I paid 19.99 monthly subscription as a student and downloaded creative cloud but applications have a "trial expired" message, what should I do?
What can I do to fix this?
I am using Windows 7 I have disconnected several times and signed again. I've also uninstalled twice creative cloud and installed again, but still not the same error
Tags: Adobe
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Paid for creative cloud, but still says Dreamweaver trial is expired?
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Thanks, but it resolved. It was only delayed by validating my creative cloud membership.
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I received an email from Adobe that they received my payment and I have a subscription for one year, but in the desktop application Adobe Creative cloud en CC Lightroom Photoshop CC are still a trial version. I me announced on the Lightroom CC app which results in the evolution to version 6 of Lightroom. But when I open the Lightroom app I get a message that I have only 3 days left to use.
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FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
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My Admin gave my a Cloud Creative License and I had to create this account to have access to it. When attempting to activate the license creative Cloud, I get an error message aking me to put end to all current subscription. Any clue?
Yes. I understand.
It seems to be a server problem.
I would advise you to Contact the customer to report this issue and get it resolved.
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Thank you!
Have you tried this: https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
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Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay for it.
Aileen,
Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?
Kind regards
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I travel to another country and my creative cloud doen't work. What can I do?, the error that says I don't paid subscription, but I already pay.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html -
I have a monthly subscription to Adobe Acrobat and my credit card details are no longer valid. How can I change my billing information? I'm not 'manage my account '.
Hi Tara,
You may wish to consult the Doc KB: https://helpx.adobe.com/creative-cloud/kb/change-account-payment.html
Kind regards
Rave -
I paid for creative cloud 49 euros in the month, but applications are in trial version
I paid for creative cloud 49 euros in the month, but applications are in trial version
Log, activation, or connection errors. CS5.5 and later versions
Mylenium
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I bought an annual subscription from month to month with Adobe Creative Cloud. I have installed on my Mac apps but when I downloaded Adobe Creative cloud on my PC, it's wanting to download me new applications of 2014 and there is no way to download previous versions for my PC. What should I do? I can not even cancel my subscription because Adobe has hidden this option.
Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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@AdobeSupport
I paid for a month to inspect the Adobe and the Chrome plugin is still telling me that I have to upgrade. I need this job.
Thank you.
SOLUTION:
In my case I had to uninstall the Adobe Edge inspect exe (Windows) of the control panel. Uninstall the Plugin Chrome and quit the installer of creative cloud.
I then restarted the CC Setup program, then I'm went to the Adobe download page inspect, clicked on the download button, THEN installed the Plugin Chrome.
I guess that when in doubt, reinstall everything.
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Why?
I find something on the mode of language and age, but all right.
where is the problem?
Download/install the desktop application, connect and install applications subscription.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.htmlCreative cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.htmlSign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.htmlHelp of activation & deactivation
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to'sInstall, update, or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.htmlInstall creative Cloud applications
http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud. -
Hey, I bought the credit card annual plan (per month) for illustrator, but I received my serial number! What should I do? Help!
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
.
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Download creative cloud redirects to plans despite a subscription
So I've been struggling with download creative cloud for a few days in order to run the program in wine on Linux. All I need is to download the app, yet whenever I visit Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial and click on download, it redirects me to the pricing and membership creative cloud plans | Adobe Creative Cloud. Now I have already purchased a subscription, and I am connected. I tried going through the steps to pay for it again, but just I already paid the page tells me and that's all. Is there a mirror that I can download from without all those annoying errors?
I decided to run a virtual machine instead. Thank you.
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I paid for the following year of usig creative cloud, but the product is still in the expired State
Despite I see the transaction succeed in the properties of the product. I can't open Photoshop: it
say that I did not have a license. What I can do in such situation and how I can use Photoshop now?
[Duplicate message deleted... post the same question more than once is confusing... MOD]
[This is an open forum, not a direct line to Adobe support... you have to wait a response]
Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial
- and Troubleshooting FAQ https://forums.adobe.com/thread/1962238
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-If you have more than one email, but of course you use linked to your subscription
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
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