I have Adobe ID (* E-mail address Removed *) I want to buy Adobe Illustrator and Adobe Indesign for a year, but when I try it doesn't work. I see only the loading...

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• I have Adobe Acrobat 9 Pro Extender. When I try to convert a Word file to PDF that says that it cannot find the drivers from the Adobe PDF printer and reinstall Adobe Acrobat 9.0. In addition, when I open just the program Acrobat 9 Pro Extender an error m

  I have Adobe Acrobat 9 Pro Extender. When I try to convert a Word file to PDF that says that it cannot find the drivers from the Adobe PDF printer and reinstall Adobe Acrobat 9.0. In addition, when I open just the program Acrobat 9 Pro Extender an error message comes up saying that a part of the Capture 3D plugin has been damaged. I went to customer service and they sent me here. Please tell me that this is not another race. I'm running out of patience! I have 10 window.

  Acrobat 9 is quite old and not longer supported. The last Windows OS that could use Acrobat 9 has Windows 7 and Acrobat had to have all updates applied.

  You need to upgrade to Acrobat DC.

• I have a studentlicense for a year, but when I download illustrator, it just gives me a free one month trial... I really don't understand how I can solve this problem to a one year license...

  I have a studentlicense for a year, but when I download illustrator (for example), it just gives me a free one month trial... I really don't understand how I can solve this problem to a one year license...

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Have disabled my CS6 design and web premium on old mac but when I try to activate it on the new mac States the serial number is wrong... any ideas?

  Have disabled my CS6 design and web premium on old mac but when I try to activate it on the new mac States the serial number is wrong... any ideas? I have not deleted my old copy of my previous mac yet. How can I get the copy transferred to activate.

  Thank you

  Yes, you must uninstall and reinstall.  Try to use the cleanup tool to uninstall it in order to ensure that the stage is set for a correct installation (I have not used it myself, so I can't say much on this subject).

  Adobe Creative Suite cleanup tool
  ---------------------------------

  helps resolve installation for CS3 thru CS6 and creative cloud problems

  http://www.Adobe.com/support/contact/cscleanertool.html

• Please HELP: How do I find and edit a D7000 Nikon RAW files in Photoshop CS? (I downloaded Adobe DNG Converter 9.0, but when I try to download a file no picture and it says gray: "no item corresponding to your search.")

  Please HELP: How to view and edit RAW files from a Nikon D7000 in Photoshop CS?

  I downloaded Adobe DNG Converter 9.0, but when I try to download a file no picture and it says gray: "no items match your search."

  I'm in tight (like most designers), so any solution ASAP would be great. And Yes, I know that my Photoshop is old. Nothing I can really do about it at the moment. Thanks in advance!

  In Photoshop, select help > about plug-in > Camera Raw.

  If it is 2.3 or less, you need to update Camera Raw 2.4, which you can download here:

  Adobe - Photoshop: for Windows: Camera Raw 2.4 update

  Adobe - Photoshop: for Macintosh: Camera Raw 2.4 update

• I bought Illustrator for a month, but when you try to run the application, it asks me to 'renew subscription '. I have tried reloading illustrator twice and reloaded CreativeCloud but it still does not work. What else can I try? I immediately need to HAVE

  I bought Illustrator for a month, but when you try to run the application, it asks me to 'renew subscription '. I have tried reloading illustrator twice and reloaded CreativeCloud but it still does not work. What else can I try? I need immediately GOT to work

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• I have Adobe XI PRO last year, but now I want to reinstall the softeware, how could I get the download link? or the series number could be applicable to Adobe PRO DC?

  I bought Adobe XI PRO last year, but now I want to reinstall the softeware, how could I get the download link? Or the series number could be applicable to Adobe PRO DC?  Please who can help me to solve it.

  Hi vtenve

  You can download it here: https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  And no! This serial number does not work for Acrobat DC.

  Kind regards
  Rahul

• Firefox says my adobe reader software is obsolete, but when I try to upgrade it does not download the exe file. I turned off the security software avg but still does not have d

  I get the screen that says 'save files' but when the download box appears no file exe just inside empty

  What security (firewall, antivirus) software do you have?

  It is possible that anti-virus software is corrupt downloaded files or otherwise interferes with the download of files.
  
  Try disabling analysis in real time (live) files in your software anti-virus temporarily to see if that makes working download.

  See:

  • http://KB.mozillazine.org/Unable_to_save_or_download_files
  • browser.download.manager.scanWhenDone

• I have the recovery key, but when I try to use it, I said it's the wrong recovery key?

  Please can someone give me some tips or advice to help me with this problem is annoying.

  As I mentioned I saved my recovery key (RK) because I think it's a great tool, but when I tried to use it for the first time on my brand new computer, I was quickly told - bad recovery key. So I clicked on the "I lost my other device" to get one new/another one? RK, I put the key in the box only to tell the same story again? RK hard. What I'm doing wrong, I can't make heads or tails of it.

  Any suggestions would be grateful...

  The link "I lost my other device" to reset the key of the synchronization only works if you have entered the user name and password of an existing synchronization account.

  To find your key (must be device with synchronization already install)

  • At the top of the Firefox window, click the Firefox (Tools menu in Windows XP), and then click Options
  • Select the Sync Panel.
  • Click on manage the account, then select my recovery key. It will open a window that displays your recovery key.

  To generate a new key

  See: replace your synchronized data

  See: How to choose what type of information to synchronize on Firefox?

• I connected my hp desktop for samsung tv, but when I try to start windows it shows loading then windows past mode not supported unless I have load in safe mode. How can I fix it?

  How to load windows normally?

  See the following topics:

  Connect your computer to a TV - Windows help

  also:

  How can I connect my Windows PC to a TV? - Topic

• I am trying to install windows 7 64 bit on my laptop. I have Vista 32 bit and 7 32 bit out there, but when I try to load the easy transfer from the dvd, he says it is not compatible.

  I would agree with everything destroyed and, if there is a way to get windows 7 64 bit on my drive.  Transfer easily gets a «not compatible...» "answer, as does the dvd when you try to start it.

  To switch from Vista to Windows 7 see the following download link (you will need the 32-bit version): http://windows.microsoft.com/en-us/windows7/products/features/windows-easy-transfer

  J W Stuart: http://www.pagestart.com

• I have a great computer screen at home and place of work, but when I try to view my work files they are too big for my home screen. How can I fix it?

  I have to continually scroll to read all documents and it makes the job very frustrating remotely. All solutions?

  jplum

  You can try now pressed the CTRL + scroll wheel upwards or downwards on your machine for Zoom or zoom back. I don't know if that's what you're looking for.

• Hi there - adobe confirmed my serial number, but when I try to download my standard design CS5.5 on windows 10 computer does not recognize the number. Nobody seems to be able to help me, and I spent hours on the phone and download.

  Hi there - adobe confirmed my serial number by CS5.5 standard design I bought some time ago. our old computer crashed so I want to download to my new computer windows 10 but adobe won't validate my serial number on all downloads. I spent hours on "24 hour chat support" which is pretty useless. can you help or suggest something else. No phone to support. It is quite frustrating.

  Hello

  I'm sorry for the inconvenience caused.

  The reason for the question could be the compatibility issue, you can check the system requirements here html http://www.adobe.com/store/en_us/popup/software/creativesuite/designpremium5_5/systemreqs.

• I m in trouble with the release of adobe muse... I paid for a year, but when I got the version appears 7.4 build 30 anda, I can't spend it... I m desperate!. Help...

  Please help me

  Hello franciscol28895387,

  Are you using a 32-bit computer on a maximum version of 32-bit machine muse, that can be installed is Muse CC 7.4.

  Higher versions of Muse CC 7.4 require a 64-bit computer to run. Please check the link of obligation of system below.

  https://helpx.Adobe.com/Muse/system-requirements.html

  If you are on a 64 bit machine and you can't upgrade to the latest version of Muse then please let me know if you get an error during the upgrade?

  Kind regards

  Vivek

• I can not burn CD when I try to burn a file to a CD, the system does not recognize that I have a CD in D drive.

  Original title: I can not burn CD

  I can down load soft ware, playing CDs; s & DVD, but when I try to burn a file to a CD, the system does not recognize that I have a CD in D drive. How to fix this?

  Hello

  1. have you tried using different CD and check?
  2. were you able to burn CDs without any problem earlier?
  3. have you made changes on the computer before this problem?

  The hotfix in the following article might help you.
  Your CD or DVD drive cannot read or write media
  http://support.Microsoft.com/mats/cd_dvd_drive_problems/