I need to download a copy of CS5. Mine does not.

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  Hi Jkfitz2,
   
  Welcome to the Microsoft Answers Forum community!

  first of all, I suggest you to re-register the windows installer. To do this, please follow the steps below:

  Step 1:
  
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  2. in the "Open" box, type "msiexec /unreg", and then press ENTER.
  3. in the menu 'Start', click 'run '.
  4. in the "Open" box, type "msiexec/regserver", and then press ENTER.

  For more information, please see the link below:
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  Step 2:

  Also I suggest you to start the Windows Installer service.

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  Also I suggest to restore the windows components update, try to fix it.
  Please see the link below to fix:
  http://support.Microsoft.com/kb/971058

  I hope this information helps. Please get back to us if you have any other questions on this subject.

  Thanks and greetings
  Mir - Microsoft Answers Support Engineer                                                              
  Visit our http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads

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