I use Photoshop Elements on an imac, and it has stopped working. I don't know the product key number.
I've been using Photoshop elements in an imac for nearly two years without problem. There is a month program during startup, or when I get home in the finder and asking a .jpg file to open in the elements to note: "Photoshop elements 12 Publisher has closed unexpectedly"... the following computereeze:
ATH: | / Applications/Adobe Photoshop elements Editor.app/Contents/MacOS/Adobe Photoshop elements 12 12 Editor |
Identifier: | com.Adobe.pse12editor |
Version: | 12.0 (12) |
Item App ID: | 768610744 |
The external application ID: 192852631
Code type: | X 86-64 (native) |
Parent process: launchd [257]
Responsible: | Adobe Photoshop elements 12 Publisher [6252] |
ID of the user: | 70 s |
Date/time: | 2016-01-12 13:44:10.714-0800 |
OS version: | Mac OS X 10.9.5 (13F1507) |
Report Version: 11
Anonymous UUID: 795E156E-BE05-59F7-984C-6BF8C7B7AA60
Sleep/wake UUID: D5BAA4E5-1E31-4CCB-A7BA-6A8A1C132F7E
Crashed thread: 0 dispatch queue: com.apple.main - wire
Exception type: EXC_BAD_ACCESS (SIGSEGV)
Exception codes: KERN_INVALID_ADDRESS at 0x00000000000000b1
VM regions near 0xb1:
->
__TEXT | 0000000100000000 00000001030d 0000 [48.8 M] r-x/rwx SM = COW/Applications/Adobe Photoshop elements Editor.app/Contents/MacOS/Adobe Photoshop elements 12 12 Editor |
Thread 0 crashed: Dispatch queue: com.apple.main - wire
0 com.yourcompany.ems | 0x0000000103cc431d engine_unlocked_finish + 13 | |
1 com.yourcompany.ems | 0x0000000103cc44f8 ENGINE_finish + 88 | |
2 com.yourcompany.ems | 0x0000000103cd2552 EVP_PKEY_free + 98 | |
3 com.yourcompany.ems | 0x0000000103cde2d5 pubkey_cb + 21 | |
4 com.yourcompany.ems | 0x0000000103ce2673 asn1_item_combine_free + 531 | |
5 com.yourcompany.ems | 0x0000000103ce276d ASN1_template_free + 141 | |
6 com.yourcompany.ems | 0x0000000103ce264b asn1 |
I have no idea how to find my product key or restart the program.
There has been recent technical problems with Apple, with the only version of the editor. Go to this link:
Tags: Photoshop
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