I'm having trouble installing sp1 & sp2 updates.

I'm running vista now and need to install windows office 365. Help! Whenever I try to install the updates, I get a message telling me that it will not be installed.

Hello

Click Start > right click on computer > left click on properties > see if you have Vista 32 bit or Vista 64-bit installed.

It will also tell you which SP you have installed.

Then, choose the download of 'bit' OK to use to install Service Packs, installation of SP1 first if it is not already installed.

Vista SP1 32-bit (x 86): http://www.microsoft.com/en-us/download/details.aspx?id=30

Vista SP1 64-bit: http://www.microsoft.com/en-us/download/details.aspx?id=21299

Vista SP2 32-bit (x 86): http://www.microsoft.com/en-us/download/details.aspx?id=16468

Vista SP2 64-bit: http://www.microsoft.com/en-us/download/details.aspx?id=17669

This Information Microsoft can help you resolve problems that you encounter during the installation of Service Packs for Vista.

http://support.Microsoft.com/kb/947366

See you soon.

Tags: Windows

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