I purchased Adobe CC but got only the trial version on a second computer

Similar Questions

• I have recently subscribed to the CC but offered only the trial versions of applications to download.

  I recently joined the creative cloud and wish to start to download all the applications I need; However, I am only offered for download trial versions.

  Thank you for your response, Mylenium.

  Turn on this morning, the question seems to have disappeared/rectified, unless I have to do or check anything.

• I have only the trial version of adobe after effects cc but is possible that I can use the plugins on this?

  I have only the trial version of adobe after effects cc but is possible that I can use the plugins on this? Specifically trapcode particular cc

  The trial version is any different from the full version, except that it works for 30 days.

• activate my membership and paid for it as well, but the creative cloud app shows only the trial versions of the programs? What does that mean? Cause I followed the installation steps, and when I try again it says my installation code has already been

  I activated my subscription and paid for it as well, but the creative application cloud shows only the trial versions of the programs? What does that mean? Cause I followed the installation steps, and when I try again it says my installation code has already been activated?...

  Kindly Contact customer and details of payment verified. [Make sure that you are connected to the Web site with the valid Adobe ID under which the product is licensed].

  
  

  
  

• I bought a 1 year of InDesign subscription plan, but this is the trial version again and asks me to buy a subscription...

  I bought a 1 year of InDesign subscription plan, but this is the trial version again and asks me to buy a subscription...

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I use the plan of the photograph of my macbook, I bought mac pro and download photoshop but this is the trial version

  I use the plan of the photograph of my macbook, I bought mac pro and download photoshop but this is the trial version

  First try you out and back creative cloud: log in and log out of the desktop Adobe Creative Cloud application

  If this does not help, you can go on Adobe.com and connection, select Manage my account, then pick plans and products.

  You should be able to see the plan, that you subscribe to here if the order/payment form is completed.

  Please note that it may take 2-3 days to process an order, excluding weekends, so this does not yet appear, continue to use the trial until the payment goes through.

  If the plan arises but you're still to see trial, please see this link:

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  Please let us know if that helps.

  Guinot

• I used "msconfig, in an attempt to speed up my laptop. I did something wrong and I can not enter the first 13 items, only the trial version. I'm on vacation and he would like you could give me a temporary serial number fo three weeks please. Phil M

  I used "msconfig, in an attempt to speed up my laptop. I did something wrong and I can not enter the first 13 items, only the trial version. I'm on vacation and he would like you could give me a temporary serial number three weeks please. Phil McMillan

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

• Hello, I am a student and I'm updating all my Adobe software and I have the trial version now! WHY?

  Hello, I am a student and I'm updating all my Adobe software and I have the trial version now! WHY?

  Hello

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• How to install the free trial version on a second computer?

  How to install the free trial version on a second computer?

  Download the 2nd computer installation files.

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC | XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7
  • Photoshop Elements: 10, 11, 12, 13. 9,8,7
  • Lightroom: 6| 5.7.1| 5 | 4 | 3 | 2.7 (win),2.7 (mac)
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

  window using the Lightroom 3 link to see these "important Instructions".

• Creative cloud paid, but always just the trial version

  Hey, my boss just bought the creative cloud and invited me by mail to download on my mac. now, I am only allowed to download the trial version. but we already paid... What do I do?

  Johanna, please try to disconnect and reconnect to creative cloud.

  • https://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
  • https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Let us know if that helps.

• I bought creative cloud but I use the trial version

  Hello.

  Last month, I bought Creative Cloud Student and Teacher Edition for one year. I used the trial version for a month and it expired today, but now I can't use the full version. My membership details said that I indeed bought the CC, but it doesn't seem to work. The account is the same, everything seems as it should work. Unfortunately, this isn't. When I enter the redemption code, it says that the code has already been done. Can someone help me?

  I have a MacBook Pro 13 "mid-2012.

  Hello

  I have the fix, been makes me crazy, so had to go at the bottom of this, follow these steps (on Mac):

  Go / go to the folder / and Type ~/Library

  Next opening of Application Support / Adobe / OOBE

  Place opm.dp in the trash, make sure that you have to empty it if you cannot you must ensure all Quit creative cloud applications include Creative Cloud Desktop Application

  Then go / go to the folder / and type / library

  Next opening of Application Support / Adobe

  Scroll down and rename SLCache to SLCache_old

  also rename SLStore to SLStore_old

  That's all. Launch no matter what Application of CC, will launch the Application Manager, click to register, sign in, then the application should open without any problems

• Why did Adobe Muse 2014 returning to the trial version?

  I loaded Muse this morning and he told me that there was an update, so I downloaded Adobe Muse 2014. When I try to load it, it goes in trial mode. If I say I want to license it, it asks for a serial number. I don't remember having a serial number for Muse, it connects with just my Adobe version identification code still works fine, but the new one keeps bring up the screen of the trial version.

  I tried to discuss with a representative of Adobe twice, but both times have been told it is a 'technical' matter and I will be transferred to the appropriate Department. That's when the cat goes dead. I just want some help getting Muse 2014 to work!

  Well, I now have this sort. Here are the steps, he must, if it happens to someone else.

  1. click on the "Finder" icon Select the folder "Applications".

  2. open the "Utilities" folder and select "Terminal".

  3. type the following command.

  sudo nano/private/etc/hosts

  4. Enter the password associated with the user of the OS when prompted

  5. If all the entries in the host file include keywords such as "ims" or "adobe", please remove these entries.

  6. press CTRL + o to save the file

  7. press Ctrl + x to close the file

  8. after the closure of the nano dialog box, type the following in the Terminal window and press 'Return '.

  dscacheutil - flushcache

• I've transferred my CS 6 to a new computer applications and now can't access Illustrator, only the trial version of the creative cloud. How can I access to software that I own?

  I bought a new Mac Pro, transferred my CS software on it from my old Mac Pro, now I can't access Illustrator, only the version of cloud of the trial. How can I use the software that I already bought?

  Just to clarify, in the case where this help anyone. I transferred more SC around 6 to help Apple migration assistant, and the only program in the suite that could not be accessed except through the trial version of cloud was the Illustrator. After that more than an hour on the Adobe support chat, turns out that I needed to follow the guests to buy cloud version, then type the serial number of my CS software at some point in the process. There you go.

• Trying to install CC applications on the second computer, but can only access trial versions.

  Hi, I just subscribed today (permit student) CC.  I installed everything on my iMac and everything works fine, but after installing the software on my Macbook, it won't let me run 30 days trial versions.  As far as I know, I'm allowed to activate my apps on both machines. Anyone know what could be the problem?

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

• Black Friday student - how update the apps - CC Version offers only the trial version

  I purchased the student discount Friday black version of a subscription to creative cloud for $15.99 / month and paid in full. I expected all my apps to have the option 'Install' CC versions of them (Photoshop, InDesign, Illustrator, etc), but instead it only offers me 'Try' to complete a trial. Shouldn't they automatically in day for the CC versions?

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium