I have a full account, but I can't get access to the trial version of CC 2015.

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  You need three things to connect a 'new device' to your sync account.

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  2. Password for this account.
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  That means 'the decrepit ex' have to do with your question?  You must use the thread title to provide a brief description of the problem in order to get the best help.  Some potentially useful people will just skip the post otherwise.

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  I have all the serial numbers, etc.

  Have you tried to disconnect & reconnect the cc to activate the CC connect and disconnect activate Cloud Creative applications

  Let us know if it worked for you.

  Concerning

  Stéphane

• Hi, please help me. Why my users already activate their account, but so far, they are still using the trial version?

  

  Please refer to:

  QUICK FIX Adobe CC - We are having trouble verifying your membership - error - YouTube

  Part 2: QUICK FIX Adobe CC - We are having trouble verifying your membership - error - YouTube

  CC - How can I stop the message "we have trouble, check your membership?

  We are having trouble to check your membership problem?

  Concerning

  Stéphane

• the old version allowed me to save all open tabs by giving it a name, i.e. on 29 April, but I can't find it in the new version. Is there something like this? If so, I really want to come back

  Tonight, for example, I have several tabs open that I would close but reopen tomorrow.

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  Some menu entries are hidden by default and only appear if you use the keyboard to open the menu.

  You can see the difference if you use Alt + F or Alt + B to open the menu 'File' and 'Favorites' and compare them to what see you if you use the mouse to open the menu after completing the bar menus visible by pressing Alt, or by pressing F10.

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  • "To bookmark all tabs" are available through the context menu of a tab on the tab bar.

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  • / KB/How - do - i - use - Bookmarks

• I want to download all versions are necessary, but I can not understand what are the dated versions are currently installed in my PC?

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  Hello

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• My trial version photoshop and lightroom is finished and I paid the Plan of photography on the adobe web site, but PS AND LR are still in the trial version. I'm on a pc. PLEASE HELP ME

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• I wanted to buy Muse CC 2015, but before that I wanted to check the trial version, so I downloaded the trial version. When I was installing the product at the halfway point for the installation process. an error message will appear saying "need help."

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  Hi Ashish,

  Please follow the solution 2 in the link below.

  Error: "unable to install". Creative cloud office

  After that, you can install the application by following the instructions on the link below.

  Download and install Adobe Creative Cloud apps

  Hope this will solve your problem.

  Kind regards

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• I can download is no longer my suites CS6 (I had to reinstall my operating system and disable them) through the site my school because it went to CC instead.  I have my product key, but I can't get the software.  Help me please.

  My school had links in the software section.  My PC is sick and I ended up having to disable my software and reinstall my OS.  I went back to my school website to download the software, but they changed it to the creative Cloud service instead.  I thought that I "registered" software, but it is not under my Adobe ID I still have my product keys, but I can not simply to find a link to reinstall the software of my Design & Web and Production Premium.  I "paid" for it and I'm NOT buying it again.  Please help me.

  CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

• I just paid the plan of creative photography Cloud but it is said that Im using the trial version and I have to pay for it, but I received the confirmation email of the payment, what should I do?

  I don't know what to do, I paid the plan, I received the payment confirmation email, but when I opened the app, it says I have to pay for it again, as it did not work, if I have to use the trial version, what do I do?

  Hi Juliana,

  I see an active subscription under your account, and it is to show only enabled on a machine.

  Please confirm if the issue is resolved?

  Kind regards

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• With Adobe ID, is it possible to have a single account, but with several IDs for access to limited features?

  I find it hard to manage all the needs of our unique Adobe ID is it possible to have a configuration similar to the following

  Currently I have to share the only Adobe ID credentials (security risk) and tsound would also facilitate the expansion of the users of the future

  
  

  User ID with access to the cloud, applications and tools on a per individual user basis.

  Accounts of ID to give our access accounts for the Department to manage the details of billing and payment, download invoices ect.

  Administrator ID additional administrators with full access to the purchase plans, Add users and allocate programs for them.

  I don't use a team plan, so have no idea

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I regularly pay my subscription student Creative Cloud, but I still only have access to the trial versions of the programs.

  I can't understand how to access the support chat, and my subscription is for one year and was renewed in November.

  My billing information are up-to-date, regularly, my credit card gets charged and the Bills on my account are up-to-date as well.

  Whenever I try to contact support, it tells me to use the cat from 09:00 to 17:00, but there is no link to start the chat or access.

  I would really like to be able to use the products that I pay for.

  What should I do?

  Hello

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Hope this helps!

• I bought the student license but I can't be able to download trial versions and it bugs

  Hello dear supporters and users,

  I bought the student permit creative cloud and that I do not understand why the applications I downloaded and launched are available only for 30 days trial.

  I also had the problem with Adobe Premier project that I reopened its doors with this new version and it bugs, first I have to make the project again, but how making it pops up a window with an unknown error. Then... I can't continue with the project and it takes me two days to find a solution... first to have bought the software since my trial version expired leaving my unfinished video, and after having been bought I fail to operate.

  Please, can someone give me a hint... I guess that maybe there is a conflict with the old version, I had. I uninstalled all graphics and video of Adobe applications at the same time when I was buying and installing Adobe Creative Cloud.

  Thank you

  Paula

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  You can also check: Adobe - Adobe Education Store: proof of academic identification

  Kind regards

  Sheena

• have just updated until 2014, I can make space by uninstalling the cc versions?

  I've just upgraded to cc 2014 _ can I now make space by uninstalling the cc versions?

  Thanks for your help

  antegrity13, Yes you can uninstall older versions CC now running their programs to uninstall Native Applications > utilities > Adobe installers Folder(ON MAC) & Panel > Add/Remove Feature(ON WINDOWS).

  See you soon!

  Arpit