I need help to undo the creative cloud
I need help to stop my subscription creative cloud and for me this site is super confusing... I keep sent in circles on a loop and can't talk to someone or get a unique phone number to talk to someone of very frustrating.
Someone at - it a phone number to talk to a real person on the phone?
What about Melissa
We are sorry that you wish to cancel your subscription. If you are facing technical difficulties preventing the use of your membership, please contact our support team directly at contact us. Please be sure to connect to http://www.adobe.com/ with Adobe ID linked to your membership before contacting our support team.
If you have a full creative cloud plan, one App or photography to the month then please see cancel your subscription or membership. Creative cloud for more information on how to cancel your subscription page to manage account.
If you have an annual plan of complete creative cloud, one App or photography and wish to cancel your membership then please contact our support team directly. (be sure to connect to adobe.com with your Adobe ID first)
If you have a full creative plan Cloud, one App or photography monthly or annual and are located in a country listed here then contact our team of assistance directly to update your member status.
Guinot
Tags: Adobe
Similar Questions
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I need help, Photoshop update on creative cloud. It says error and will not tell me why I can not download
Hey King,
Try to download the app from the link below:
Direct download links of Adobe CC 2015: 2015 creative cloud release | ProDesignTools
You can also view error download or update Adobe Creative Cloud applications
Kind regards
Sheena
-
I need help refreshing my Adobe Creative Cloud membership in Business Catalyst.
I need help refreshing my Adobe Creative Cloud membership in Business Catalyst.
Hello, I got a membership Adobe Muse and I changed it to full Adobe Creative cloud membership. The problem is when I connect to catalyst for business and try to push live a second site, he said as follows: Your Adobe Creative Cloud membership has reached its limit for hosted sites.
I think that BusinessCatalyst did not recognize jet that I change my Adobe Creative Cloud membership and does not allow me access to 5 sites that are supposed to come with my adobe creating cloud.
Please help me update my situation on BusinessCatalyst so I can post my 5 sites.
Thank you
Hello
Please join our live support by case or by live chat because this may require climbing. It seems that your account is not synchronized with your ID, adobe for any reason and will require further investigation to help solve. We will need your ID and additional details so that we can correct this for you.
- http://helpx.adobe.com/contact.html
Thank you
-Sidney
-
I'm less than 2 weeks in my DW of the trial and I had to restore my computer (PC) due to a software conflict. I went to re - install the creative cloud Desktop App and it will start downloading and then just disappears... I have no problem the first time around. I tried to restart my computer, turn off the firewall, etc. Did the same thing. Help, please. I would like to end my trial.
Temporarily disable the firewall.
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x 86) \Adobe.
Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]
Impossible to remove? Rename it to Adobe Creative Cloud centenarians.
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then go to the Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4:
Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list. If you use the Adobe Cleaner CC Uninstaller tool.
If not in the list, then download and install the Adobe Creative Cloud application and check.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe
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If I have a work permit for Creative Suite, do I need to buy Creative Cloud separately to get all features?
I have changed jobs within the Organization and took CS6 with me and probably would not get approved for additional software purchases. I hope once CS6 is purchased, creative cloud is a matter of syncing with my Adobe ID? I would use the software of CS on the road to my iPad under the same license.
#lost
Kaitlin Hello,
Cloud creative is a separate product available by subscription, so if you need the latest versions, you can buy Creative Cloud CS6 is a stand-alone product.
To buy the creative cloud, you can refer: pricing and membership creative cloud plans | Adobe Creative Cloud
Concerning
Bianka Attre
-
Any help would be appreciated! It was an old email account and he wants me to confirm a check, but I only have e-mail more!
Change account https://forums.adobe.com/thread/1465499 can help
-fake email https://forums.adobe.com/thread/1446019
-
I have a one year membership in the creative cloud. The computer, on which I had downloaded had a problem with the hard drive and that I must have wiped out whole computer. I now need help re - download the creative cloud.
Download/install the desktop application, connect and install applications subscription.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
Creative cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
Install, update, or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.html
-
whenever I open the creative cloud, it says I'm missing something, and I need to download again. But it says the same problem when I open the new download. Help!
Please uninstall creative cloud:
Uninstall or remove Adobe Creative Cloud applications
Reinstall it:
Download Adobe Creative cloud apps | Free trial of Adobe CC
I hope this helps.
Concerning
Megha Rawat
-
Hello! I have to cancel my membership for the creative cloud plan but I find no different contact of live chat. I need TO cancel before March 22. Please help me!
This is an open forum, not the Adobe support... You need Adobe support to cancel a subscription
-Start here https://forums.adobe.com/thread/1703848
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
-as well as two links that can provide more details, if the links above don't help
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-
I get the error code 204 and cannot install the creative cloud. Need help!
Currently, I'm trying to install the creative cloud but error: 204 keeps popping up stating «It seems to be a problem of access to a critical file for download...» »
Can someone help me?
Thank you
For this a little late but I just had this problem and it was my malware program which was causing the problem. Just turn it off and it works perfectly.
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Hi all, after happily using CC for almost a year he no longer works: the creative cloud icon continue on spinning and when I try to open ANY CC applications a warning saying "Adobe Application Manager is needed to solve this problem. However, it is missing or damaged. Please download and install a new copy ecc ecc. Tried all that but I'm stuck. any help, please? Thank you.
Hello
Please try following steps depending on your operating system
(Windows)
(1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)
C: / / program data (to view hidden files to see this folder)
C: / / program files 86 x files / common
C: / / program files x 86.
C: / / program files common files
C: //program files.
Go to c:/programdata/Adobe and oobe and rename it oobe.old
Go to c: / / programfiles86x/common files/adobe/and rename the oobe oobe.old and aamupdator to ammupdator.old and delete the folder Adobe application manager
Go to c: / / Users/username/appdata/local/adobe/rename in oobe to oobe.old and aamupdator.old aamupdator
Go to Control Panel/Add or remove programs and uninstall cloud creative app
Install app creative cloud from link according to https://creative.adobe.com/products/creative-cloud
Run it and it should work.
(MAC)
(1) close adobe all processes in the activity monitor (cloud Creative), synchronization of the base, CC, ccx, services for the desktop application adobe, adobe office, CIB Adobe updater AAM Broker service
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.
(3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.
3) navigate to the location following support/adobe application and rename in oobe to oobe.old and aamupdator.old aamupdator.
(4) place you ~/Library/application support/adobe/oobe and rename in oobe to oobe.old and aamupdator.old aamupdator.
Cloud creative library and remove 5 open application).
(6) open utility library of the application itself and delete Adobe application manager and creative cloud
(7) install creative cloud from link according to https://creative.adobe.com/products/creative-cloud
(8) launch cc app and it should work properly
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Hi, I bought the creative cloud for a year. I uninstall and now I need to install it again, but whenever I connect my productnumber write he still wants me to buy the product I already bought. How to install after uninstalling it?
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
-
Hello the Muse team!
I've heard Adobe Muse receives a new version that has the ability to sensitive Web design so I am interested.
I registered here:
Adobe Muse Private Beta Program
However, he repeats to me
"You must be a subscriber to the creative cloud or Muse to participate."
Who I am. I am a subscriber of the Plan of photography. I have no trouble using Photoshop CC.
I gave him my Adobe ID and password, but no effect. It just won't connect.
Am I missing something here? This what should I do to get this beta of Adobe Muse?
Hope someone can help me.
Thank you.
The plan of the photograph does not Muse. Your need to be a subscriber to individual creative cloud or Muse. To be part of the beta, you must have a paid subscription that includes the Muse.
-
I need restore my laptop. How to reinstall the creative cloud?
my computer is infected by ransomware and need to reformat. It is easy to reinstall the creative cloud? How can I reinstall it?
Hello
You can download the installer for Creative Cloud from here:
Creative cloud help | Creative cloud desktop.After you install the creative Cloud desktop application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications
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I need help to put the soft ware on
Hi Leonard,.
Please refer to the help documents below to download the application Adobe CC:
Download, install, update or uninstall applications
For the CC desktop application, you can install any application.
Kind regards
Sheena
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