I'm unable to unistal program

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• Unable to open programs after attack XP Antivirus 2010

  I have a hp a305w with Windows XP computer. Several days ago, I was attacked by the Antivirus XP 2010. Needless to say it was a mess. the weird part. that it only affected my journal. There are 4 other people who use this computer. all other sites are fine.

  This attack has affected the firewall and I couldn't do anything at all. somehow my wife got rid of this thing. I deleted and reinstall direct care but could not access the program. I got a 'valid' not a program, or if I tried something else that I "cannot locate" or a box appears with 'open with' I finally got a care with the open with box and ran at least 5 scans, no virus found. I was able to down load a registry cleaner, had to use the box and ran the program. Well this made things even worse. It was a restore, so I did and back to the drawing board. What iam asking is how can I solve my problem without affecting everyone. your help will be greatly appreciated.

  Joe

  always make a friend

  You have a rootkit. Rootkits intervene with AV sites at the DNS level requests so that you will continue to use your computer (thus having a greater chance of spreading the virus, Trojan or other villains in that he left). The simplest solution is to simply save important files and restore the system... I'm sorry.

  There are there rootkit removal tools, but my impression is that it is much better to start over. Why? because you usuallyhave to use several tools in succession, the removal of the malware and rootkit. Search the Web for 'rootkit removal' is a good place to start if you are unable to perform a recovery.

• Unable to sign program

  I am unable to connect and convert a PDF to Word/Excel using the feature "sign-in" at the top right of the program Adobe Acrobat X Pro, as I did in the past.  Has this option changed?

  Hi MitziPucc,

  Sign in option is not available in the player at the top right for the conversion of document in Acrobat. Acrobat itself has a feature that it can convert PDF documents to other formats.

  If you have installed Acrobat. You can click on file > save

  

  Acrobat:

  

  Kind regards

  Ajlan Huda.

• Unable to launch programs error: could not open rtl120.bpl file is not found, try to reinstall the program

  Original title: difficulties to open programs

  I keep trying to open different programs but get a message that says "could not open rtl120.bpl file is not found, try reinstalling the program.»  My problem is that some of these programs came with my package on the computer and if I uninstall it then I have to pay to re install a new program.  How can I solve this problem?

  Hi JenniferAS,

  1. is the issue limited with a particular program?

  2. what operating system is installed on the computer?

  3 did you changes to the computer before the show?

  It is a file associated with a program called Tune Up Utilities 2010.

  Tune up Utilities is a suite of utility software for Microsoft Windows designed to help manage, maintain, optimize, configure and troubleshoot a computer system.

  Method 1: Uninstall and reinstall Tune - Up Utilities 2010 and see if that helps.

  Step 1: Uninstall tune-up Utilities 2010.

  Uninstall or change a program

  http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program

   

  Step 2: Re-install tune-up Utilities 2010.

  Download tune-up from here:

  http://download.tune-up.com/TUU2010/TU2010TrialEN-GB.exe

  Method 2: I also suggest that you scan your computer with the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

  The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

   

  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  Important: During the scan of the hard drive if bad sectors are found, the scanner tries to repair this sector, all available on which data may be lost.

  Let us know if that helps.

• Windows 7 32 bit computer laptop sony - unable to access programs and files

  Before I had this problem. I myself remember having seen a balloon saying updates were installed and I had to reboot my computer. what I did. I can still access my desktop, but once I click on any program even the Start button it freezes. The mouse pointer still moves, but has the symbol circular treatment moving. The only way I can get out is to restart manually. Ctrl + alt + delete does not work. I tried to login in safe mode. Start button does not work but I was able to access some files on the desktop, but somehow something closed the file shortly after and brings back me to the desktop. at a point on the ordinary boot, a blue screen came up with the error message, but because he went too fast and restarted, it says something about error 0x000000F4. I don't know if it is a virus problem a hardware problem or windows is possibly corrupt. Pls. share your ideas about this.
  BTW im using another laptop now.

  marphilyu,
  For me, it sounds as if you can see the effects of a virus\malware infection.  Take a look at these articles and see if they are able to help.

  Get rid of malware

  Can I clean an already infected computer?

  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• still unable to open programs...

  ran the scan to microsoft computer; always impossible to open other programs malware or anything else at all. always get the "which program you want to open it with" for my browser (which, fortunately, I can open it) and "this application is not found" for others. If I can't run the malware to eliminate the virus which is believed to be the cause, otherwise, how can I solve this problem? is it possible to manually find the problem?

  You can files with the .com extension?

  Try this exeHelper if your AV to mark the file as virus ignore - disable its shields, because it is not a virus.

  Please download exeHelper to your desktop.
  http://www.Raktor.NET/exeHelper/exeHelper.com

  Double-click on exeHelper.com to run the fix.
  A black window should appear, press any key to close once the fix is completed.

  If you can run the .com extension you can just rename the scanners for .com

  You also need to configure Explorer to display or show extensions of known type.

• Icons changed to the icons of the House, unable to access programs

  icons changed to adobe

  all my icons are now the adobe icon and I can't access all the programs.  How, for example, the program excel again hitting the excel icon?

  Hello

  Download and run the Fixit of the article below diagnostic tool and check if this solves the problem.

  
  When you run an .exe on a Windows Vista-based or Windows 7 computer file, the file may start another program
  http://support.Microsoft.com/kb/950505

  Kind regards
  Afzal Taher
  Microsoft technical support engineer

• VISTA HOME PREMIUM 32 BIT PROBLEM - UNABLE TO LOAD PROGRAMS OR BROWSE THE NET__ (USING WINDOWS 6.0 AND I.E.8 - SKILL LEVEL, BEGINNER)

  My computer has suddenly decided to stop loading programs.  As it happened, my mouse in the right hand by clicking the ability disappeared.  The toolbar at the top of the screen works differently and will not help load, the dropdown under FILE no longer exists, the drop-down list under TOOLS decreased by only 2 items, (POP UP BLOCKER AND SMART SCREEN FILTER) and INTERNET OPTIONS no longer appears.  The internet is a mess, especially with whatever it is when dealing with photos.  I used to be able to click on many photos and expand in doing so.  No longer.  I used to be able to right click on a photo that has produced a menu drop down includes SAVE AS but no more.  If I can get a web page to the top at all, it cannot be browsed.  Although the web page shows "life" nothing cannot be engaged on the screen by clicking on its characteristics.  Earlier this week, I could load games like SOLITAIRE, but even the game features were incomplete.  That game normally has some features TIP link in the upper left of the page of the game but who went and now it will not load even upward.  One of the last messages that I had was the one who said, "AN ERROR IS PREVENTING the STARTING PHOTO GALLERY VIEWER WINOWS."  A message that I had before I told him, ' COULD NOT CREATE THE SCHEDULED TASK for THE FOLLOWING REASON: THE REQUEST IS NOT supported 0 X 80070032.»  I recently tried to load OPEN OFFICE.ORG and it could not load the displayed computer ERROR 1935.  He also says, "HRESULT 0 X 80070091".  I don't think that I will be able to access the Microsoft Forum for any answers that might come my way so I would be VERY VERY happy if someone could answer my e-mail address that, for now, still works: * e-mail address is removed from the privacy *.  Thank you for taking the time.  Best regards, CharlieChanFan

  Hi CharlieChanFan,
   
  1. from when are you facing this problem?
  2. any recent change in software/hardware on your computer?
  3. What is the full error message about solitaire game?
   
  Scenario 1: Operating system won't load does not have the following features.
   
  a. toolbar running differently (do not load file menu, the Help window, tools)
  b. games such as Solitaire features do not appear
   
  To resolve this issue I suggest you to follow these methods provided below.
   
  Method 1:
   
  Try the SFC scan on the computer.
   
  Reference:
   
  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
  http://support.Microsoft.com/kb/929833
   
  See also:
   
  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228
   
  Method 2: Try to solve this problem with boot.
   
  See the following Microsoft KB article:
   
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  
  http://support.Microsoft.com/kb/929135 
   
  Note: after a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
   
  Scenario 2: Troubleshooting problem of Internet explorer.
   
  Step 1: I suggest to perform an optimization of Internet Explorer on your computer and find the number.
   
  How to optimize Internet Explorer
  http://support.Microsoft.com/default.aspx/KB/936213
   
  
  Warning: him reset Internet Explorer settings feature might reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings
   
  Step 2: Visit it below mentioned link and follow the instructions to solve the problem of Internet Explorer:
   
  Tips for solving problems with Internet Explorer
  http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-Internet-Explorer
   
  Scenario 3: To solve the problem of the Windows Photo Gallery, I suggest you follow the steps in
  Scenario 1.
   
  Scenario 4: Error code 80070091 means "the directory is not empty.
   
  I suggest to run the application as administrator and check for the issue.
   
  a. right-click right the program and select Properties
  b. on the Compatibility tab, select run this program as an administrator
  c. click on apply and OK
   
  Note: If none of these methods provided and steps resolve the issue, then I suggest to create a new user account, try to fix the damaged user account and control the issuance.
   
  For this you need to follow the link below.
   
  Create a user account
  http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account
   
  Follow the link provided below to fix the damaged user profile.
   
  Difficulty of a corrupted user profile
  http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile
                
  If the problem persists then I recommend you to run online Virus Scan to remove any infections, as appropriate.
       
  Follow the link below to start the free online scan:
  http://OneCare.live.com/site/en-us/default.htm
          
  Also, follow this link below:
  http://www.Microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=ad724ae0-e72d-4f54-9ab3-75b8eb148356
      
   

  Thank you, and in what concerns:
  I. Suuresh Kumar - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  

• Unable to open programs without the 'Open with' window popping up.

  Whenever I click on a desktop icon or anything in the menu start, the 'Open with' window opens. I can't check the box "always use this to open these types of programs. This hinders my ability to get for some programs, because I can not find them when I click on "Browse".

  Someone knows how to fix this?

  Whenever I click on a desktop icon or anything in the menu start, the 'Open with' window opens. I can't check the box "always use this to open these types of programs. This hinders my ability to get for some programs, because I can not find them when I click on "Browse".

  Someone knows how to fix this?

  Open this link below, go to the answer given by Phantom 010:
  http://forums.techguy.org/Windows-Vista/899995-solved-Open-box-opens-every.html
  t-4-2

• After a restoration of the system, I am unable to uninstall programs that were recovered. How can I get rid of these additional programs now?

  When I try to uninstall, I get an error that says Installation Ghost "Installation log file not found", then a pop up according to the program cannot be uninstalled properly.

  Hi MHyatt

  You can try to uninstall these programs using Windows Installer Cleanup Utility and check.

  The Windows Installer CleanUp utility: Windows Installer CleanUp Utility may be able to help. You can use the utility to remove installation information for programs that were installed by using Windows Installer. Remember that Windows Installer CleanUp Utility does not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall on.

  Download the latest version

  And try this step:

  1. Save the Windows Installer Cleanup Utility package on your computer

  2. right click on the Windows Installer Cleanup Utility and run as administrator

  3. follow you prompt in the installation wizard

  4. Once completed the installation, click on Start Orb

  5. click on all programs, click Windows Installer CleanUp

  6. click on the programs that you want to uninstall.

  7. click on Remove. Click on OK. Click exit

  NOTE: We can have only a single anti-virus installed / running on your computer at any time. Conflicts, crash and freezing may occur if you have an Anti Virus installed and running on the computer.

  Also run Disk Cleanup and check if it helps.

  After back and let us know if it helped to solve your problem.

  Thank you and best regards,

  R uma - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Unable to install program streets & trips Windows, can't get through the complete installation?

  during installation the program is not to get past the Net Framework 4 appears to hang. How can I get to compete installation. I had to uninstall the program and reinstalled it, that's when it happened.

  I tried again the next day, and the program got past the Net Framework, then stopped on the fix from Microsoft.

  I downloaded the patch and that solved the final problem. Good alone knows everything that happened but I loaded it.

  The other thing that is frustrating on Microsoft Programs is when you load other Programs MS sometimes it says use at your own risk. I don't understand the problem of MS, one of MS Visual Basic programs. With this type of problem, I actually bought a MS keyboard, it was two years ago, it stopped working.

• Unable to launch programs like Skype and steam among others

  Then the other day, I restarted my PC and progressed to take on League of Legends, to my mind the customer never loaded up. However, the client patch appeared in the Task Manager. I scoured the forums to try to repair the programs and solutions failed.

  Then I tried to start Skype, he also appeared in the Task Manager, but never appeared on the screen. On other programs, Steam has attempted to update itself when laucnhed and logged into my account, but the customer never appeared, he also appeared in the Task Manager, but unlike the valuable programs he is out of itself after a short period. Battle.net client for blizzard games launched himself but lance one of his games turned out to be impossible, these games did not appear in the Task Manager.

  I tried to reinstall the files, repair the files in client files, virus scans, system analysis, malware analysis does not. Once the post I found said that they fixed their problems by changing the resolution of the screen, but when I tried the desktop just crashed.

  If someone could help me please, I don't know what to do.

  Hi 0M36A,

  Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP laptop and get a blank screen or black at startup. Try perform a reset. When you perform a hard reset note remove all USB devices and remove cards memory card reader location. Disconnect all non-essential devices. If that doesn't help try to turn on the computer, on which you begin to press F11 repeatedly until the menu opens. You can do a System Restore. I'd be happy to help you if necessary because there are many models of CV, I would need the model number. How can I find my model number or product number?
  Please respond with an operating system that you are running:
  Operating system Windows am I running?

  Please let me know.

  Thank you.

• Tried to renew my subscription to more than 24 hours, there and are still unable to use programs?

  Tried to renew my subscription over 24 hours ago and still cannot use all the adobe programs?

  In the same pop up that says "renew your membership". Look for an option named " have a different Adobe ID".

  Click top and connect you with the Adobe ID, using which you had purchased the subscription.

• I'm unable to install programs or Windows updates.

  My Vista installer does not (32 bit system).  I can not install updates Windows or any other software.  I ran each 'fix it' available.  Won't install not even the console 'fix it '.  I keep getting told to install things if this will work but that's the problem - NOTHING will be installed.  Does anyone have an answer?  I'm out of ideas/solutions/possibilities.  Thank you!  Jimmy

  original title: my windows vista installer does not work

  Yes, I tried this and all the alternatives that Microsoft has to offer.  Finally, we re-installed Vista, which, so far, seems to have solved the problem.  Thank you.

• Cannot open any programs, I think that somehow the files have been changed to .lnk files

  Original title: I'm unable to open programs in my Start Menu.

  When I click on an item in the beginning, all programs selection and click it, instead of opening, I get the name of the program, for example Microsoft Works... LNK and that's all I get the program never opens.  I think somehow that the files have been changed to .lnk files but do not know how it happened

  This happened for several months and I'm sure that there is an easy solution to return to what it was but don't know what.  I tried the system restore, but that did nothing and don't know what to do next.  Any ideas?  Thank you... betseyd112

  original title:. LNK files

  Hello

  1. what operating system you are using on the computer?
  2. did you of recent changes on the computer before this problem?
  3 are you facing this problem with a particular program or all programs?
   
  See the methods and check if that helps.
  Method 1: refer to the article for help.
  When you run an .exe on a Windows XP, Windows Vista or Windows 7 computer file, the file can start another program
  http://support.Microsoft.com/kb/950505
   
  If the problem persists, create a new user account and check if that helps.
   
   
  Method 2
  Create a new user account-
  http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account
  If you are not faced with the same question in a new user account, you can view the link below and use the steps provided to fix a corrupted - user profile
  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile
   
  Let us know the status of the issue.