I have Silverlight on my computer, but it will not play Netflix instant movies!

Netflix requires Silverlight play instant movies and I, but it keeps saying that I have need to load.

I tried to remove and reload, it Netflix says it's the problem of Microsoft, not them!

What should do?

Hello l ivewell,

1. What is the exact error message you get when you try to play Netflix on the computer?

I suggest you check if the Silverlight Add-on is enabled on your computer.

a. click Tools, Internet Options > programs (tab) > manage add-ons.

b. Locate the add-on from Silverlight and check if it is enabled.

Thank you
Irfan H, Engineer Support Microsoft Answers.

Tags: Windows

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