I type in my creative Cloud redemption code and I get an error

Similar Questions

• I tried to download creative cloud various times and I get the error code A12E5 to help

  

  Hi Strangepurple,

  I apologise for the inconvenience that you have been facing. Please try to download from direct link: http://prodesigntools.com/adobe-cc-direct-download-links.html.

  Please follow the very important instructions before downloading.

  Kind regards

  Romit Sinha

• No Active creative Cloud redemption code?

  I bought a cloud creative well my school library and I took just to try and buy, download and install programs, but he says that my redemption code is not active. What I can do / who should I contact for this topic? (I have a Mac, if that makes a difference at all). Thanks in advance!

  -Meg

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Adobe Creative Cloud Redemption Code

  Hello

  I am a student of the Academy of Art University (SF, CA) online and I have trouble with my Adobe Creative Cloud membership renewal. I am in Italy at the moment and I'm on a Mac. I already followed all the steps, and I've already got my redemption code. Unfortunately when I insert it, the system says "this card has already purchased in a country that does not match the one specified on the Adobe ID" so I'm not able to go forward.

  Can I ask you a help with that?

  Thank you very much in advance,

  Denise

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I bought the creative cloud education edition and I have a redemption code.  I work on my pro surface.  I have my redemption code and I get to the screen where I'm supposed to enter, then everything freezes.  I can't enter a thi

  How to enter my redemption code?  I have a Pro Surface.  I bought the educational version of creative cloud.  I can access the page where I enter my redemption code, but then everything freezes.  I can't get into a single piece of information.

  Hello

  Please check the system requirements for creative cloud:-http://helpx.adobe.com/creative-cloud/system-requirements.html

  To swap your redemption code, go to: https://creative.adobe.com/redeem

  Make sure you connect with the adobe id that you will use with this page.

  After that to download Creative Cloud App, go to: https://creative.adobe.com/products/creative-cloud

  Let us know if this helps

  Kind regards

  Bani

• When I run creative cloud on my desk, I get an error of download under Apps.  It will load all the apps.

  

  I installed, reinstalled, uninstalled and restarted my computer.  There is no attached download error code.

  Hi Mary,

  Please refer to the threads below where this issue has been addressed:

  Creative cloud "Download error" message

  Persistent Cloud error - error download - creative

  Kind regards

  Sheena

• My brother-in-law works for your company and he bought the creative cloud for me and gave me a redemption code to use to download. However, I live in the Japan and her suitor that he bought in a different region and I can't download it. What sho

  My brother-in-law works for Adobe and it bought creative cloud for me and he sent me the redemption code to download. I live in the Japan and its telling me that it was bought in a different region. What should I do to redeem here. I tried to change my region in the United States and I don't think it works.

  Hi Trey,

  You may need to create an Adobe ID to use the code, for more information, please visit this link: redemption code help

  Once you have created a new account with the region of the United States, please follow this link to redeem your code: https://redeem.licenses.adobe.com/getserial

  Kind regards
  Rahul

• Why? What is the solution? iMac, Yosemite 10.10.5, will not install Adobe Creative cloud, no code displayed

  Why? iMac, Yosemite 10.10.5, will not install Adobe Creative cloud, no code displayed

  I'm on Windows, but have a few links saved... Mac may help (or maybe not, as I said, I'm on Windows)

  Fix possible Mac 10.10.4 (at least for Premiere Pro) https://forums.adobe.com/thread/1891705

  10.10 mac. ? sometimes has problems, often related to the 'default' permissions that need to be changed

  -solution https://forums.adobe.com/thread/1689788 of a person

• I have a problem downloading the complete costume. Only 41% downloaded and it says this "Creative Cloud desktop could not be updated. (Error code: 50) Contact Customer Support

  I have a problem downloading the complete costume. Only 41% downloaded and it says this "Creative Cloud desktop could not be updated. () Error code: 50) Customer Contact

  Meresianak73703965 you use the steps listed in the "failed to install" error Creative Cloud Desktop application to reinstall the creative Cloud Desktop application?

• I'm subscribed to creative cloud in November and I am newly a student. Is it possible to convert my subscription to pay the price "student"?

  I'm subscribed to creative cloud in November and I'm newly student since January. Is it possible to convert my subscription to pay the price "student"? I searched but I can't find the answer. Thank you!

  First of all, contact Adobe to cancel your current subscription

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Second, Adobe for education... Start here https://creative.adobe.com/join/edu

  Educational https://creative.adobe.com/plans?plan=edu

  FAQ https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html

  When you purchase a subscription to education, the terms you "click to accept" should be clear about the first/last years

  -Intro price http://forums.adobe.com/thread/1448933?tstart=0 one can help

  http://www.Adobe.com/products/creativecloud/students.edu.html

  http://www.Adobe.com/education/students/student-eligibility-Guide.edu.html

  Redemption Code https://creative.adobe.com/educard

  Proof of ID http://www.adobe.com/store/au_edu/academic_id.html

• I got my redemption code and serial number, but when I try to download, it tells me "page not found". I tried several browsers, nothing helps. any suggestions?

  I got my redemption code and serial number, but when I try to download, it tells me "page not found". I tried several browsers, nothing helps. any suggestions?

  Hello

  Please refer to the help documents below to download the application Adobe CC:

  Creative cloud to desktop

  Download, install, update or uninstall applications

  Kind regards

  Sheena

• Hello. I just installed creative cloud for mac. I wanted to install lightroom and photoshop but creative cloud says that he has a download error. How can I solve the problem?

  

  If this does not work, follow the steps below and check:

  N ° 1)

  Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

  (Applications > Utiliites)

  Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

  Step 2)

  Trash Adobe Creative cloud from Applications Eh well.

  Step 3)

  (1) right-click on the icon in the Finder, then select the option "Go-ToFolder .

  (2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)

  ~/Library

  (3) then navigate to Application Support > Adobe.

  Open file Adobe and trash folders named AAMUpdater and OOBE.

  Step 4)

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.

  (2) you will get a text box, type in the following command and then press the 'return '.

  / Library

  (3) then navigate to Application Support > Adobe.

  Open file Adobe and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.

  Step 5)

  Click on the link below and download & run the cleaning of Adobe tool:

  Select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."

  http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg

  Step 6)

  (1) if it please click on the icon of the Apple menu and select System Preferences, then click Network.
  (2) choose the network that is currently connected to the internet can you Ethernet or Airport (Wireless).
  (3) then click on the Advanced button, then click proxies.
  (4) to the title of "Select a Proxy Server to configure" uncheck all checkboxes proxy, can uncheck "Use FTP Passive Mode (PASV)".
  (5) then click on the Apply Now button.

  
  

  
  

  
  

  Step 7)

  Click on the link below and download the creative Cloud configuration file and use it to install the creative Cloud Desktop application.

  https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg

• Hi when I tried to install the creative Cloud I recived a messege "Media DB Error: 12»

  Hi when I tried to install the creative Cloud I recived a messege "Media DB Error: 12»

  Hello Mara,

  Please check the help below document:

  Output code 15 installation | Mac OS X | CCM, CS6

  Kind regards

  Sheena

• Cannot install Creative Cloud desktop update and complete software lost

  Cannot install Creative Cloud desktop update and complete software lost

  Hi Titanouk,

  Besides what % Rajashree 20Bhattacharya suggested you can also make reference to: error "Unable to install" received when installing Adobe Creative Cloud desktop App.

• I bought DC Acrobat Pro from Best Buy.  I received a redemption code and find my serial number.  When I try to install Acrobat I tells me that I use and incorrect serial number.  Help!

  I bought DC Acrobat Pro from Best Buy.  I received a redemption code and find my serial number.  When I try to install Acrobat I tells me that I am using an incorrect serial number.  What should I do now?  Help!

  Hi mlhightree,

  Please visit this link:redemption code help .

  Let us know if you face any problem.

  Thank you!

  Shivam