to end up paying twice for the program.
Hello
Please contact adobe for the same support:
Hope this helps!
-
Anyone know how I can change my email address in the creative cloud. I downloaded creative cloud, but I wrote a wrong email address pls reply
A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help
-e-mail https://forums.adobe.com/thread/1446019
-http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html
-
How can I cange my creative cloud email ID?
How can I change my creative cloud email ID?
Access your account Adobe ID online and sign in with your Adobe ID and password.Then, use the tabs above to update your plans and your products, change your email and contact details, change your password or update your profile and communication preferences.
Please see: manage your creative cloud membership
If you need further assistance, please contact our staff of support directly by following this link: contact Adobe customer service.
For more information, please visit: FAQ: how to contact Adobe for support?
-
Then when I signed up for the creative cloud, I accidentally typed in my email. After signing with this evil to my desktop app email, he is stuck in mode of verification process... He said that he sent a verification email to my wrong email and only allows for two options: check again, or resend the validation e-mail. It doesn't seem to be a way to disconnect or he forgets that the e-mail and let me know with the new correct email for I (I quit upward with)... I even tried to uninstall and reinstall the program, and it remains somehow remembered the old incorrect email instead of allowing me to log in again... I don't know what else to do...
Hello
For windows,.
- Launch the Task Manager, right-click on the taskbar and click Task Manager
- Kill all associated Adobe creative process as the cloud, CC, CCX, Core Sync, Adobe Office service, Adobe CPI brokerage
- Windows-press and the letter R together to get a run dialog box.
- type %appdata%\microsoft\windows\sendto and then click ok
- Open the folder named as local and then Adobe, then OOBE
- Delete Opm.db inside the OOBE
- Launch creative cloud desktop application and it should allow you to use another e-mail address
For Mac
- Launch the activity monitor
- Kill all associated Adobe creative process as the cloud, CC, CCX, Core Sync, Adobe Office service, Adobe CPI brokerage
- Open finder and in the finder menu, click OK, and then go to
- Type following command ~/library/application support/Adobe/oobe /.
- Delete opm.db
- Launch creative cloud desktop application and it should allow you to use another e-mail address
-
Delivering creative cloud-related email account.
I downloaded creative cloud, but I can't to the actual platform that the computer invites me on an e-mail address that is not my e-mail address. I tried to uninstall and reinstall. Someone knows how to fix this?
A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help
-e-mail https://forums.adobe.com/thread/1446019
-http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html
or
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
Maybe you are looking for
-
I'm trying to find my purchased music. Why must it be so hard! Really, Apple. < published by host >
-
After changing the black ink cartridge, the print alignment page had 3 blue lines dark, a pale blue line, a red triangle surrounding a red exclamation mark, the word 'IMPORTANT' in red, and a red curved line. The rest of the alignment page was empty
-
S7 key must be on par with keyboard deck?
I bought one handed to nine Acer Aspire S7-391-6413. Keys on the edges, especially the Ctrl key and press BACKSPACE, flush with the bridge of keyboard. See photos. I was worried that the internal system map could be bent or bowed, so I asked a replac
-
Dell Inspiron 1525 Vista base system device
Unable to find the drivers or reference to what are these 3 hardware devices listed in DM.Any help would be appreciated
-
game empire: total war crashes on windows 7 32bits
the game worked fine in XP but often crashes Windows 7 pro 32 bit the blocking of a place on a random basis every 3 to 6 laps Thanks for your help