I get an error message when I responded to an email, error: Silverlight.configuration.exe.

Original title: what is Silverlight.configuration.exe? Will not let me view the sites or responding to emails.

When I try to reply to an email, I get a message that the following Web site is out of my ' secure ' and asks me if I want to accept it or not. When I try to "let him" nothing happens and I have to refer to the master out.

Hello

Thanks for posting in the Microsoft Community Forum, please be assured that we would do our best to help you.

Please answer the following questions that would help us provide a better solution:

1 have had any changes made to the computer before the show?

2. who is your provider of mail service?

3. is your email set up for the email client?

4. If so, which mail client you use to send emails?

Silverlight is an add-on provided by Microsoft via Windows update to Internet Explorer and other browsers. She is required to view flash content on websites or email like Adobe flash player. Most of the websites created today need to Silverlight module to view the Web site.

As a first step of troubleshooting, I recommend that you update Microsoft Silverlight. Please click here on where to download and check if your Silverlight is up-to-date.

Also make sure that Silverlight is currently disabled in the section Add on your browser.

Step 1:

Here's how:

1. open your browser.
2. in the Tools Menu, click on Manage Add-ons .
3. in the toolbars and Extensions, select Microsoft Silverlight .
4. If it says disabled, click the Activate button.
5. click on Close.

Step 2: If the problem persists, I suggest to uninstall and reinstall Silverlight and check if this is useful:

Consult the following link which would help to uninstall Silverlight:

http://Windows.Microsoft.com/en-in/Windows7/uninstall-or-change-a-program

You can visit the following link to download the latest version of Silverlight:

http://www.Microsoft.com/Silverlight/

Hope this information helps. Please do not hesitate to answer, we would be happy to help.

Tags: Windows

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