I have a HP 6210, when I try to scan or copy I get a "scanner failure".
I have a HP 6210 for a few years now. I did a lot of work with all its functions. But now I can not copy or scan anything. The message is always "scanner failure".
I tried with different OS but nothing works.
Is this the end of his days?
And the strange thing is that this happens only when I try to scan from the plateau.
Charger scanner works perfectly!
But I need to analyze both the fotos!
It seems that the scanner mechanism which is integrated in the glass flat has developed a hardware problem. Please see the document located here for the procedure resolve a scan failure.
Tags: HP Printers
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