I paid for 2 subscriptions but only wanted a

Similar Questions

• I've already paid for the subscription, but now want to create pdf files

  I paid for one month subscription Adobe to create pdf files.

  But every time I have to try and create a pdf file, the screen will return to the payment page.

  My subscription has been recognized? How should I proceed?

  Hi hamishwm,

  Have you received your verification email and click the link in that email to verify your account? If you have not received this e-mail in your main Inbox, check your Junk folder please.

  If you have checked and still get the Subscribe page, it is likely that you just didn't connect to the service again. Go to http://cloud.acrobat.com and sign in with your Adobe ID and password. Once you have logged in, you should be able to convert files!

  Please let us know how it goes.

  Best,

  Sara

• paid for the subscription, but Muse CC does not work, he asks me the serial number

  paid for the subscription, but Muse CC does not work, he asks me the serial number, any help?

  Hello

  Depending on your operating system, please try the following steps

  Windows

  • Click on the start"" menu. Select "All programs" and then "accessories."
  • Right click on "Notepad" and select "run as Administrator"
  • Click "Continue" on the "Windows needs your permission" dialog box
  • When Notepad opens, click file, and then select open
  • In the file name field, type the following text:
  • C:\Windows\System32\Drivers\etc\hosts
  • If all of the entries in the host file include keywords such as "adobe", remove these entries. These are used for the purchase of licenses Adobe.
  • From the menu, select 'file', 'save' after changing
  • Restart the Muse

  Macintosh

  • Click the "Finder". Select the folder "Applications".
  • Open the "Utilities" folder and select "Terminal".
  • Type the following command:
  • sudo nano/etc/hosts
  • Enter the password associated with the user of the OS when prompted
  • If all of the entries in the host file include keywords such as "adobe", remove these entries. These are used for the purchase of licenses Adobe.
  • Press CTRL + o to save the file
  • Press Ctrl + x to close the file
  • Restart the Muse

  Let me know the result

• Hello! I paid for the subscription, but when I tried to install Photoshop Creative Cloud, it does not recognize my subscription.

  A few days ago, my Photoshop trial ended. So, I paid for annual subscription which includes Photoshop and Lightroom.

  The payment is completed, as shown in the email Adobe sent me. (I used the same email I used to log cloud creative).

  I open the Photoshop application again and clicked the licenced software. But he says that he has a subscription.

  What should I do?

  Thank you. We hope to get answers quickly. I need it quickly

  Ellisya

  < < personal information deleted by MOD > >

  Hello

  Please see Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  Hope that helps!

  Kind regards

  Sheena

• HELP Please - I paid for a subscription, but it is still showing as a free trial?

  Today, I decided to pay a subscription for the latest Photoshop (Creative Cloud 2015). I bought the monthly pay via Paypal but I didn't a confirmation email and it's only to allow me to use the program as a free trial for 7 days.

  Can someone please advise on this?

  Thank you

  I read that it will take as much as 24 hours for a purchase to show your Adobe account

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I've already paid for the subscription, but still cannot use anything

  I have already purchased a monthly subscription for first CC 2015, but I still can't use, each time when I opened first, I'll be warning: can not find any subscription FRO this Adobe ID, you can buy a new subscription...

  I have received emails confirming that I paid, and my email address has been confirmed as well, so why this error occurs again? Please tell me how to solve the problem, thank you!

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• I paid for a subscription of one month to muse from adobe, but I can't access it!

  I paid for a subscription of one month to muse from adobe, but I can't access it!

  Hi Nada,

  Your order is being processed, and the subscription will be activated within 24 hours.

  In case you want to check the status of your order, please contact support to contact customer service

  Kind regards

  Akshay

• Help? I paid for a subscription for 1 year at CC and downloaded fine on my iMac desktop, but no InDesign download not on my MacBook. I installed the app manager and when I click on download, it's right there saying 'Download InDesign now.'

  Help? I paid for a subscription for 1 year at CC and downloaded fine on my iMac desktop, but no InDesign download not on my MacBook. I installed the app manager and when I click on download, it's right there saying 'Download InDesign now.'

  Hello

  Please see - download and install Adobe Creative Cloud applications

  You can browse Download Adobe Creative Cloud apps | CC free trial Adobe to download the creative cloud desktop application.

  After you download the creative cloud desktop application, you can download InDesign CC through it.

  Kind regards

  Sandrine

• so I paid for a subscription to the photo shop, but then he says that he will not support my computer? now what?

  so I paid for a subscription to the photo shop, but then he says that he will not support my computer? now what?

  Check https://helpx.adobe.com/photoshop/system-requirements.html

• I have an adobe ID and I paid for creative cloud but I only have trialversions

  I have an adobe ID and I paid for creative cloud but I only have trialversions

  Help, please

  Hi Bram,

  If you updated to Creative Cloud 2015 and some or all of your CC applications show 'trial start or buy now' in the desktop app creative cloud, or if you launch any product of CC 2015 and the pop up displays a test message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Guinot

• I paid for the product, but it is still a demo! And I've paid twice!

  I paid for the product, but it is still a demo! And I've paid twice!

  [moderate]

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• Hello, I had paid for the creative but not access, with Juliette deroche sister cloud account, thank you

  Hello, I had paid for the creative but not access, with Juliette deroche sister cloud account, thank you

  A cloud subscription is linked to the Adobe ID of the person who purchased the subscription

  YOU can install and activate on 2 computers, but two activations cannot be used at the same time

  If you give your sister your credential, you can not both use your subscription at the same time

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations may NOT be used at the same time (noted in the link above of the license)

• I am looking to buy a 'new' ipod classic. IPod Superstore claims get the new Apple iPod that Apple is still making them for 5 years, but only to sell them to a few suppliers for resale. Is this possible?

  I am looking to buy a 'new' ipod classic. IPod Superstore claims get the new Apple iPod that Apple is still making them for 5 years, but only to sell them to a few suppliers for resale. Is this possible?

  Probably not still making them, but Apple political is to the service of produced at least five years after they is no longer manufactured and sold

  "Owners of iPhone, iPad, iPod or Mac products can get the services and Apple parts or service providers from Apple for 5 years after that the product is longer manufactured,' which is

  Vintage and obsolete products - Apple Support

  With the iPod, 'maintenance' means often giving you a replacement to pay the off-guarantee fee, which is $ 299 for the last classic model of the iPod, according to this document

  Pricing of the Service - The Apple iPod Support

  So Apple probably has a stock that's enough to last up to five years after 2014 (when the last classic model of the iPod has been abandoned).  This provider is unlikely to be an authorized dealer, as well as the iPod has not perhaps be covered by the standard warranty of one year.  That's why it comes in a regular white box, not a retail box.  It's supposed to be a replacement of maintenance for the iPod classic (latest model) owners.  It can be 'used', but it is still old.  Parts like LCD, HDD and the age of the battery by sitting in a warehouse.

• I paid for a pic but watermark adobe still appears on the image. How can I remove it

  I paid for a pic but watermark adobe still appears on the image. How can I remove it

  Hello

  Please see the thread below for help:

  Watermark removal

• Paid for the subscription and is written in LK - trial version

  Paid for the subscription and is written in LK - trial version

  Number: 14.03.2016

  [personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]

  [This is an open forum, not the Adobe support, please do not post personal information]

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "