Received a phone call from a person claiming to be from Microsoft. Is this legal?
Separated from this thread.
I was called by Tylon be Rep. from Microsoft to help secure my PC. He ref a blacksmith of U Shine Software. Need of 300.00 to install. He wanted a CC # then the number to check? Double burden? Is this legal?
Hello
It's a scam.
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
You are the only person who knows if you gave them remote access.
If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
And Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
See you soon.
Tags: Windows
Similar Questions
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Received the phone call from support, is this a scam?
Just got a "phone call from an Indian call center, arguing that my PC send malicious messages. They wanted me to run a Prefetch. I pretended that I he had just had a power cut and could not operate my computer. After asking SEVEN times how he got my ' phone he hung up.
Just got a "phone call from an Indian call center, arguing that my PC send malicious messages. They wanted me to run a Prefetch. I pretended that I he had just had a power cut and could not operate my computer. After asking SEVEN times how he got my ' phone he hung up.
I had 4 phone calls during the month. The first, I was late for an appointment, and I had to go. Fortunately, I had time to think and realized it was a scam... Be caught unawares gives them the advantage
The second, I knew it was a scam. I listened and then never said thank you and hung up.
During the 4th, I was ready for a little fun. First of all, I unplugged the ethernet from the modem, just to be doubley sure.
He guided me through his wicked manouevers, and every time I lied I did. When it asked me to press the Microsoft icon to the right of the Ctrl key and 1, I said "I have an Apple on this key". He said 'you have a Mac. I said: 'no, I have Windows to the top. Microsoft icon beside the right Ctrl key. I can get my Mac computer to Windows with these keys. "He said"I'm confused"I answered:"have you not heard of the latest technology. It's called the computer Jekyll and Mr Hyde' at this stage that he hung up.
The longer you keep him talking, the greatest of his phone bill will be and it loses time to scam someone else.
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I received a phone call from microsoft technology who wanted to go on my computer & difficulty a Trojan horse, which is on my computers (more than one computer in my house). If I don't get this fixed right away, I could lose my computers & will not work to full capascity as before the Trojan horse was built-in on my computers in the last 10 days. I was very leary about it wanted to check into that first. He said he could remember at an agreed time. So I set up to 22/05/12 at 4:30 pm p.t.. Is it a scam? This should be an international alert to all users of mircosoft for msn & email clients. They would come by phone now. SO WHAT IS GOING ON HERE? !!!
Hello
It's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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I received several phone calls from a person claiming there is problem on my pc
original title: phone calls
I received several phone calls from a person claiming it is your business. Is this a real employee with your company? He says there is a problem with my PC and he can fix my computer. Is it a scam?
Please see the article on the link below.
http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-security/i-received-a-phone-callemail-from-someone-saying/968f23dc-b7c1-4C8E-95A2-f89dde500ab8 -
Received a phone call from a company claiming to represent Microsoft, is - a scam?
I received a phone call from a company saying they are punished by you and that my hard drive is infected by a polymorphic virus, and that they need to access my hard drive to remedy. Nothing was found when I did a complete analysis. I have mcafee and defender etc... They call at the end of the week, it sounds fishy, is it? Claire
* original title - sleazy phone call? *
Hello
It's a SCAM
they want the money from you for worthless programs or make identity theft allows you to get even more money and get your internet banking passwords and by obtaining credit card information allows you to download the software of "difficulty" or "test" your computeror installation via remote access
read this:
http://www.Microsoft.com/security/online-privacy/msName.aspx
Microsoft has none of the unsolicited telephone calls to help you fix your computer
In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.
Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.
Treat all unsolicited sceptically telephone calls. Don't provide personal information.
If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.
If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.
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I received a phone call from someone claiming that I had a virus
I received a phone call from the India, claiming I had a virus, and it seems that I do... I followed the steps, they gave me, but I was unable to give them remote access to my computer (IE; take control). I found out because it is a scam.
As they were unable to access remotely are they still able to access my personal information?
And will install an antivirus on my computer to get rid of the virus known as I have now?
Thank you.
Hello
Looks like a scam. Please do not hear these calls. If they failed to take control of your computer, then there is no need to worry.
I suggest that you download, install and run Microsoft Safety Scanner and check if it helps to flush out the virus.
I would also say that you used your main security software of Microsoft Security Essentials .
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I received a phone call from someone claiming to be a "Microsoft certified technician.
I received a phone call from someone claiming to be a "Microsoft certified technician. Says that Microsoft has received error messages indicating my computer has downloaded many malicious files and wants to end it through my computer. This happened to someone else? I guess it's a scam.
Thank you for this information .my computer is locked. information read to needing a password before you can open your computer. I stopped and will not open up to what some tec watch. I am now on my laptop.
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I received a phone call from someone claiming to be from Microsoft, it's a scam
A few hours earlier, I received a phone call from someone claiming to be from Microsoft. TO NUMBER A BLOCKED (no caller ID). Said that they were receiving messages from my computer it has been infected by a virus. I ran the two Windows Defender and Malwarebytes, and as MANY say that NOTHING malicious was detected.
Please advise me how to proceed. I asked them to call back tomorrow.
Thanks in advance,
PAM
This is a scam that last for years. Microsoft never does unsolicited phone calls.Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
It's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft
Avoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Do not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
Aggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
What is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html -
I received a phone call from someone who claims to be from winddows. He asked me to let him helping me adjust my event log to make it safer. Was - this legitimate?
Hello
No, it's a SCAM!
In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
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I received a phone call from someone who claims to do with Microsoft.
Original title: scam?
I received a phone call from someone who claimed to be 'windows', and he said that they had received a message from my computer that he downloaded a virus. When I asked to get her phone number to call to check, that we have been disconnected. What is the scam here? I traced the call to 253-802-0309, which is International Telecom.
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
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I received a phone call from someone claiming to be windows and I have stupisly access to my computer, but does not give them the credit card details. This could be a problem
Hello Ann,.
If you allowed them access to your PC, then it is a problem. I considered reinstalling my OS and change all my passwords. It would also make sense, if you use the online banking etc., to inform your bank that you have a security hole on your PC. This will alert them to anyone using your current password to the Bank etc.
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
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I also received a phone call from an Indian man who claims to make Windows and I have a Virus
I also received a phone call from an Indian man who said I had a virus, I did not open anything but try to connect but could not it says something like unable to connect that someonelse is connected, I tried to log on my girls password and the same thing happened there. When I closed the computer and re entered my password allowed me right there. My question is I did not open anything when he was on the phone I just connected, he was hacking my computer or was pure coincidence. I don't do banking over the internet, but I paid for a few things on the line and I'm afraid that he can get any substance persional. Help, please! Thank you
Only way he could access your computer is if you gave him the passwords, or enables a remote access connection by... you should have to install Teamviewer, Logmein or other legitimate applications and then give the code to access it.
Here are some other links you find interesting... extends over what you might have faced if you let scammers in your computer.
Kind regards...
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I received a phone call from 647-931-5619 today saying that Michael was to Microsoft support and they received our computer error messages that have malware and viruses on our computer. You call people to warn him of this?
Scam.
See: http://www.microsoft.com/security/online-privacy/msname.aspx and
See: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
- Helpdesk Windows
- Windows repair center
- Microsoft technical support
- Microsoft technical support
- Windows Support Group Technical Department
- Microsoft Research and Development Team (team of Microsoft R & D)
-
Call phone-received a phone call from a technician who said my system was sending error reports
Today, I received a phone call from an Indian man who claims to be a technician. He said that my laptop has been sending error reports for the last 3 months. I had to call b - s because I had just my cell phone last month and it worked perfectly fine. He said that he was with universal Tech Support and when I asked him if he works with Microsoft somehow he said that his company works with Microsoft. I was really curious so I let the call and he told me to go to ammyy.com and run the software. I did and I let him have some light control on my laptop and I noticed that it wasn't really something that just move the mouse around the screen and he was not clicking on anything. He then said that my uTorrent was the question and I still called b - s. I installed it there, but I still have to download torrents. He said that my laptop has 4000 + error messages and they have been displayed on my screen. He decided to transfer me to his manager and that's when I hung up and restarted my laptop and run a full scan once more. What caught my attention, he was actually the registration # from my laptop and he repeated to me. The first time, they called the caller ID said "unknown name, unknown number." The second time they called a number actually popped up. (516-515-7279), I decided to give the number a call, and I didn't get any answer. I searched all over the internet and Ammyy scams pop up but all scammers are pretending be Microsoft certified technicians and I heard again scammers claim that they work with universal Tech Support. Now, I'm very curious to know whether or not Microsoft is doing a collaboration with this company.
Hello NahDeeUhh,
That's all just a scam
Your PC regularly send error reports to Microsoft. This helps Microsoft determine what issues affect most users. During the transfer of these technical error reports information are transferred between your computer and the Microsoft server. NO personal data are transferred, so ask yourself "How did get my information?
Any company (or individual) can get a database of potential customers, providing that they are willing to pay for this information. It may just be a voters list that could include your address and telephone number. Whatever list it's this list gives this company/individual details that they need to cold call you.
Unless you have a contract to support prepaid with Microsoft, then Microsoft 'never' will call you about a problem with your machine. Yes there are Microsoft Certified Software engineers out there, but they do not work to make them work for companies that are independent of Microsoft.
If you receive a similar appeal to new everything simply replace the telephone receiver and have no more to do with the appellant. Under no circumstances should allow you remote access to your PC. This is fatal. All they are after is your personal data such as password, coordinated and banking passwords etc.
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
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I received a phone call from a fellow of the center of Windows Service in Ontario
original title: Windows repair center
I received a phone call from a classmate of the Service Windows in Ontario reports saying they received a lot of error in my computer and he was going in wrong places. I had no idea. His name was Nelson Jones, and he was actually control my computer. That interested me. Also, he wanted me to register with Windows Server so that they could help solve my computer issues, at a cost, of course, I expect if it is not a scam. Is there a way that can be verified. I would really appreciate it. Thank you.
It is a phishing attempt! Do not give any information.
Reported people on these calls for a person who represents Windows (note: not Microsoft).
It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.
Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls. Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.
Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site!
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Recently received a phone call from a person saying that my computer has a virus online damage the hard drive. They said that my computer license of Microsoft and utilimately ID wanted remote access to my computer via maintenance PC (pc22.com) to correct it. Is this a new type of fraud that goes around?
It is not a new type of fraud, but it IS a scam. MS does not give that kind of information, and they do not call users.
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