Internet connected but get the message to check internet connections. Cannot log on to remote servers...
I am trying to connect to i-tunes and TurboTax. I am connected to the Internet and can get to the two sites and move in them; However, I can't connect to the itunes store, I get the message of Itunes can't connect to the Itunes store. The network connection was refused. I get the message similar to TurboTax. I was able to connect to both now and and I'm sure many others. I am also unable to connect Wiindows Live even trouble message with my internet connections. I need help! I'm to the point that I'm going to put my laptop to factory and lose everything, and I really don't want to do that.
Hello
1. what version of Windows is installed on the computer?
2. what browser you use to access these sites?
3. If Internet Explorer, what version of IE are you using?
4. are you aware of any changes made to the computer, before the show?
Method 1:
I suggest to add Web sites to the trusted list in Internet Explorer and check.
Security zones: adding or removing websites
http://Windows.Microsoft.com/en-us/Windows-Vista/security-zones-adding-or-removing-websites
Method 2:
You can try to clear your history of navigation and control.
Clear the history of websites you've visited
http://Windows.Microsoft.com/en-us/Windows-Vista/clear-the-history-of-websites-you visited
Method 3:
I suggest to reset Internet Explorer and check.
How to reset Internet Explorer settings
http://support.Microsoft.com/kb/923737
Warning: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings
I hope this helps.
Tags: Windows
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