I'm unable to see my personal folders in windows live mail. can I have someone help me with this?

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  Original title: JA

  After downloading last update for windows live mail 2012 last week, I lost my personal files. I am running windows 7 and do not want to update to 10 immediately. Any help would be appreciated.

  Hi Julie,.

  Thanks for posting your query on the Microsoft Community.

  According to the description, I understand that you have lost personal folders after update of Windows Live Mail.

  Please try to fix your Live Mail by following the steps below:

  1. click on the Start menu.

  2. click on Panel.

  3. click on programs.

  4. click on programs and features.

  5. search for Windows Essentials 2012 on the list and select it.

  6. click on Uninstall/change.

  7. click repair all Windows Essentials programs.

   

  In addition, please try to reconfigure your account. This will refresh Windows Live Mail and can also solve the problem. To do this, please follow the steps in this link.

  You may consult:

  http://answers.Microsoft.com/en-us/windowslive/Forum/LIVEmail-email/how-to-recover-lost-storage-folders-in-Windows/6fa3abe2-865a-E011-8dfc-68b599b31bf5

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  Bob Andrew

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  Thanks for posting the query on the Microsoft Community Forums. You have reached the right place. Let us work together to find the cause of this problem and try to solve.

  A quick view is view a selection of messages in mail folders. Any message that you see in the Quick views is actually located in one of the folders that you can see in the files pane. Windows Live Mail only 'auto delete' whatever it is. If you are facing the same question next time, hear is the procedure to enable or disable the quick pane.

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  Hello Justin,

  The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:

   

  Windows Live Mail

  Windows Live Hotmail

  Windows Live Messenger

  Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums to www.windowslivehelp.com.