I own a PC G62 and won't start

I own a laptop G62 and today, I just modify my document and suddenly Word froze and then the PC just froze. I just let it about 10 minutes, I was wondering if it would be free, but I wouldn't, so I forced stop with the power button, and I restarted. Then, I started the Windows in normal mode, (common parameters), and when he says 'starting windows', 'windows' image will not be displayed. So I restared again once and entered the system diagnostics, run the start test, and it showed:

Start time / Type / result / ID failure / Descroption

29/04/11 13:53:05 start doesn't have a hard disk of 1 OU657W-52D5KP-XDOO2J-6ORMO3

So, what should I do? I had this problem once, and I changed the entire hard drive. Help, please

Hi Eric,.

If you do not already have one, create a Windows 7 recovery CD.  Download the ISO relevant among the links below.

Windows 7 32 bit

Windows 7 64 bit

You must use an app like ImgBurn to burn the ISO to a CD.  One time created, or if you already have this, insert the CD and restart at the start of it.  Select repair.

When you get the recovery options, select 'Start repair' and see if it helps the cell to start - if Windows starts now, when it has fully charged, follow the procedure below.

In the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

sfc/scannow                (Note that there is a space between sfc and /)

Let the entire process, then the output type and press ENTER.

Then, click on the Start Menu, click computer, left click Local disk C once to highlight, right-click Local disk C and select Properties.  Click the Tools tab and then click on the button "check the drive for errors.  In the next window make sure that both boxes are checked, then click Start.  Part of this process will require a reboot to check the disk.

Kind regards

DP - K

Tags: Notebooks

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