Icons of blackBerry Smartphones do not open - Messages, text Messages and desktop - Curve 9360

Similar Questions

• BlackBerry smartphones can not send messages or make phone calls

  My BB torch worked fine earlier, but there is an hour, it just stopped.  He has connections and bars, until in the Connections window bit. I tried it turn on and off as well as to take out the battery after it's off to reset.  I tried to remove all of my old conversations in the phone as well. I can still connect to the internet on this topic very well.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

  Good luck!

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• BlackBerry smartphones can not open my blackberry messaging

  Hi, I can't open my blackberry Messaging. If I restart
  it, I can open it. But when I want to search for contact by
  type the name of the contact, and then it's all of a sudden not
  work. It will not. Just from not moving and when I press
  the 'red' button, it goes back to the menu. But when I
  to open my blackberry messaging, it cannot. I have
  really need someone help cz it's urgent, please respond as soon as possible. Thank you.

  Since you just upgraded it, please try to remove instead and then reinstalling BBM fresh and clean. Make sure you first backup (locally) your contacts:

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

  Also, if you are a member of any group, you save them as well by using a selective backup of Desktop software:

  • KB12487 How to save the BackBerry smartphone data using BlackBerry Desktop Software for Windows
  • KB03974 List of database for the blackBerry smartphone

  Good luck!

• My sound icon blackBerry smartphones does not open on the touch screen?

  My sound icon does not open on the touch screen?  All other applications open?  I locked it somehow?  Help, please!  : )

  Begin by a traction battery, if you have not already. With your phone, remove the battery and then replace it.

  I hope that helps you.

• BlackBerry smartphones can not open the eyebrows of internet

  I ca not open internet or the accsess my Id eyebrows, always have an massage as my eyebrows is bloked

  can not set up my new email or ID

  Hello and welcome to the community!

  Since little information, we unfortunately have to make assumptions... the content accurate and full of error messages is always more useful than a short short description.

  So here's my proposal? Is there a COMPUTER policy on your device?

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  Is there and you're on BES, then stop now and go talk to your BES admins... they control everything.

  If there is and you are not on BES, then you need to clean your unit of the it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Be very attentive to provided warnings, particularly the fact that your device will be wiped clean in the process. You can find adequate instructions to backup via the link in my sig auto on this post. But, when you restore, do not full restore... restore instead, only those databases you requested (e.g., calendar, contacts, etc.) and more precisely to avoid restore and data bases that have nothing to do with politics, COMPUTING, business, or anything similar. If you restore the databases, the it policy will be conscientiously restored to your device, and you will be right back where you started.

  If there is no COMPUTER policy, contact your mobile provider for formal support.

  Good luck and let us know!

• BlackBerry smartphones can not open emails

  Hi - I can not open my emails this morning. Can see header, but when I try to open nothing happens. All the patches?

  Hello and welcome to the community!

  If it's for BES, then stop now and seek assistance from your BES admins.

  But if it's for BIS-based email, so with a strong carrier network signal (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books (pre-BB10 only devices)

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry App World Blackberry Smartphones does not open

  BlackBerry App World will not open on my Curve 9300.

  I uninstalled and reinstalled from my mobile, but still it does not open.

  I uninstalled and reinstalled by plugging the appworld.blackberry.com website, but still it does not open.

  I tried a lot of times battery pull but still the app world opened not only once.

  I thought that maybe it's because some applications I downloaded via the app world. So, I removed almost all applications too (except some bare) applications, the app world still do not open even after pressing the battery or uninstall and reinstall mobile or Web site.

  Also, all this time, the global icon is found in running applications.

  By clicking on the icon in the screen of the applications currently running does not help.

  By clicking on the icon on the taskbar status does not help.

  Help will be really appreciated.

  Try this... options > device > Applications, remove the current AppWorld.

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

  Then:

  1. Open the BlackBerry browser on the BlackBerry smartphone.
  2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
  4. Check that BlackBerry App World is located on the home screen.

• 9360 BBM blackBerry smartphones does not open

  I have a new Curve 9360 and since I updated my software, the BBM icon on the desktop will not open the BBM menu with contacts etc. on. I can receive and send messages. When they appear, but cannot get my contacts and add new etc.

  Hey chippydog,

  Welcome to the community of BlackBerry Support Forums.

  I suggest that you re-install BBM by going to www.blackberry.com/bbm and then restart the BlackBerry, and then try to open the application.

• BlackBerry smartphones can not open the downloaded applications

  I have a blackberry 9360 and it's great, the only problem is that some applications don't download, same if I'll buy them and others will download but does not open "Phone Warrior will not work without the requested permissions" I accept all requested permissions, but it still does not... Can anyone help?

  Hello

  If you've got reliable sources (e.g., BBWorld) apps and they are therefore particularly compatible with your device and the OS level, then it is possible that you have a policy COMPUTER on Board that is blocking them. Reference:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If you indeed have a political TECHNOLOGY and are part of a BES and environment, then stop now and contact your BES admins for help... only they can tell you if what you're trying is against them.

  If you have a COMPUTER policy and are not part of BES, then the question arises why the it policy exists on your device. In general, it's because you got 2nd hand device and the seller does not correctly clean it... refer:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  But even without the seller, as long as they did everything in their section of the KB, you can always clean the device of the it policy. The process is to destroy everything, please first review the link in my sig auto on this post for a full and proper backup procedure to follow.

  Once you have this full backup, to proceed with this:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Thereafter, proceed to restore your applications and data, but DO NOT make a full restore... instead, only a selective restore of the databases you really need (e.g., contacts, calendar, etc.) and specifically avoid restore databases that have nothing to do with politics, COMPUTING, business , or anything similar - if restore you those, he will dutifully restore it on your device policy, and you will be right back where you started.

  Good luck and let us know!

• Icons of blackBerry Smartphones does not

  Email messages and text on my "BOLD" icons do not respond when I press either the keyboard to access or use the touchscreen. All other icons are fine. Someone help? Thanks in advance

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

• BlackBerry smartphones can not open blackberry messenger on my 9700 Bold Orange

  I need urgent help with my blackberry Messenger. I use bold 9700 Orange. I was clicking on the icon of bbm for the last three days, now, it does not open. I even tried the restart solution for like 10 times he has failed. I removed the battery for an hour, the problem persists. It shows on my homescreen when I have pings but I can't read. Other applications work well. What can I do to make it work please?

  Uninstall the BBM from your device and reinstall it again.

• Accessories blackBerry Smartphones will not open - once disable BES but before activation of BES

  Hi, having used the new storm 9530 for a week, I was very pleased of the device, after a minor learning curve. Technology guy at work told me that if I wanted to work Email above, I would need to follow the procedures to connect to our company BES. After that, I found that 90% of the new feature I was enjoying after retiring from my old phone had been locked due to the restrictions of security company BES. A colleague informed me that the storm didn't need BES to get our Email, it would work perfectly well connect via web e-mail service outlook, it seemed to be enjoying all of the new benefits as well as to obtain Corp.... Email and all I could do was get Corp. by e-mail. So I asked my storm is off of the BES and return to its previous state, HE said no problem and after a short delay, my quickly erased storm itself and all my data then restarted and I had to start. Once more, I found that I could take advantage of the robust features, but I could not open parts attachments of any kind to any form of electronic message, be it Google or outlook web access, PDF, png, gif or whatever it is. It seems that whenever I try to open the attachments, the storm downloads the file, then gives me "request more cannot be completed. Service book information not found ". Now, I have had no problems to see the PDF files or PNG images before the adventure of BES, but now I can't. I tried the trick of removing battery without success, and I sincerely believe that the purchase of a plugin datavis is a terrible solution, since the small fortune I paid for the device must be able to look at an image attachment. Someone at - it the wise advice to get this fixed, I love this phone, but this debilitating load is really making my storm a disappointment. Thanks in advance for any help, I can find it here. FYI, this is the latest OS 4.7.0.76.

  See you soon.

  OK... next steps

  1) from your home screen

  Options > Advanced Options > host Routing Table > BBKey > sign up now

  You should receive a message that you are activated.

  (2) from a PC, connect to your carriers BIS site:

  http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

  (3) from inside BIS, push your service books:

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB02830&SLIC...

  An alternative to 2 & 3 is to call your operator and ask them to remove the service books that.

• Attachments to the e-mails of blackBerry Smartphones can not open the Storm

  My office has MS Exchange and emails are using Outlook. I receive e-mail messages on my phone that are sent through the Blackberry Desktop Redirector program.  Emails cross, however, I can't open attachments in e-mail on my phone.  He's saying "this type of attachment cannot be seen on your device."  The attachment is a Word document created on a Word 2003 program.  PDF and Excel files will not open either.  Word to go and sheet to go appear in the applications folder and appear to be installed.  I can't get email attachments to open.  Is this a result of the Blackberry Desktop Redirector program?  My office uses a system of e-mail MS Exchange (Outlook).  If the redirector is the problem is it another way to get emails from Outlook and open the attachments?  I love this phone, but I need to be able to view the documents that are attached to emails.  Any help would be appreciated.

  redirector does not support attachments

  redirector is an old dinosaur of a program with so many limitations

  DTM to uninstall, reinstall using the option of personal e-mail to remove the redirector

  on your BB go to advanced options options-service books and remove books 2 service called DESKTOP

  then you integrate your email through OWA/BIS

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB03133&sliceId=SAL_Pub...

• Applications for blackBerry Smartphones does not open on Blackberry Bold 9780 after download of Blackberry App World

  My applications are not open on Blackberry Bold 9780 after their download of Blackberry App World.  They complete the download, they are free applications.  When I press the button to open the application, it does absolutely NOTHING.  I don't know what else to do, so I have remove off the 9780.  Please help me! -Jennifer

  I guess what I'm confused about this... is if we are going to solve all the apps that does not open, and now you have removed people... How shall we proceed?

  Who is?

  Let me to this Counsellor... Once you have downloaded an app from AppWorld, even if you are not invited to do, once the app is installed, make a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.