I xp2000 media edition spk 3 IE 7. I get rejected on the updates saying not loaded. 7 so far. until the message I see is unable to read the statement to the 0x76c941a9 location. a reference could not be found for this problem on the microsoft system.

Help, please

Hi gsduhn

Welcome to the Microsoft Answers Forum!

I recommend that first of all uninstall Internet explorer 7 on your computer. Follow the steps listed below in the link uninstall: http://support.microsoft.com/kb/927177

Then reset windows update components, then try to install the updates, check if the problem is resolved. It has Fix tool link below will help you with the same

How to reset the Windows Update components: http://support.microsoft.com/kb/971058

Once the rest is complete install internet explorer 7 manually from the link below:

http://www.Microsoft.com/downloads/details.aspx?FamilyId=9AE91EBE-3385-447C-8A30-081805B2F90B&displaylang=en

And install the update to the clean boot. To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

How to run check and clean boot if you have the problem.

i. click Start, click run, type msconfigand click OK.

II. the System Configuration utility dialog box appears.

III. in the System Configuration utility dialog box, click the general tab and then click Selective startup.

IV. Click to uncheck the Process SYSTEM. INI file check.

v. Click to uncheck the process to WIN. INI file check.

VI. Click to clear the Load Startup items check box. Check The Load System Services and to use Original BOOT. INI are checked.

VII. click on the Services tab.

VIII. Click to select the hide all Microsoft Services check box.

IX. click disable all, and then click OK.

x when you are prompted, click restart to restart the computer.

XI. install the stand alone update.

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

i. Click Start, type msconfig.exe in the start search box and press ENTER.

II. If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

III. on the general tab, click the Normal startup option and then click OK.

IV. When you are prompted to restart the computer, click on restart.

Here is the link for the same thing: http://support.microsoft.com/default.aspx/kb/310353

Thank you, and in what concerns:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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