I get a download error when I try to install an application by the hub of creative cloud.

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• When we try to install all applications on the Cloud Office it crashes at 90%. If we run the application it works. If we try to update the application from the desktop cloud it hangs at 50%. We have already reconfigured MAC and re-installed the

  When we try to install all applications on the Cloud Office it crashes at 90%. If we run the application it works. If we try to update the application from the desktop cloud it hangs at 50%. We have already reconfigured MAC and re-installed the application of desktop application and cloud several times. The OS is Yosemite.

  Hello

  Please, try the following steps:

  • Log out of the desktop Adobe CC application. (https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html)
  • Set the "Read and write" permissions on the files of Adobe for all users in the following locations:
    • / Library/Application Support /.
    • /Users/ [user name] / Library/Application Support /.
  • Restart the computer.
  • Connect to the desktop Adobe CC application.

  Kind regards

  Sheena

• I created a whole creative cloud with serial number built includes all elements of software, that we deserve. I was able to install on a machine. When I try to install anywhere else on another mac, Adobe Creative Cloud install fails

  I created a whole creative cloud with serial number built includes all elements of software, that we deserve. I was able to install on a machine. When I try to install anywhere else on another mac, I get operation has expired.

  We run OSX Yosemite. The only mac that it worked was the one in which I initially downloaded the package. We cannot reuse the same package file? I have a site license and requires the same software installed on several machines.

  Hello

  Welcome to the Adobe forums.

  You can certainly install the package on other MAC computers. Can you please check the security and privacy on MAC machine where the batch fails.

  Go to System Preferences > Security & Privacy > General > allow downloaded applications on and select anywhere.

  Launch the installation of the package. Let us know the error if it does not work yet.

  Thank you

  Ashish

• I get a download error when I try to load the applications tab in the creative application of cloud.

  

  When I click on the button "Reload Applications" this same error comes back. By clicking on 'Get help' has been no help.

  Thank you

  JEB

  Hi James,

  Please refer to the threads below where this issue was discussed:

  1 creative Cloud "Download error" message

  2. creative cloud - download error - stubborn error

  Kind regards

  Sheena

• BlackBerry Smartphones Firewall error when you try to use new applications of the AppWorld

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  • BlackBerry model: "BOLD"
  • BlackBerry OS (can be found in Options-> on): v.4.6.0.167 (Platform 4.0.0.157)
  • Version of App World (can be found by going to Options-> Advanced-> Applications) 1.0.0.28
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  JacquieSamples,

  Just to be sure your BlackBerry is not a test of policy COMPUTER looking in Options-> Security-> General settings and scroll down to see if there is anything that is listed next to the field name of the IT strategy, if you see something there default even you have a COMPUTER policy.

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  http://www.BlackBerry.com/BTSC/KB04050

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• Script error when you try to install Flash Player 18.

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  I get this same error box any installer that I use for Flash Player 18.  The error box appears immediately after I launch the installer. I reinstalled flash player 17 successfully two days without problem, but of course Flash Player 17 does not now work on web sites.  I ran the Adobe flash player Uninstaller a couple of times between tries - same result, same script error box.  I've lost count of how many times I tried to install it and my fingers are raw...

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  This problem seems to come from the installer of Flash Player, but I don't see anything from Adobe on this matter.  I tried running as administrator, I disabled the parts of Norton to see if it is this error source - I've searched for hours on the internet and I can't find answers.  I've never had a Flash Player update problem so far.  Anyone can understand this or point me in the right direction?   Thank you.

  Hi all

  Installer online team was interested in to this yet and the DPI setting as the culprit.  If the DPI setting is not set to 100%, 125%, 150% or 200% returns the script error.  If you are DPI setting is set to something else, assign him one of them please and Setup online should work.  The team is working on a fix for this.

  To check/change the DPI setting:

  1. Start the control panel and go to Control Panel\All Control Panel Items\Display
  2. In the left menu, select set size custom text (PPP)
  3. In the Windows Setup custom DPI select 100%, 125%, 150% or 200% in the menu drop-down
  4. Click OK
  5. Select apply
  6. Open a session/disable
  7. Online installer should now run without displaying the script error.

  --

  Maria

• I get an A12E6 error when I try to download lightroom. How can I fix it?

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  Hello

  Please visit the following link in order to fix the same: error A12E1 installation of creative products Cloud | CC

  Hope this helps!

  Kind regards

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• Windows7 64 I get C646 error when you try to install KB982331

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  Hello

  Here's what I recommend you do:

  1. Tower of AUC. Down comes the restrictions - turn it off completely.
  2 restart your computer for the change to take effect.
  3 re - download the update of security for Microsoft Office System 2007 (KB982331) from the link below:
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=7f89a734-cda4-4abb-9a10-f6dfe560e8d0&displaylang=en
  4. install. It should work fine.
  5. If it still does not work, try to open all or part of your MS Office applications (such as MS Word, MS Excel, etc.).
  6. follow step 3.

  Let me know your results.

• I get the A12E5 error when I try to install Lightroom 6. What is the cause?

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  Recent Mac AND Windows operating systems have been known to cause problems "weird."

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  -A12... discussion http://forums.adobe.com/thread/1045283?tstart=0

• I get an error when I try to install my Lightroom 4 upgrade on my iMac 10.8.2 with a dvd.

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  I never install software from DVD personally. It has usually exceeded and require the upgrade anyway. I just downloaded the latest version online.

  Have you tried to download Lightroom 4.2 from Adobe's Web site and entering your serial number?

  http://www.Adobe.com/support/downloads/detail.jsp?ftpID=5487

• Error 0 x 00000643 error when you try to install a Kodak wireless printer. When tried to install the wireless printer is located and ready to install, I get a PnPx device then error

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  You could settle on a previous installation. Try this:

  Go to your device manager and see if you have an old installation of the printer and right click Uninstall. You can also check if there is an old facility of the printer in Control Panel, printers, right click and delete it. Install the printer using the Add Printer Wizard. If it fails again with the same error, go to Device Manager right click on the name of your computer, click on "Scan for harware changes". He must find the printer and install it. Now you can check your printer if its work. If this does not work, please indicate your model of printer on your next reply.

  Open the Device Manager
  http://Windows.Microsoft.com/en-us/Windows-Vista/open-Device-Manager

• Get 800b0100 error when you try to install the update KB905866 (Mail filter spam for x 64 systems) in Vista

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  Hello

  I suggest check the link below and try do a SFC (System File Checker) scan and check if it helps.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  I would also say that you reset Windows update components and check if this may help.

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

• Get a script error when you try to print, and when I print the black ink is very light on the page. I replaced the ink already, it's a hp officejet 6500wireless.

  Get a script error when you try to print, and when I print the black ink is very light on the page.  I replaced the ink already, it's a hp officejet 6500wireless.

  See if this helps:

  http://support.Microsoft.com/kb/308260

  Tom Ferguson

• Why do I get access denied error when I try to connect to the printer?

  * Original title: Please help me

  Why do I get access denied error when I try to connect to the printer?

  Hello

  Try right-clicking on the printer software when installing it and select run as administrator.

  See you soon.

• I think the Adobe Pro XI 11.0.14 update is the reason that I now get a script error when I try to save PDFs for SharePoint, anyone else having this problem?

  Adobe XI Pro has been updated to 11.0.14 last week.  I think the Adobe Pro XI 11.0.14 update is the reason that I now get a script error when I try to save PDFs for SharePoint, anyone else having this problem?  It was working fine before.  I can drag / drop files PDF to other folders to SharePoint, but I can't "save under" SharePoint I get the can't read the script error.  I went to see if I could uninstall the update and it won't let me uninstall it.

  Hi Sierra,

  Bug # 4117305 for the number of script with SharePoint error has been fixed in our next quarterly update.

  Kind regards
  Rave