Sign of creative cloud by a failure. Failure. FAILURE.

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• Unable to sign in creative cloud

  I googled this problem and based a lot of discussions about this, but none of the solutions have worked.

  When I try to connect to CC I get the following error:
  

  This computer belongs to a network, but other computers on the network can use the software very well. The computer next to me works fine...

  According to the PDApp.log, it seems that this computer will not simply choose information from the proxy server on the computer.

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | P7Native |  |  | 10216. Perform store token device

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | IMSLib |  |  | 10216. Running fetch IDP answer key...

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | IMSLib |  |  | 10216. Do not get local in the XML of entry when calling IMS_fetchIDPResponseForKey

  08/08/16 10:07:01:185 | [WARNING] |  | USS | OPM | IMSLib |  |  | 10216. Do not retrieve state in the input xml file when calling IMS_fetchIDPResponseForKey

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | IMSLib |  |  | 10216. With the help of environment:https://ims-prod06.adobelogin.com

  08/08/16 10:07:01:185 | [WARNING] |  | USS | OPM | IMSLib |  |  | 8496 | threadProcHandler RequestData imsRef 46845816

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | No record found for the fields in opm_getValueForKey

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | IMSLib_OPMWrapper |  |  | 8496 | Failed to get key value in OPMGetValueForKey area: OOBE subdomain: ProxyCredentials key: ProxyUsername

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | IMSLibHelper |  |  | 8496 | Cannot get the local db user name in getProxyCredentialsFromLocalStore proxy

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | IMSLibHelper |  |  | 8496 | Unable to get proxyCredentials from the setProxyCredentialsForHTTPRequest store

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | IMSLibHelper |  |  | 8496 | Authproxy credentials defined successfully in SendHTTPRequest in IMSLibHelper

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:01:186 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | No record found for the fields in opm_getValueForKey

  08/08/16 10:07:01:186 | [INFO] |  | USS | OPM | IMSLib_OPMWrapper |  |  | 8496 | A failed by obtaining the key value in the subdomain of the domain: IMSLib OPMGetValueForKey:https://ims-prod06.adobelogin.com key: ConnectionInitiatedTime

  08/08/16 10:07:01:186 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:01:187 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | size of the return value: 12 by opm_getValueForKey

  08/08/16 10:07:01:187 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:01:187 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | Successfully recovered opm subdomain of domain value: IMSLib:https://ims-prod06.adobelogin.com key: LastAttemptTime to opm_getValueForKey

  08/08/16 10:07:01:190 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:01:195 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | size of the return value: 3 in opm_getValueForKey

  08/08/16 10:07:01:196 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:01:197 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | Successfully recovered opm subdomain of domain value: IMSLib:https://ims-prod06.adobelogin.com key: FailureAttempts to opm_getValueForKey

  08/08/16 10:07:01:207 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:01:207 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | Updated opm.db to the subdomain of domain fields: IMSLib:https://ims-prod06.adobelogin.com key: ConnectionInitiatedTime to opm_setValueForKey

  08/08/16 10:07:01:216 | [INFO] |  | USS | OPM | Connector |  |  | 8496 | GetIEProxyInfo - failed to get the proxy to the url, error: 12180

  08/08/16 10:07:01:216 | [INFO] |  | USS | OPM | Connector |  |  | 8496 | GetIEProxyInfo - Proxy Url is

  08/08/16 10:07:31:216 | [INFO] |  | USS | OPM | Connector |  |  | 8496 | The returned HTTP HTTP_Status:0 HttpCommunicator error: 0

  08/08/16 10:07:31:216 | [INFO] |  | USS | OPM | Connector |  |  | 6296. WINHTTP_CALLBACK_STATUS_REQUEST_ERROR...

  08/08/16 10:07:31:216 | [INFO] |  | USS | OPM | Connector |  |  | 6296. WINHTTP_CALLBACK_STATUS_REQUEST_ERROR failed with code: 12017

  08/08/16 10:07:31:229 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:31:229 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | Has been properly deleted records in opm.db for the subdomain of domain: IMSLib:https://ims-prod06.adobelogin.com opm_deleteRecordForFields of the key: ConnectionInitiatedTime

  08/08/16 10:07:31:229 | [INFO] |  | USS | OPM | IMSLib_OPMWrapper |  |  | 8496 | Has been properly deleted records from opm for subdomain of the domain: IMSLib:https://ims-prod06.adobelogin.com key: ConnectionInitiatedTime

  08/08/16 10:07:31:229 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:31:230 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | size of the return value: 3 in opm_getValueForKey

  08/08/16 10:07:31:230 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:31:230 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | Successfully recovered opm subdomain of domain value: IMSLib:https://ims-prod06.adobelogin.com key: FailureAttempts to opm_getValueForKey

  08/08/16 10:07:31:314 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:31:314 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | Updated opm.db to the subdomain of domain fields: IMSLib:https://ims-prod06.adobelogin.com key: FailureAttempts to opm_setValueForKey

  08/08/16 10:07:31:353 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:31:353 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | Updated opm.db to the subdomain of domain fields: IMSLib:https://ims-prod06.adobelogin.com key: LastAttemptTime to opm_setValueForKey

  08/08/16 10:07:31:354 | [WARNING] |  | USS | OPM | IMSLibHelper |  |  | 8496 | Could not get the answer to the success of the connector when processing in SendHTTPRequest, HTTP status: 2

  08/08/16 10:07:31:354 | [INFO] |  | USS | OPM | IMSLibHelper |  |  | 8496 | the user did not select "Remember me", proxy data are not saved in the local store

  08/08/16 10:07:31:354 | [INFO] |  | USS | OPM | IMSLibHelper |  |  | 8496 | Failure of HTTPRequest in fetchAccessTokenForDeviceToken

  08/08/16 10:07:31:354 | [WARNING] |  | USS | OPM | IMSLib |  |  | 8496 | Cannot generate the accessToken when running fetchAccessTokenForDeviceToken

  08/08/16 10:07:31:354 | [WARNING] |  | USS | OPM | IMSLib |  |  | 8496 | Error-21 imslib in showAAMcallClientCallbackFn

  08/08/16 10:07:31:354 | [INFO] |  | USS | OPM | IMSLib |  |  | 8496 | Customer with a response callback and State function call: 21

  08/08/16 10:07:31:354 | [INFO] |  | USS | OPM | P7Native |  |  | 8496 | To make the imslibCallback...

  Any ideas?

  I managed to find a solution to this problem.

  (1) remove the OOBE folder located at c:\users\"user"\AppData\Local\Adobe

  (2) on the page in Internet Explorer LAN settings, I had to uncheck "automatically detect connection settings. Information about our Proxy has already filled below that.

  Once this file has been deleted, and this option is unchecked, I was able to sign creative cloud and download applications.

• Cannot sign in Creative Cloud Desktop App?

  When I try to connect I get "Adobe ID and password do not match." Please try again. ' When I go to the adobe Web site it lets me connect very well. But when I try to connect to the app it does not accept my password. I even tried to change, still does not accept. I tried to do the forgotten password thing, but the email from adobe will never send. Please help

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I sign of Creative cloud on a single computer in order to open the Captivate on a different computer.

  I have a subscription to Creative cloud and a separate subscription of Captivate. I use the cloud on a PC and Captivate on another PC. These two are working PC. I also use my subscription of cloud at home. When I go to work and try and open Captivate it forces me to disconnect other computers and reconnect. I don't have to House of Captivate. Never installed on this PC. Why do I have to disconnect other computers that use only the cloud when Captivate is not part of the creative cloud? I understand that Captivate and the creative cloud are both on the same ID, but they are not all part of the same package. And before you go, it doesn't matter what version of what whether, or what operating system I have, or what I'm trying to do (other than signing in). It is simply the Adobe ID, put in place.

  Thanks in advance.

  Adobe think you a subscription used on 3 computers.

  I'm not sure can someone help except if you change the related adobe id one of the two subscriptions, but if anyone can, it's adobe stafff.

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• How to sign in creative cloud as a student?

  My teacher asks and wants us to know why adobe creative cloud applications without having to be signed in his. Could use us it offline?

  Once you download and activate, you MUST always log on the calendar below to check your subscription

  Cloud status check 30-or-99 days https://forums.adobe.com/thread/1549838

• Sign of creative cloud problems

  Creative Cloud desktop application is connected to a non-existent e-mail address, witch naturaly cannot be verified. I can't sign connect with the real address, I can't uninstall. I was stuck in this kafka nightmare ' ish this morning - please help.

  Why can't I log out?    https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  and if you need to uninstall, CC help | Uninstall the creative desktop application Cloud

  and if you uninstall all cc, you should probably own by the use of the Adobe Creative Cloud cleaning tool to solve installation problems

• How to sign out creative cloud?

  Hey,.

  Today, I bought the Adobe student version...  And when I tried to download it I saw that I was logged in with my old account and I don't know how to logout and login after with another account... I had the old account because I have the trial version of After Effects minimum and made a new account when I bought the student version... Can you help me with a disconnect? =)

  Thank you!...

  BTW: Sorry if my English isn´t perfect

  Hi Jonas van Essen

  1. Launch of creative cloud

     • Mac OS: Go to Applications > Adobe Creative Cloud > Adobe Creative Cloud.
     • Windows: On the Start menu, click findand type Adobe Creative Cloud.

  2. Click on the gear icon in the upper right and select Preferences.

     

  3. In the Preferences menu, under general, click the account tab.

     

  4. Click sign out of creative cloud.

     

  5. When you are prompted, sign in using your Adobe ID (usually your email address) and password.

  Please let us know if this has been helpful.

  Concerning

• Cannot sign Adobe Creative cloud with wrong email

  AlHello,

  I created an account to download Adobe Creative Cloud. After downloading, I opened creative cloud and he asked to check my e-mail address, except that I misspelled my email address. The email is part of a private domain so I can't create an email that fits him and there is no way to disconnect from creative cloud because it remains on the verification page.

  I tried to uninstall and install creative cloud, I also tried to follow these steps:

  Delete the OPM.db file:

  1. Close the creative cloud application.
  2. Navigate to the OOBE folder.
     Mac OS: /Users/ [user name] / Library/Application Support/Adobe/OOBE
     
     
  3. Delete the file opm.db.
  4. Launch the creative cloud.

  
  

  
  Although it still does not work.

  How can I connect to creative cloud with my real account when it is stuck on test screen with incorrect email that I do not have access to?

  Hello

  Greetings from Adobe!

  Contact us please contact customer service

  Kind regards

  Gary singh

• I can't sign in creative cloud.

  Hi all.  I keep on being rebounded on the screen "You have been disconnected" right after that I entered my credentials.  I leave creative cloud and he began it upwards again.  Are there steps I should do, or simply to wait out and perhaps it will resolve itself?  Thank you.

  Please check: Adobe Creative Cloud connection errors

• Cannot sign in creative cloud... once again!

  Try to run Adobe Muse to complete a project.  It is said there is an upgrade, but I don't dare try that now.

  He says so I need to reconnect, but when I do I get

  "An unexpected error has occurred. Please try again later.  I-2 "."

  It's incredibly frustrating - it's the second time in as many weeks that I have been unable to work because of a problem with the creative cloud.

  The last time, delete this file

  C:\Users\%username%\\AppData\Local\Adobe\OOBE\opm.DB

  
  

  solved the problem (although I've always had to reset my password twice).  But I can not remove this file now because he says

  
  

  The process cannot access the file because it is being used by another process.

  
  

  There are four processes called " " Adobe CEF Helper.exe' running. Three can be killed (and Yes, I am an administrator); the fourth can be killed, but returns immediately.  I have a bunch of stuff open (sessions of Visual Studio and the text editors) and I really want to reboot.

  
  

  Why is it so bad?  This software costs a lot of money and it is inexcusable that legitimate clients download regularly harassed because Adobe can't keep their database directly.

  
  

  < sigh... >
  

  
  

  
  

  Finally restarted.  Tried to delete this file again:

  C:\Users\%username%\AppData\Local\Adobe\OOBE\opm.DB

  and he was always blocked.  Hunted down and killed all the processes in the system with "Adobe" in the name or the path.  Then I managed to remove this file, and now, well, Adobe Muse was able to connect and now runs again.

  So far all other Adobe applications also seem to work.

  GRRRR... I wish that adobe would cease to treat all clients as thieves.

• Need help with signing off creative cloud, but he's stuck to me to check an email for an account I have not

  Any help would be appreciated! It was an old email account and he wants me to confirm a check, but I only have e-mail more!

  Change account https://forums.adobe.com/thread/1465499 can help

  -fake email https://forums.adobe.com/thread/1446019

• Unable to sign in creative cloud app, password invalid

  Ive downloaded the installer but when I try to connect it says that my passowrd is wrong that is not after trying to reset my password several times.

  Hi LouisBerry,

  I understand that you have tried generating the password reset link by clicking on "having connection problems" & you are unable to get that mail to reset the password. If this is the case, it is advisable to contact the Support from Adobe.

  Kind regards

  Baudier

• cCan can't sign creative cloud updated Photoshop/Lightroom.  The user name and password does not work

  I can connect to Adobe - but I can't sign in creative Cloud using the username and password I wrote down, or my Adobe user name and password.  Adobe Creative Cloud

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Can't download Acrobat creative cloud?

  I'm trying to download the new Acrobat, but I get an error saying systematically "we encountered the following problems: genuine Adobe software Validation failure." The product you want to install is not a true software of Adobe and seems to be false. "Can someone help me with this problem please?

  Hello

  See the following topics:

  Inability of verification of authentic software Adobe with PSE 13 DVD

  Authentic creative cloud software validation failure

  Hope that helps!

  Kind regards

  Sheena

• Can not uninstall the CC with Lightroom or Photoshop CC using FREE creative cloud

  I tried Lightroom CC and CC in Photoshop using 30 day trials.  Just before the end of these tests, I bought Lightroom CS6 and Photoshop CS 6 stand-alone applications.  Whenever I tried to sign in creative cloud, I received a message that my trial was expired. So, I reinstalled the FREE creative cloud and he ran in order to uninstall CC with Lightroom and Photoshop CC but not appear in the list of installed applications, they are shown with only the option "try."  In the meantime my Lightroom CS6 now does not open.  I don't know, but in a rush, I had installed Adobe Application Manager 10, thinking that would help, but it might be what is in confliict with Lightroom CS6.  Photshop CS6 always opens but strangley "recent files" option on the "open file" menu dropdown is now "clear".  I cannot uninstall Adobe Application Manager 10, Photshop CC or CC with Lightroom feature Microsoft 10 UNINSTALL APPS.  Can someone telll me what I need to do?

  Cloud of reading resumes https://forums.adobe.com/thread/2089127 for ideas (see answer #1).