I have a brand new deskjet 3520

I have a brand new deskjet 3520 I bought yesterday and ink installation cartridges do not work. I just unpacked it the printer and everything was fine until the cartridges. Its not even give an error message, it's just stuck on the screen "Please use the cartridges supplied with the printer CONFIGURATION. What should I do to fix this?

I'd start by checking to make sure that all packing material is removed from the product.  Here is a document for you printer that takes into account the mistakes of the print cartridge. If you reach the end of this document and still have the error message I would contact HP Total Care. They can solve the problem and have the opportunity to get new cartridges of configuration you if she is seen as the root of the problem.  The number of AMERICAN customers is 800-474-6836.

Tags: HP Printers

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