I have a 6500 all in a (not wireless) whenever I try to scan I get a paper jam message

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  [Transferred from Internet Explorer]

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  Hi Ron,

  Thanks for posting the query on the Microsoft Community Forums. I understand that you get a message saying paper jam while you try to print from the printer.

  You did changes to the computer before the show?

  Follow the steps for troubleshooting instructions.

  Method 1:

  I suggest you link and perform the steps of troubleshooting from the link.

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  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

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  http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?lang=en&cc=us&TaskID=110&prodSeriesId=5158535&prodTypeId=18972&ObjectID=c03246473

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